Client services Work, Jobs in Juniper Green, Edh (with Salaries)

Client Services Associate
Seven Investment Management —Edinburgh
- Microsoft Word
- Microsoft Excel
- Microsoft Office
6d
Client Services Consultant
Charles Stanley —Edinburgh
- Full-time
- Microsoft Outlook
- Communication skills
Administrative Assistant
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Housing Assistant
Pinnacle Group —Edinburgh
- £26,227.50 a year
- Monday to Friday
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Travel Consultant
Trailfinders —Edinburgh
- £44,000 - £49,000 a year
- Sales
Lettings Administrator
Bho & Co Property Ltd —Leith
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Data entry
- Phone etiquette
Quick apply
Support Officer
The Scottish Government —Edinburgh
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- IT
13d
Project Administrator (Fixed Term)
Commsworld —Newbridge
- Up to £25,000 a year
- Temporary
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
14d
Client Services Associate (Graduate)
Seven Investment Management —Edinburgh
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Trainee Campaign Manager
Open Alliances Group Ltd —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Sales
- Social media management
- Customer service
- Free parking
- Paid training
Quick apply
14d
Veterinary Care Assistant
Vets for Pets —Edinburgh
- From £12.71 an hour
- Part-time
- Organisational skills
- Communication skills
- Employee discount
2d
Store Detective
ASEL —Edinburgh
- £15.00 - £15.70 an hour
- Full-time
- Driving
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Customer Service Agent - PART TIME - UK
Swissport International AG —Edinburgh
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
5d
Passenger Service Agent
Aviation Services EDI Limited —Edinburgh
- £12.72 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
Quick apply
7d
Centre Manager
Cubo Work —Edinburgh
- £35,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick apply
13d
Legal Cashier
ELP Arbuthnott McClanachan —Edinburgh
- £30,000 - £37,500 a year
- Part-time
- IT
- In-person
- Communication skills
- Free parking
- Life insurance
Quick apply
Airside Operative – Edinburgh Airport
Aviation Services EDI Limited —Edinburgh
- £12.72 an hour
- Weekend availability
- No experience needed
- Annual leave
- Employee discount
Quick apply
7d
Customer Service Centre Agent
Carrier —Livingston
- £24,785 - £49,420 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
Sales Executive
WeBuyAnyCar —Edinburgh
- Up to £28,200 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
14d
Front Desk Associate
WeWork —Edinburgh
- Full-time
- Hospitality
- Bar
- Customer service

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Client Services Associate

Seven Investment Management -
Edinburgh

Apply Now

Job details

Permanent
6 days ago

Qualifications

Microsoft Word
Pension
Microsoft Excel
Microsoft Office
Numeracy
Financial services
Communication skills
Certificate in Insurance

Full job description

About The Role

Purpose:
To assist Advisers with providing an exceptional ongoing service to clients as well as supporting with the onboarding of new clients into the business.

Responsibilities:

Support Advisers in ensuring the annual ongoing suitability targets are met by setting up meetings, attending meetings and completing the relevant post-meeting documentation
Creating Statements of Suitability (SOS) for clients post meeting and ensuring the annual review process is completed in a timely manner
Help to input and process new business application forms, including GIA/ISA/SIPP,VCTS/EIS, Protection & Bonds, ensuring client accounts are set up correctly, including fee rates and account groups.
Set up fee estimations on Commpay and ensure timely processing of initial fees
Complete new business cases on the CRM system (Xplan), including advice events, ensuring the system is kept up to date
Maintain compliant advice files in Practice Management System (Xplan)
Be a second point of contact for clients to assist with queries and updates on transfers
Action dealing instructions directly from clients and the Advisers for ongoing placement including switches, rebalances, investing monies and raising funds
Process bond encashments and withdrawals
Take responsibility to ensure that all client communication is accurate, appropriate & delivered at the right time, to include emails, letters and reports
Liaise closely with 7IM’s Operations team to ensure full communication and understanding, minimising errors and maximising service levels
Continually look at ways to enhance operational systems and procedures to maximise efficiencies, e.g., Xplan
Continually suggesting realistic & appropriate improvements and solutions to problems to your line manager and others across 7im and review/create procedures when required
Filing, in accordance with 7IM and FCA procedures
Subscribing to 7IMs declared Mission and Tenets, & to Treating Customers Fairly (TCF) initiatives
Ensure the 7IM VPVPs (Vision, Purpose, Values and Personalities) are followed throughout your working practices
Other duties, as reasonably required by the line manager and 7IM

About You

Skills:

Accuracy and attention to detail
Organisation of own workload to meet deadlines
Client-focused, delivering a high standard of client service
Must be proactive and able to use initiative
Good communication skills, both oral and written
Adaptive to change
Proficient in MS Word/Excel
Ability & willingness to identify and suggest improvements in processes/service levels

Knowledge:

Experience in Client Services within Wealth Management is essential
Minimum of 2-3 years’ experience in a Financial Services company
Product knowledge of pensions, bonds and other wrappers
Experience in the onboarding journey of a new client
Good working knowledge of all Microsoft Office applications, specifically Excel
Good knowledge of operational administration, including settlement and transfers

Qualifications:

Candidates must demonstrate numeracy & literacy skills to at least A level/Higher standard
Working towards or completed an industry examination such as CII Level 4 Financial Planning qualification

Other relevant information:

Reports into the Client Services Team Manager

About Us

Not Specified

Apply Now

Refine Your Search

client services jobs in juniper green, edh

Client Services Associate

Client Services Consultant

Administrative Assistant

Housing Assistant

Travel Consultant

Lettings Administrator

Support Officer

Project Administrator (Fixed Term)

Client Services Associate (Graduate)

Trainee Campaign Manager

Veterinary Care Assistant

Store Detective

Customer Service Agent - PART TIME - UK

Passenger Service Agent

Centre Manager

Legal Cashier

Airside Operative – Edinburgh Airport

Customer Service Centre Agent

Sales Executive

Front Desk Associate

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