Customer service associate Work, Jobs in Johnstone, Rfw (with Salaries)

Customer Service Advisor
InPost UK —Paisley
- £12.71 an hour
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Customer Service Agent
ABM UK —Paisley
- £12.81 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Customer Service Agent
ABM —Paisley
- £12.81 an hour
- Part-time
- Customer service
- Communication skills
Retail Customer Service Assistant - Nights
bp Retail —Dumbarton
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
2d
Customer Representative - Glasgow
Nationwide Building Society —Glasgow
- From £26,500 a year
- Full-time
- Customer service
- Banking
5d
Customer Service Advisor
Fittleworth —Glasgow
- £27,007.50 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
3d
Customer Service Representative
James Walker Group —Gourock
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Customer Service Representative - Glasgow
City Facilities Management (UK) —Glasgow
- £25,468.38 a year
- Overtime
- Customer service
- Work from home
- Employee discount
Customer Service Assistant
Wickes —Glasgow
- £8.82 - £12.71 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee discount
Customer Service Advisor
NWH Group —Glasgow
- £27,976 a year
- Full-time
- Organisational skills
- IT
- Typing
Customer Service Representative
Tesco Insurance —Glasgow
- £25,200 - £26,000 a year
- Full-time
- Hospitality
- Communication skills
- Employee discount
- Gym membership
8d
Customer Service Assistant Over 18
Tenpin - Clydebank —Glasgow
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
9d
Customer Service Advisor
Speedy Freight Glasgow —Newton Mearns
- From £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
1d
Customer Service Advisor
Olleco —Coatbridge
- £27,497.60 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Customer Service Assistant
We Love Fundraising —Glasgow
- From £570 a week
- Full-time
- Bilingual
- Customer service
- No experience needed
- Referral programme
Quick apply
3d
Customer Service Advisor - East Kilbride
HM Revenue and Customs —East Kilbride
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
8d
Customer Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
4d
Customer Service Advisor
Sood Enterprises Ltd —Dunoon
- £12,000 - £18,000 a year
- Part-time
- Customer service
- English
- Maths
Quick apply
9d
Call Centre Agent
Optical Express Group —Glasgow
- £13 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
Customer Support Specialist - Aviation
Scottish Leather Group —Paisley
- £0.01 a year
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
5d

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Customer Service Advisor

InPost UK -
Paisley

Quick apply

Job details

Full-time
£12.71 an hour

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Life insurance

Qualifications

Customer service
Communication skills

Full job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a Customer Services Advisor to join our Linwood (Scotland UK) Customer contact team!

We’re leading the logistics revolution, powering deliveries across the UK for some of the nation’s biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you’re handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency.

As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.

About the role:

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for Customer Service Advisors to join our Customer Care team in Linwood, Scotland! Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move and redefine eCommerce logistics. Our team is packed full of top-notch experts in e‑commerce, technology, scale‑up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role: Join a dynamic, people‑first team at InPost, where your passion for exceptional customer service meets meaningful career growth. As a vital member of our Customer Service Centre, you’ll do more than just answer calls—you’ll take full ownership of the customer experience, resolving queries with efficiency, empathy, and precision. You’ll thrive in a fast‑paced environment where collaboration, professional development, and open communication are not just encouraged—they’re expected. With regular coaching, clear performance standards, and a commitment to process excellence, you’ll be empowered to make a real impact on both our customers and your own career. At InPost, we don’t just deliver parcels—we deliver service that exceeds expectations.

Location: Inpost Customer Contact Centre, East Avenue, Linwood Paisley PA1 2FD - Scotland (UK)

Shift Pattern: MONDAY -SUNDAY 5 over 7 (Various shifts to discussed at interview)

Hours: 40hrs per week

Salary:£12.71p/h

What you’ll be doing:

Participate as a member of your team demonstrating an awareness of the impact your behaviour and actions have on your colleagues, the Customer Service Centre and the Customer.
Participate in regular 1:1s and coaching sessions with your Team Manager.
Take personal responsibility for self‑development.
Always demonstrate the right attitude & professional conduct.

Customer Service:

Process own workload in a timely fashion and without error.
Ensure your work is of a standard that meets the Customer Service Centre quality standards.
Demonstrate a desire to exceed the customers’ expectations.

Process:

Ensure that the correct processes are followed on every call/customer contact.
Contribute to achievement of the Customer Service Centre service standards by managing own time effectively.
Support the Management Team by contributing to process improvements.
Undertake general administrative duties as requested by the Management Team.
Ensure the Customer Service Centre & workplace areas are kept clean, tidy and safe always to comply with Company Policy and Health & Safety Regulations.

Communication:

Participate in team meetings, raising any issues or points in a constructive manner.
Represent the Customer Service Centre and InPost in the utmost professional manner.
Support, facilitate and embrace a culture of open communication at all levels.

What we need from you:

Must be able to deliver exceptional customer service and resolve queries with efficiency and empathy.
Have the right to work in the UK
Be enthusiastic in joining a fast-growing global business reshaping eCommerce logistics in the UK.
Supportive and collaborative in a team environment.
Embrace a culture of collaboration and open communication in a vibrant workplace.
Be part of a dynamic team making a real impact on customer experiences.
Strong communication skills and a passion for customer service.

We love to reward our people for the great work they do:

Build a secure future with a competitive Pension Scheme

Peace of mind with Life Insurance

Stay active with our Cycle2Work scheme

Get the support you need with our Employee Assistance Program

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two stages including a site visit.

Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.

Quick apply

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