Head of Care & Wellbeing Operations
Across all 3 EACH Hospice Locations - East Anglia
EACH Hospice Based – Milton, Norwich or Ipswich
- This is an onsite role with occasional hybrid working
- Please specify preferred EACH hospice work base location when applying
Full time – 37.5 hours per week
Permanent Contract
Salary £66,582 - £77,368 FTE per annum, experience dependent
Comprehensive range of benefits:
- Free onsite parking & Subsidised meals
- Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
- Additional holiday purchase scheme
- Employee health cash plan & wellbeing support schemes
- AVIVA pension package – up to 7% Employer Contribution inc Life Assurance
- NHS pension - continuation of if already contributing
- Free Eye Tests & Cycle to work scheme
Lead services that make every moment matter
At East Anglia's Children's Hospices (EACH), we believe every child and young person with a life -shortening or life-threatening condition deserves outstanding care, and every family deserves support when they need it most.
We're looking for an inspiring and strategic leader to join our Care Directorate as our new Head of Care & Well-being Operations. This is a rare opportunity to lead services that directly impact the lives of babies, children, young people and families across East Anglia while shaping the future of children's hospice care.
If you are passionate about leading high-performing teams, delivering excellent care, driving innovation and creating positive change, we'd love to hear from you.
About the role
As a key member of our Care Senior Leadership Team, you will provide strategic and operational leadership across our hospice services, ensuring families receive safe, compassionate and high-quality support wherever they access our car
You will lead our Service Managers and Well-being Leads across our hospice sites, helping to develop services that are responsive, sustainable and equitable. Working closely with colleagues, families and wider stakeholders, you will help us grow our impact and ensure we continue to meet the changing needs of children and families.
This is a role where you can influence service delivery across a whole region, champion innovation, improve access to care and contribute to transformational change whilst remaining connected to the people at the heart of everything we do.
What you'll be responsible for
- Leading the day-to-day operational delivery of care and well-being services across EACH.
- Driving service improvement, innovation and transformation programmes.
- Supporting the development of services that meet growing demand and reduce inequalities in access.
- Providing visible, compassionate leadership to multidisciplinary teams.
- Ensuring strong clinical governance, safeguarding, quality and regulatory compliance.
- Working with families to ensure their voices shape service development and improvement.
- Developing meaningful partnerships across the health and care system.
- Supporting workforce planning, recruitment, retention and staff wellbeing.
- Using data, insight and performance measures to drive continuous improvement.
- Helping shape the future strategic direction of children's palliative care services across the region.
What we're looking for
We recognise that exceptional leaders come from a variety of backgrounds and experiences. We're particularly interested in candidates who can demonstrate:
- Significant senior leadership experience within health, care, children's services, community services or related sectors.
- Experience of leading large, multidisciplinary teams through change and ongoing development
- Strong operational management and service improvement expertise.
- A track record of delivering high-quality services and achieving strong performance outcomes.
- Excellent relationship-building and stakeholder engagement skills.
- A commitment to inclusive leadership, equity and diversity and belonging.
- The ability to think strategically while maintaining a focus on operational delivery.
- Passion for improving outcomes for children, young people and families.
Professional qualifications or registration are advantageous, but we are equally interested in candidates who can demonstrate equivalent senior leadership experience and impact.
Why join EACH?
At EACH, you'll be joining an organisation where people genuinely care about one another and where every role contributes to something extraordinary.
What you'll gain
- The opportunity to shape and influence services that support children and families when they need us most.
- A collaborative and values-led leadership culture.
- The chance to lead innovative service developments and transformation programmes.
- A strong commitment to staff wellbeing and work-life balance.
- Flexible working opportunities.
- Ongoing leadership development and professional growth.
- The opportunity to work alongside highly skilled and passionate colleagues.
- A role where your contribution will have a lasting impact across the region.
\* If you would like to arrange an informal discussion about the role, please contact Helen Banham, Executive Assistant at [email protected] \*
Please visit our website www.each.org.uk to view the full job description and person specification and to apply.
Closing date: 10th August 2026
Interview date: 4th September 2026
Interested in Learning More Before You Apply?
At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.
If you’d like to find out more or make a request, please contact the Recruitment Team by email [email protected] or phone 07442 465971.
Diversity Statement:
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Please note:
EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.
This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.
EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Discounted or free food
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Work Location: In person
