Engineer technical support Work, Jobs in Kidlington, Oxf (with Salaries)

3rd Line Engineer
turn IT on —Witney
- Full-time
- Hybrid work
- Azure
- Travel
- Mentoring
- Employee assistance programme
Quick apply
8d
1st Line Service Desk Engineer
turn IT on —Princes Risborough
- £24,000 - £27,000 a year
- Full-time
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
Apprentice Engineer - Technical Support
Niftylift Ltd —Milton Keynes
- £16,640 - £26,436 a year
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
Senior Technical Support Engineer
Water Technologies - Elga —Stokenchurch
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Travel
- Annual leave
- Employee discount
Quick apply
Senior Technical Support Engineer - Semiconductor Systems
Infinitesima —Abingdon
- £60,000 - £75,000 a year
- Hybrid work
- Analysis skills
Quick apply

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1st Line NOC Engineer
Convergence Group —Solihull
Deliver top-notch customer service by resolving technical issues and keeping customers in the loop. At least 1 years’ support experience in a busy, customer-…
£28,000 - £36,000 a year
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1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
Confident communicating with non-technical users in a clear and professional manner. All appointments follow safer recruitment practices, including pre-…
1d

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engineer technical support jobs near kidlington, oxf

3rd Line Engineer

turn IT on -
Witney

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Job details

Full-time
8 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Network installation
Driving Licence
Azure
Mentoring junior staff
Staff training
Virtualisation
Mentoring
Network support
Cloud computing
Computer skills
Customer support
Training & development
Project leadership
Communication skills
Microsoft Azure
Help desk

Full job description

Job Advert

3rd Line Engineer

Witney - Must be willing to travel to different Locations around South of UK

Salary - Competitive

turn IT on are looking for an enthusiastic and self-motivated and experienced 3rd line technical support to join an existing technical support team to provide an outstanding level of customer service and high-end technical support to our schools.

You will report into the Service Desk Manager and act as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the first and second-line support.

Responsibilities

Manage 3rd line technical support for schools, providing outstanding levels of customer service and support

Resolve and manage any technical issues that impacts the running of the school’s function by providing robust technical solutions.
Help with the support/mentoring of the 1st/2nd support roles
Enforcing and monitoring in line with school policies
To undertake project work and lead on various projects from inception to implementation
Internal network support if required
Internal staff training

Skills/Abilities

Windows Server, Active Directory and Microsoft Operating Systems
Virtualisation Technologies - particularly HyperV
Cloud Technologies - Office365/Azure
Experience of leading on installations of servers and networks
Ability to make proactive decisions when an ICT emergency occurs.
Outstanding levels of customer service with positive & pro-active communication skills both verbal and written
Flexible and adaptable
Friendly and approachable
Excellent team player
Able to work independently and good at planning and organizing own time effectively.

The role is offered on a full-time basis and can be either office based or a hybrid working pattern (depending on location) there would be an expectation of working from the office twice weekly.

The successful candidate will be subject to an enhanced DBS check. Due to the nature of this role, candidates may be required to travel to schools, and therefore must have a driving licence and their own vehicle.

In return, we are offering certain benefits include a pension scheme, cycle scheme, eye care voucher scheme, mental health first aiders, employee assistance programme plus additional benefits.

The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have several brands under the TLG umbrella – turn IT on, School ICT Services, SalamanderSoft, SBM, Vital York, Edufin, GDPR Sentry and Locker. Between these brands we provide services to over 5,000 schools across UK and employ over 470 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning.

turn IT on is a friendly and supportive place to work where people feel trusted and respected, and we are proud of the diversity and flexibility that we have and the breadth of skills and experience of our staff.

turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

‘Happy to talk flexible working’

‘Your data matters’

Quick apply

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engineer technical support jobs in kidlington, oxf

3rd Line Engineer

1st Line Service Desk Engineer

Apprentice Engineer - Technical Support

Senior Technical Support Engineer

Senior Technical Support Engineer - Semiconductor Systems

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