Advice services manager Work, Jobs in Ipswich, Eng (with Salaries)

Advice Services Manager
Citizens Advice Ipswich —Ipswich
- £30,000 a year
- Full-time
- Management
- Team management
- IT
Quick apply
Advice Services Manager
Citizens Advice —Ipswich
- £30,000 a year
- Team management
- Recruiting
- Training & development
14d
QVC Assistant
Branded Garden Products —Ipswich
- From £24,784.50 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
- Life insurance
Quick apply
9d
General Services Manager
Sodexo —Sudbury
- £39,000 - £44,000 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
- Employee assistance programme
Quick apply
12d
NHS 111 Health Advisor
Practice Plus Group IUC —Ipswich
- £12.65 - £16.27 an hour
- Weekend availability
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
Senior People Advisor
Newmedica —Ipswich
- From £45,000 a year
- Monday to Friday
- Human resources
- Annual leave
Quick apply
9d
Employee Relations Advisor
WTW —Ipswich
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Databases
- Annual leave
- Employee assistance programme
Operations Manager
ASDA —Ipswich
- Full-time
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
12d
Training Advisor
Geotech Sub Alliance —Ipswich
- Microsoft Office
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Training Coordinator
Geotech Sub Alliance —Ipswich
- Microsoft Office
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
5d
Independence and Wellbeing Advisor
Suffolk County Council —Ipswich
- £25,989 a year
- Full-time
- Computer literacy
- Communication skills
- Annual leave
2d
Trainee Investment Manager
Charles Stanley —Ipswich
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
Finance Business Partner FTC
OCS Group —Ipswich
- Continuous improvement
- Communication skills
Quick apply
Assistant Store Manager
Poundland —Ipswich
- Up to £32,400 a year
- Retail management
- Leadership
- Employee discount
22h
Independent Living Adviser
Equal Lives —Ipswich
- £24,500 - £26,357 a year
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- Travel
Senior Probation Officer - Suffolk (Courts)
HM Prison & Probation Service —Ipswich
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
14d
Deputy Manager
Old Norwich Road - Ipswich —Ipswich
- £34,000 a year
- Full-time
- Medication administration
- Training & development
Quick apply
Approved Premises Residential Worker Annualised Hours - Ipswich The Cottage
HM Prison & Probation Service —Ipswich
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee discount
8d
FINMAR Client Relationship Manager
WTW —Ipswich
- Full-time
- Hybrid work
- Conflict management
- Communication skills
- Analytics
- Annual leave
- Employee assistance programme
Service Manager
Essex Partnership University NHS Foundation Trust —Colchester
- £66,582 - £77,368 a year
- Full-time
- Communication skills
- Relocation assistance
- Employee discount
8d

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Advice Services Manager

Citizens Advice Ipswich -
Ipswich

Quick apply

Job details

Permanent | Full-time
£30,000 a year

Qualifications

Management
Dashboard visualisation
Resource allocation planning
Quality assurance
Team management
IT
Management reporting
Training & development
Internal quality assurance

Full job description

Hours: Full Time (37 hours a week)

Salary: £30,000 (reviewed after 4-month probation period)

Location: Ipswich Town Centre – Office Based

We are looking for an experienced enthusiastic and well-organised person to join our Management Team to lead and manage the Core Advice Service.

To manage and co-ordinate a team of advice supervisors, paid staff and volunteers delivering Generalist Advice services to the public. Ensure that resources are allocated each day to cover multiple delivery channels (face to face, telephone, digital) in line with demand and skills available. To manage a team of Advice and Quality Supervisors so that advisers (volunteer or paid) are supported and coached in line with business, advice and quality standards, and that daily advice sessions are managed with ownership, agility and diligence.

To be accountable for the upholding of Quality of Advice Standards across the business; supporting the designated Advice and Quality Supervisor to uphold the identification, recording and execution of remedial actions needed.

To manage an active programme of volunteer recruitment, based on the identification of any resource gaps or specific skills needed to maintain service delivery levels.

To develop and refine the advice services (and supporting processes) delivered by Citizens Advice Ipswich, in line with changing client demand, technological opportunities or any changes implemented through the national Citizens Advice Network.

To produce high-quality Management Information and Reporting around service demand, trends, insights and channel profiling, including development of a monthly Dashboard.

To be responsible for the management, reporting and running of the Generalist Advice Training Programme – based on national Citizens Advice guidance and delivered through a structured framework which supports progression towards Generalist ‘signoff’ and the identification of ongoing training needs or knowledge gaps.

To work with Team Seniors and Business Support teams to facilitate training related administration, learning related recording, assessments and reviews.

We are looking for an experienced team manager who is self-motivated, proactive, highly organised, and with a strong attention to detail. Experience in operating at a senior level supporting a diverse workforce would be an advantage, alongside proficient IT skills.

The small management team work closely together reviewing client needs, business service delivery and strategic direction, so the ability to work as part of a team is essential.

To apply to join our dynamic team, please request an application pack from [email protected].

For an informal discussion about the role please contact: Margaret Vane – Chief Operations Officer - 01473 219772

Closing date: 31 August 2026

Please note that, in the event of a high volume of applications, we reserve the right to close the vacancy early.

Pay: £30,000.00 per year

Ability to commute/relocate:

Ipswich IP1 3BE: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

advice services manager jobs in ipswich, eng

Advice Services Manager

Advice Services Manager

QVC Assistant

General Services Manager

NHS 111 Health Advisor

Senior People Advisor

Employee Relations Advisor

Operations Manager

Training Advisor

Training Coordinator

Independence and Wellbeing Advisor

Trainee Investment Manager

Finance Business Partner FTC

Assistant Store Manager

Independent Living Adviser

Senior Probation Officer - Suffolk (Courts)

Deputy Manager

Approved Premises Residential Worker Annualised Hours - Ipswich The Cottage

FINMAR Client Relationship Manager

Service Manager

I want to receive the latest job alerts for advice services manager in ipswich, eng

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