Client service advisor Work, Jobs in Kilmarnock, Eay (with Salaries)

Customer Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
3d
Client Care Advisor
Vets for Pets —Ayr
- Full-time
- Bereavement leave
9d
Customer Service Advisor
StepChange —Glasgow
- £24,700 - £28,228 a year
- Full-time
- Hybrid work
- Budgeting
Quick apply
Client Service Advisor
Barclays —Glasgow
- Monday to Friday
- Communication skills
- Banking
Service Advisor
Laings —Glasgow
- £26,000 - £28,000 a year
- Full-time
- Writing skills
- ERP systems
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
9d
Claims Service Advisor - Commercial Claims
Aon Corporation —Glasgow
- Communication skills
- Negotiation
Mortgage Advisor
Mortgage Advice Bureau —Glasgow
- £32,000 a year
- Full-time
SHEQ Manager
Glenelly —Kilmarnock
- Full-time
- Data analysis skills
- Analysis skills
- Team management
Quick apply
Project Administrator
Highview —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee discount
Quick apply
Financial Wellbeing Service Officer
Scottish Huntington's Association —Paisley
- £33,561 a year
- Hybrid work
- Travel
- Annual leave
Lead Client Care Advisor
Vets for Pets —Glasgow
- From £13 an hour
- Full-time
- Computer literacy
- Front desk
- Computer skills
- Employee discount
Customer Success Manager
LEAP Legal Software —Glasgow
- £48,000 a year
- Full-time
- Microsoft Word
- Bachelor's degree
- Travel
- Annual leave
- Employee assistance programme
Quick apply
HR Operations and Support (Associate)
Morgan Stanley —Glasgow
- Full-time
Business Advisor
Alexander Mann Solutions (AMS) —Glasgow
- £16 an hour
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- In-person
- Work from home
7d
Occupational Health Advisor
Optima Health —Glasgow
- Up to £46,000 a year
- Part-time
- Case management
- Travel
- Paid training
- Annual leave
Watch Production Assistant
Laings —Glasgow
- £26,000 - £27,000 a year
- Full-time
- Quality control
- Computer skills
- In-person
Quick apply
6d
Customer Retention Executive - Glasgow
Matthew Algie —Glasgow
- £27,626.30 a year
- Full-time
- Communication skills
- Negotiation
Environmental Advisor
Equans —Motherwell North
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
H&S Advsior
Carey Group —Dalry
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Paisley
- £3,800 a month
- Full-time
- Sales
Quick apply

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Customer Service Advisor

Huntswood -
Glasgow

Quick apply

Job details

Permanent | Full-time
From £26,227 a year
3 days ago

Benefits

Casual dress
Store discount
Health & wellbeing programme
Employee mentoring programme
Annual leave
Company pension
Work from home
Company events
Employee discount
Transport links
Paid volunteer time
Life insurance
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Regulatory reporting
Computer skills
Customer support
Customer interaction
Fraud prevention and detection
Communication skills
Banking
Negotiation

Full job description

Customer Service Advisor (Fraud) – Join an Award Winning Outsourcer and Grow Your Career!

We’re looking for empathetic, proactive Customer Service Advisors to support customers via inbound calls as their first point of contact. You will play a vital role in investigating suspected fraud and scam cases, working on behalf of our established Banking client to deliver fair, timely, and high‑quality resolutions.

Start Date: 31st August 2026
Salary: From £26,227 per annum
Hourly Rate: £13.45 + 25p per hour site incentive for your first 12 weeks
Performance Bonus: Up to £1.10 per hour
Location: Full time site based in our Glasgow City Centre Office during initial training/Gradbay/ route to competency (minimum 12 weeks).

Once you are signed off (Week 12) you can work from home!

What you’ll do:

Investigate: Identify, raise, and resolve potential fraud or scam‑related cases.
Support Customers: Be a professional and reassuring voice for customers during stressful situations.
Take Ownership: Where errors occur, acknowledge them and work towards the right outcome.
Communicate Clearly: Keep customers and stakeholders informed throughout the journey.
Collaborate: Work closely with internal teams to ensure a seamless experience.
Adapt & Improve: Learn from cases to help enhance processes and outcomes.

What We’re Looking For

Previous Customer Service experience (contact centre or financial services background desirable)
Strong communication and interpersonal skills
Confident negotiation and problem‑solving abilities
Able to work well independently and within a team
Motivated, resilient, and goal‑driven
Comfortable using computer systems
Ability to work under pressure and meet deadlines

Working Hours

37.5 hours per week
Monday–Sunday, shift rotation between 8am and 8pm
Full attendance during your initial training period is required to ensure you receive all the support and knowledge needed to set you up for success in the role.

Your Benefits & Perks

Comprehensive Training with experienced Trainers
Life assurance - providing coverage at 1x your basic salary in the event of unforeseen circumstances
Health Cash Plan - helping you claim back the cost of everyday healthcare
‘Perks at work’ staff discounts - access to our intranet with exclusive discounts from leading retailers such as Apple, M&S, Expedia and many more…
Colleague Recognition Scheme – Become a Huntswood Hero!
Regular colleague engagement activities where you could earn additional incentive
Access to an online Well-being centre that has a variety of tools to nurture your overall health
Free Fruit, Tea, Coffee & Hot Chocolate on site
Payday pizza! Enjoy some pizza on us every Wednesday before each payday when working on site
Discounted Premium City Centre Parking
Refer a friend scheme (earn £1000 for each person you refer)
Mentorship program to grow and develop within the company

Why Join Huntswood?

At Huntswood, our people are at the heart of everything we do. As a trusted Business Process Outsourcer (BPO), we partner with leading brands to deliver exceptional customer experiences — and we invest heavily in developing our teams to do just that.

Whether you join us on a fixed‑term contract or as a permanent employee, you’ll gain variety, career progression, and the support you need to reach your goals.

Huntswood is now part of ResultsCX, a global leader in Customer Experience Management, giving you even more opportunities to grow in a fast‑moving, forward‑thinking organisation.

Committed to Inclusivity

Huntswood, a ResultsCX company, is an equal opportunity employer. We welcome applications from all backgrounds and are proud to be a Disability Confident employer. We guarantee an interview for all disabled applicants who meet the minimum criteria.

For your safety, please note: Huntswood will only request contact details via email when first reaching out — we will never ask for additional personal information at that stage.

Job Types: Full-time, Permanent

Pay: From £26,227.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Employee mentoring programme
Health & wellbeing programme
Life insurance
Paid volunteer time
Referral programme
Store discount
Transport links
Work from home

Application question(s):

Please note that annual leave cannot be approved during your first six weeks due to training. Do you currently have any leave booked within the first six weeks of your start date?

Experience:

Customer Service : 1 year (required)
Contact Centre: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Glasgow G1 2RX

Quick apply

Refine Your Search

client service advisor jobs in kilmarnock, eay

Customer Service Advisor

Client Care Advisor

Customer Service Advisor

Client Service Advisor

Service Advisor

Claims Service Advisor - Commercial Claims

Mortgage Advisor

SHEQ Manager

Project Administrator

Financial Wellbeing Service Officer

Lead Client Care Advisor

Customer Success Manager

HR Operations and Support (Associate)

Business Advisor

Occupational Health Advisor

Watch Production Assistant

Customer Retention Executive - Glasgow

Environmental Advisor

H&S Advsior

JUNIOR SALES ADVISOR

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