Advice services manager Work, Jobs in Ipswich, Sfk (with Salaries)

Advice Services Manager
Citizens Advice Ipswich —Ipswich
- £30,000 a year
- Full-time
- Management
- Team management
- IT
Quick apply
3d
Advice Services Manager
Citizens Advice —Ipswich
- £30,000 a year
- Team management
- Recruiting
- Training & development
3d
General Services Manager
Sodexo —Sudbury
- £39,000 - £44,000 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
- Employee assistance programme
Quick apply
10h
Emergency Planning Officer
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Hybrid work
- Annual leave
11d
Operations Manager
ASDA —Ipswich
- Full-time
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
10h
Employee Relations Advisor
WTW —Ipswich
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- Databases
- Annual leave
- Employee assistance programme
Trainee Investment Manager
Charles Stanley —Ipswich
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
14d
Cleaning Services Manager
Sodexo —Colchester
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Analysis skills
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
5d
Holiday Services Manager
Park Holidays UK —Harwich
- £30,241 a year
- Full-time
- Organisational skills
- Computer skills
- Guest services
- Employee assistance programme
- Employee discount
6d
FINMAR Client Relationship Manager
WTW —Ipswich
- Full-time
- Hybrid work
- Conflict management
- Communication skills
- Analytics
- Annual leave
- Employee assistance programme
Clinical Sales Specialist - East Anglia
Zimmer Biomet —Ipswich
- Full-time
- Salesforce
- Bachelor's degree
- No degree
- Health & wellbeing programme
14d
Senior Probation Officer - Suffolk (Courts)
HM Prison & Probation Service —Ipswich
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
3d
Client Onboarding Assistant
Greene & Greene Solicitors —Bury St. Edmunds
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
8d
Stock & Facilities Assistant
Newmedica —Ipswich
- £26,750 a year
- Weekend availability
- Microsoft Word
- Organisational skills
- Business
- Annual leave
Quick apply
12d
BUSINESS MANAGER
Langham Community Centre —Langham
- £16 an hour
- Part-time
- Management
- Computer literacy
- Administrative experience
Quick apply
10d
Independent Living Adviser
Equal Lives —Ipswich
- £24,500 - £26,357 a year
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- Travel
10d
Deputy Manager
Old Norwich Road - Ipswich —Ipswich
- £34,000 a year
- Full-time
- Medication administration
- Training & development
Quick apply
Governance Manager
Colchester City Council —Colchester
- £46,843 - £52,618 a year
- Full-time
- Presentation skills
- Continuous improvement
- No degree
- Employee discount
4h
NHS 111 Health Advisor
Practice Plus Group IUC —Ipswich
- £12.65 - £16.27 an hour
- Weekend availability
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
Trainee Clinical Associate in Psychology
Norfolk & Suffolk Foundation Trust —Ipswich
- £39,959 - £48,117 a year
- Full-time
- Research
- Master's degree
- University
- Annual leave
10h

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Advice Services Manager

Citizens Advice Ipswich -
Ipswich

Quick apply

Job details

Permanent | Full-time
£30,000 a year
3 days ago

Qualifications

Management
Dashboard visualisation
Resource allocation planning
Quality assurance
Team management
IT
Management reporting
Training & development
Internal quality assurance

Full job description

Hours: Full Time (37 hours a week)

Salary: £30,000 (reviewed after 4-month probation period)

Location: Ipswich Town Centre – Office Based

We are looking for an experienced enthusiastic and well-organised person to join our Management Team to lead and manage the Core Advice Service.

To manage and co-ordinate a team of advice supervisors, paid staff and volunteers delivering Generalist Advice services to the public. Ensure that resources are allocated each day to cover multiple delivery channels (face to face, telephone, digital) in line with demand and skills available. To manage a team of Advice and Quality Supervisors so that advisers (volunteer or paid) are supported and coached in line with business, advice and quality standards, and that daily advice sessions are managed with ownership, agility and diligence.

To be accountable for the upholding of Quality of Advice Standards across the business; supporting the designated Advice and Quality Supervisor to uphold the identification, recording and execution of remedial actions needed.

To manage an active programme of volunteer recruitment, based on the identification of any resource gaps or specific skills needed to maintain service delivery levels.

To develop and refine the advice services (and supporting processes) delivered by Citizens Advice Ipswich, in line with changing client demand, technological opportunities or any changes implemented through the national Citizens Advice Network.

To produce high-quality Management Information and Reporting around service demand, trends, insights and channel profiling, including development of a monthly Dashboard.

To be responsible for the management, reporting and running of the Generalist Advice Training Programme – based on national Citizens Advice guidance and delivered through a structured framework which supports progression towards Generalist ‘signoff’ and the identification of ongoing training needs or knowledge gaps.

To work with Team Seniors and Business Support teams to facilitate training related administration, learning related recording, assessments and reviews.

We are looking for an experienced team manager who is self-motivated, proactive, highly organised, and with a strong attention to detail. Experience in operating at a senior level supporting a diverse workforce would be an advantage, alongside proficient IT skills.

The small management team work closely together reviewing client needs, business service delivery and strategic direction, so the ability to work as part of a team is essential.

To apply to join our dynamic team, please request an application pack from [email protected].

For an informal discussion about the role please contact: Margaret Vane – Chief Operations Officer - 01473 219772

Closing date: 31 August 2026

Please note that, in the event of a high volume of applications, we reserve the right to close the vacancy early.

Pay: £30,000.00 per year

Ability to commute/relocate:

Ipswich IP1 3BE: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

advice services manager jobs in ipswich, sfk

Advice Services Manager

Advice Services Manager

General Services Manager

Emergency Planning Officer

Operations Manager

Employee Relations Advisor

Trainee Investment Manager

Cleaning Services Manager

Holiday Services Manager

FINMAR Client Relationship Manager

Clinical Sales Specialist - East Anglia

Senior Probation Officer - Suffolk (Courts)

Client Onboarding Assistant

Stock & Facilities Assistant

BUSINESS MANAGER

Independent Living Adviser

Deputy Manager

Governance Manager

NHS 111 Health Advisor

Trainee Clinical Associate in Psychology

I want to receive the latest job alerts for advice services manager in ipswich, sfk

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