Service technician Work, Jobs in Ipswich, Sfk (with Salaries)

1st Line IT Support Technician
Plan IT Consulting Ltd —Ipswich
- £26,000 - £29,000 a year
- Full-time
- Computer networking
- In-person
- Free parking
- Bereavement leave
Quick apply
4d
IT Technician
TwoPointZero IT Limited —Ipswich
- £27,000 - £30,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
12d
Field Service Specialist, Respiratory Protection. Ipswich / East Anglia
Anchor Safety LLP —Great Blakenham
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Travel
Quick apply
3d
Wheat Breeding Technician
Limagrain UK Ltd —Bury St. Edmunds
- Full-time
- Data entry
- In-person
- Mechanical knowledge
- Free parking
- Health & wellbeing programme
Quick apply
Trainee Window and Door Repair Technician
Mr Misty Ltd —Ipswich
- From £26,500 a year
- Full-time
- Customer service
- Construction experience
- In-person
- Free parking
Quick apply
5d
Mobile Phone & Tablet Repair Technician / Sales Specialist
A PHONE SHOP IPSWICH LIMITED —Ipswich
- From £15.99 an hour
- Temporary
- Schematics
- Sales
- In-person
- Store discount
- Employee discount
Quick apply
IT Technician
MY PHONE UNIVERSE LTD —Ipswich
- £41,700 a year
- Full-time
- Maintenance
- In-person
Quick apply
Production Technician
Sensorcom Ltd —Sudbury
- £30,000 - £32,000 a year
- Full-time
- Schematics
- Maintenance
- Assembly
- Free parking
- Health & wellbeing programme
Quick apply
Assistant Highways Design Engineer
M Group —Ipswich
- Computer literacy
- Annual leave
- Employee assistance programme
Aftersales Advisor
Lings Suffolk Triumph —Ipswich
- £24,000 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
9d
Maintenance Services Technician
Arcus FM —Ipswich
- £30,724 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
IT Technician
Quattris Global —Ipswich
- £25 - £27 an hour
- Temporary
- In-person
- Hand tools
Quick apply
1d
Architectural Technician
EAP Property Services Group —Colchester
- £35,000 - £40,000 a year
- Full-time
- Schematics
- CAD
- Organisational skills
- Free parking
- Annual leave
Quick apply
8d
Convert from Light Vehicle to HGV - Ipswich
Volvo Group —Ipswich
- Up to £17 an hour
- Overtime
- Computer literacy
- Employee discount
Pharmacy Dispenser
East Anglia Pharma —Needham Market
- From £12.71 an hour
- Full-time
- Patient care
- Organisational skills
- In-person
Quick apply
Service Technician
KwikFit —Ipswich
- £28,500 a year
- Full-time
- Employee assistance programme
- Employee discount
2d
Highways Technician
M Group —Ipswich
- Computer literacy
- Annual leave
- Employee assistance programme
12d
Vehicle Technician Apprentice
Stratstone —Ipswich
- Travel
- Annual leave
- Employee discount
Quick apply
Senior Quality Engineer
Textron Specialized Vehicles —Ipswich
- 8 hour shift
- Engineering
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Field Service Engineer
Tyrefix UK —Ipswich
- £35,000 - £45,000 a year
- Overtime
- Communication skills
Quick apply

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service technician jobs near ipswich, sfk

1st Line IT Support Technician

Plan IT Consulting Ltd
Ipswich

Quick apply

Job details

Full-time
£26,000 - £29,000 a year
4 days ago

Benefits

Free parking
Company pension
Bereavement leave
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
Driving Licence
Hardware repair
Inbound customer enquiry call handling
Incident queue management
User account provisioning
Ticket management
User account management
Certificate of higher education
Computer hardware
CompTIA Network+
Ticket management systems
Technical support incident logging
Computer networking
Customer support
IT incident logging
Application support
Fault diagnosis and repair
Incident log maintenance
PowerShell scripting
PowerShell
CompTIA A+
Intune

Full job description

IT Support Technician (1st Line)

Plan-IT Consulting Ltd

Location: Ipswich, Suffolk — office based Hours: 8:30am – 5:00pm, Monday to Friday, one hour lunch Salary: £26,000 – £29,000 depending on experience Type: Full time, permanent

About us

Plan-IT Consulting Ltd is a Managed Service Provider supporting small and medium-sized businesses across East Anglia and further afield. Our work spans everything from day-to-day user support through to full infrastructure and cloud projects.

The variety here is real, and we are a small, experienced team — which means you get to work the problem yourself instead of handing it straight up a chain. That is how people build genuine capability rather than just ticket-closing speed.

The package

Salary of £26,000 – £29,000 depending on experience
22 days holiday plus bank holidays
Company pension scheme
Free on-site parking

About the role

We are seeking an IT Support Technician to handle the day-to-day running of our helpdesk and provide first-line support across client environments. This role is ideal for a capable individual with a solid grounding in Windows and Microsoft 365, who enjoys getting to the bottom of a problem and is committed to looking after clients properly.

You will be the first voice our clients hear when something stops working. Most of your day is spent on the service desk — taking calls and tickets, diagnosing what you can, fixing what you can, and escalating cleanly when a problem needs more depth.

We are looking for someone who has already done a couple of years on a service desk and wants a broader environment to grow into. You should be past the stage of needing a script for common faults — comfortable owning a queue, judging when to dig in and when to escalate, and holding a client's confidence while you work. In return you get exposure to a genuine variety of client estates rather than one company's setup, and a clear route into 2nd line work.

What you will be doing

Acting as first point of contact for client support requests by phone, email and remote session
Logging every incident accurately in our ticketing system, with enough detail that the next person can pick it up
Diagnosing and resolving common issues across Windows 10 and 11 — profiles, printing, Office applications, connectivity
Handling Microsoft 365 user administration: account setup and offboarding, password resets, MFA registration, licence assignment, shared mailbox and distribution list changes
Setting up and configuring new laptops and desktops, and preparing them for client deployment
Running through first-line network checks — connectivity, Wi-Fi, cabling, whether it is the user, the device or the line
Escalating to 2nd and 3rd line with a clear summary of what you have already tried
Keeping the client asset inventory accurate, and contributing to our knowledge base

What we need from you

Two to three years in an IT support or service desk role — this is a preference rather than a hard cut-off, and we will consider a strong candidate with less if the fundamentals are there
Confident troubleshooting Windows 10 and 11 in a business environment, not just at home
Hands-on Microsoft 365 experience from a support seat — user administration, password and MFA resets, licensing, mailbox permissions
Working understanding of networking fundamentals: IP addressing, DNS, DHCP, Wi-Fi, and how to tell a device problem from a line problem
Comfortable with hardware diagnostics, builds and repairs across laptops, desktops and peripherals
Clear, patient communication — you can explain a fix to someone non-technical without making them feel foolish
Strong attention to detail, particularly in how you write up a ticket
The organisation to juggle several open issues and keep track of what is waiting on whom
Able to work independently and as part of a team
A full UK driving licence
Right to work in the UK

We are more interested in what you have actually supported than in how long you have been doing it. Tell us about the environments you have worked in and the problems you were trusted with.

Where we will develop you

These are the areas that take you from 1st line to 2nd, and we will train you on all of them:

Microsoft 365 tenant administration beyond the user level — Exchange Online, SharePoint, Teams configuration
Microsoft Entra ID: conditional access policies, MFA rollout, single sign-on
Endpoint management and deployment through Intune and Autopilot
Windows Server fundamentals — Active Directory, Group Policy, file and print services
Backup and continuity platforms, including how to test a restore properly
Working effectively inside an MSP: PSA and RMM tooling, SLAs, and managing multiple client estates at once

Nice to have

Microsoft or CompTIA certifications — MS-900, AZ-900, MD-102, CompTIA A+ or Network+
Previous experience in an MSP or multi-client environment
Any exposure to Intune, Entra ID or Windows Server administration
Early PowerShell — even just using scripts others have written
A home lab, or anything you have built, broken and fixed in your own time. Tell us about it

How to apply

Apply through the listing. We aim to respond to every applicant within [2] working days.

No recruitment agencies, please.

Job Type: Full-time

Pay: £26,000.00-£29,000.00 per year

Benefits:

Bereavement leave
Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Ipswich IP3 9FH: reliably commute or plan to relocate before starting work (preferred)

Education:

Certificate of Higher Education (preferred)

Work Location: In person

Quick apply

Refine Your Search

service technician jobs in ipswich, sfk

1st Line IT Support Technician

IT Technician

Field Service Specialist, Respiratory Protection. Ipswich / East Anglia

Wheat Breeding Technician

Trainee Window and Door Repair Technician

Mobile Phone & Tablet Repair Technician / Sales Specialist

IT Technician

Production Technician

Assistant Highways Design Engineer

Aftersales Advisor

Maintenance Services Technician

IT Technician

Architectural Technician

Convert from Light Vehicle to HGV - Ipswich

Pharmacy Dispenser

Service Technician

Highways Technician

Vehicle Technician Apprentice

Senior Quality Engineer

Field Service Engineer

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