Service desk analyst Work, Jobs in Kings Heath, Wmd (with Salaries)

Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Service Support Analyst
XC Trains Limited —Birmingham
- £32,000 - £35,000 a year
- Microsoft Outlook
- Customer service
- Windows
Quick apply
8d
Service Desk Analyst
Glide.uk —Birmingham
- £25,000 a year
- Full-time
- Customer service
Quick apply
12d
Service Desk Analyst
Rubix —Sandwell
- Full-time
- Azure
- Microsoft Outlook
- Customer service
21h
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
App Support Analyst
TVS Supply Chain Solutions —Birmingham
- £30,000 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
- Free parking
- Health & wellbeing programme
Quick apply
3d
Service Desk Analyst
Busy Bees —Burntwood
- Full-time
- Software troubleshooting
- Microsoft Office
- Travel
11d
Senior 1st Line Support Analyst
Intercity Technology —Birmingham
- Hybrid work
- Windows
- Communication skills
- Employee assistance programme
IT Helpdesk Analyst
Macfarlane Group —Coventry
- £28,000 a year
- Temporary
- Maintenance
- IT
- AI
- Free parking
- Annual leave
8d
Service Desk Analyst
Gallifordtry —Hinckley
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Senior IT Support Analyst
Macfarlane Group —Coventry
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- SharePoint
- Free parking
- Annual leave
12d
Information System Analyst
ESCO Maritime Solutions —Rugeley
- Microsoft Excel
- Oracle
- ERP systems
Quick apply
IT Service Analyst
Samsic UK —Coventry
- £24,000 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- SharePoint
Quick apply

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Service Support Analyst
XC Trains Limited —Birmingham
Minimum 2 years' experience in an IT Support or Service Desk environment. Experience within the transport or rail industry.
£32,000 - £35,000 a year
Quick apply
8d
Intelligence Analyst
HM Revenue and Customs —Birmingham
Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or…
£42,631 - £46,077 a year
4d

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Service Desk Analyst / IT Support Help Desk Technician

nGeneration -
Tipton

Quick apply

Job details

Full-time
£27,178 a year

Benefits

Annual leave
Company events

Qualifications

Hospitality
Desktop support
Microsoft Excel
Computer hardware
IT support
IT

Full job description

nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them to our field service engineers, keeping the customer updated every step of the way.

Working on a 3 days on, 3 days off shift pattern with 12 working hours a day, you’ll be responsible for completing detailed and accurate records after every call and logging any incidents or service requests received on the phone, via email or through customer portals.

nGeneration are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally.

Where you will be working?
You will be based within our newly built, high specification open plan head office in Dudley

Requirements

Our ideal candidate
You’ll have a brilliant attitude and a personable, friendly approach, taking great satisfaction in successfully resolving customer IT issues.

Well versed in IT, you will have an understanding of network and database structures alongside computer hardware and windows desktop support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously.

Experience:

IT Support: 1 year (preferred)
Hospitality: 1 year (preferred)

Work Location: In person

Benefits

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, we offer a comprehensive range of benefits. These include:

- Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- 19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days. Take the time you need to relax, recharge, and spend quality time with your loved ones.
- Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.

Quick apply

Refine Your Search

service desk analyst jobs in kings heath, wmd

Service Desk Analyst / IT Support Help Desk Technician

Service Support Analyst

Service Desk Analyst

Service Desk Analyst

1st / 2nd Line IT Support Analyst

App Support Analyst

Service Desk Analyst

Senior 1st Line Support Analyst

IT Helpdesk Analyst

Service Desk Analyst

Field Service Administrator

Senior IT Support Analyst

Information System Analyst

IT Service Analyst

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