Logistics Work, Jobs in Innerleithen (with Salaries)

Customer Service Advisor
Moira Wilson Recruitment Limited —Hawick
- Full-time
- CRM software
- Computer literacy
- Organisational skills
- Free parking
Quick apply
2d
Logistics Operations Manager
Spaceikon —Edinburgh
- £65,000 a year
- ERP systems
- Continuous improvement
- Team management
- Employee discount
Quick apply
1d
Materials Controller (Gogar)
CAF Rail UK —Edinburgh
- £32,645 a year
- Communication skills
- Annual leave
1d
Regional Operations Manager
Indie Campers | LinkedIn —Edinburgh
- Weekend availability
- English
- Continuous improvement
- Driving
Quick apply
Operations Manager (Night-time)
Ember —Edinburgh
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Flexible schedule
19h
Warehouse Supervisor
hireful clients —Edinburgh
- £45,000 - £50,000 a year
- Overtime
- Supervising experience
- Continuous improvement
- Team management
Quick apply
Night Warehouse Operative - DXE
DX Group —Livingston
- Night shift
- Employee assistance programme
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Edinburgh
- Full-time
- English
- Analysis skills
- Business
7d
Customer Service Associate
UPS —Edinburgh
- Weekend availability
- Microsoft Word
- Computer literacy
- Data entry
1d
ER Rugby Operations Coordinator
Scottish Rugby Limited —Edinburgh
- £35,000 - £40,000 a year
- Full-time
- Computer skills
- Budgeting
- Business
Quick apply
1h
Retail and Wholesale Operations Manager
Mightyolu Ltd —Edinburgh
- £30,000 - £43,000 a month
- Full-time
- Hybrid work
- Customer service
- Merchandising
- Continuous improvement
- Free parking
Quick apply
2d
Warehouse Agent - Day Shift
Worldwide Flight Services —Edinburgh
- £31,412.17 a year
- Full-time
- English
- Forklift
- Communication skills
Quick apply
Senior Operations Manager - Fashion Ecommerce / Retail
Glassworks London —Wilton
- Full-time
Quick apply
Preferred Customer Associate
UPS —Edinburgh
- Weekend availability
- Microsoft Word
- Computer literacy
- English
1d
Logisitics and Warehouse & Warrenty Coordinator
Canadian Solar SSES (UK) Ltd. —Edinburgh
- Bachelor's degree
- No degree
- Travel
Quick apply
Tourism & Operations Internship - Erasmus+
Indie Campers —Edinburgh
- English
- Front desk
- Business
Quick apply
Warehouse Volunteer (Home and Fashion Superstore)
British Heart Foundation —Loanhead
- Employee discount
Warehouse Volunteer (Homestore)
British Heart Foundation —Edinburgh
- Employee discount

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Warehouse Operative - Sampling Dept - Peebles - full time & part time
Holland & Sherry Limited —Peebles
Overtime may be required at busy times. You must also be able to maintain production standards and work towards improving productivity without compromising…
Quick apply
Temporary Packer
Walker Slater —Loanhead
Receiving and Put-Away: Receive incoming shipments, inspect them for damage, verify accuracy against purchase orders, and properly store items in designated…
£13.60 - £14.60 an hour
Quick apply
1d

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logistics jobs near innerleithen

Customer Service Advisor

Moira Wilson Recruitment Limited
Hawick

Quick apply

Job details

Permanent | Full-time
2 days ago

Benefits

Free parking
On-site parking

Qualifications

CRM software
Sales support
Import/export documentation
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Computer literacy
Stakeholder liaison
GCSE
Internal department liaison
Microsoft Office Suite
Complaint handling
Organisational skills
Relationship management
Computer skills
Customer interaction
National 5
Account management
Communication skills
Supply chain customer service
Office experience

Full job description

Do you love providing exceptional customer service and taking ownership of the customer journey from start to finish?

Do you have experience working in a busy office-based customer service, sales support, order processing or customer account environment?

If you're someone who enjoys building relationships with customers, managing orders, solving problems and making sure everything runs smoothly behind the scenes, this could be a great opportunity for you.

I’m currently recruiting 2 experienced Customer Service Advisors to join a friendly, high-performing team within a successful and fast-paced business.

This is an office-based customer service role, managing established customer accounts from order through to delivery. You'll be the voice of the business for your customers, communicating predominantly by telephone and email and working closely with other departments to make sure they receive the level of service they expect.

What you'll be doing

Managing customer accounts from order placement through to shipment
Handling a high volume of telephone and email enquiries
Processing and managing customer orders accurately
Building relationships with customers and becoming a trusted point of contact
Taking ownership of queries, problems and complaints through to resolution
Keeping customers updated and managing expectations when things don't go to plan
Liaising with sales, production, logistics and other internal teams
Accurately recording customer information and issues on internal systems
Working to deadlines and agreed customer timescales

What I'm looking for

For this particular role, previous experience within an office-based customer service, customer account, sales support or order processing environment is essential.

You'll need to be confident managing customer relationships by telephone and email, rather than solely face-to-face, and comfortable taking responsibility for a customer account from initial order through to delivery.

You'll also need:

A confident and professional telephone manner
Strong written communication skills
Excellent problem-solving skills
The ability to manage several customer requirements at the same time
Strong attention to detail
Good administration and organisational skills
Confidence using MS Office and computer-based systems
The ability to work closely with colleagues across different departments

Experience of export processes would be an advantage, particularly Incoterms, export VAT and customs documentation, although this isn't essential.

GCSE/National 5 Mathematics and English, or equivalent, are also required.

If your experience has involved looking after customer accounts, managing orders and being the person customers rely on when they need something sorted, I'd really like to hear from you.

Benefits:

Free parking
On-site parking

Ability to commute/relocate:

Hawick, Scottish Borders: reliably commute or plan to relocate before starting work (required)

Application question(s):

How many years of office-based customer service experience do you have?
Have you previously managed customer enquiries and relationships primarily by telephone and email?
Please briefly describe your experience of managing customer accounts, orders or enquiries in an office-based environment.
Do you have experience using Microsoft Office and computer-based customer/order management systems as part of your day-to-day role?

Work authorisation:

United Kingdom (required)

Location:

Hawick, Scottish Borders (preferred)

Work Location: In person

Quick apply

Refine Your Search

logistics jobs in innerleithen

Customer Service Advisor

Logistics Operations Manager

Materials Controller (Gogar)

Regional Operations Manager

Operations Manager (Night-time)

Warehouse Supervisor

Night Warehouse Operative - DXE

Operations & Logistics Internship, Amazon Logistics

Customer Service Associate

ER Rugby Operations Coordinator

Retail and Wholesale Operations Manager

Warehouse Agent - Day Shift

Senior Operations Manager - Fashion Ecommerce / Retail

Preferred Customer Associate

Logisitics and Warehouse & Warrenty Coordinator

Tourism & Operations Internship - Erasmus+

Warehouse Volunteer (Home and Fashion Superstore)

Warehouse Volunteer (Homestore)

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