Line support analyst Work, Jobs in Kingsley, Sts (with Salaries)

Customer Service Advisor
Barclays —Stoke-on-Trent
- £26,700 a year
- Weekend availability
- Banking
- Life insurance
Desktop Support Analyst - Derby
Brightwell —Derby
- Analysis skills
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
2nd Line Support Analyst
nurtur.group —Derby
- Weekend availability
- Hybrid work
- SQL
- Mentoring
- Computer skills
- Free parking
- Sick pay
Lab Technician - 12 month fixed term contract
Nutreco —Ashbourne
- Full-time
- Laboratory experience
- Databases
- Quality control
10d
Financial Analyst
Benx —Stoke-on-Trent
- Up to £45,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
- Bereavement leave
Quick apply
1st/2nd Line IT Support Analyst
HealthNet Homecare —Swadlincote
- £28,000 - £30,000 a year
- Full-time
- Azure
- Windows
- Analysis skills
- Employee discount
- Referral programme
IT Service Support Analyst
Bodycote —Macclesfield
- Hybrid work
- Windows
- Continuous improvement
- No degree
Network Management Engineer
Network Rail —Stoke-on-Trent
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Digital Business Analyst
Riviera Travel —Burton-On-Trent
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Player Protection Analyst
LiveScore Group —Stoke-on-Trent
- £29,060 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
13d
Aerosols Quality Analyst
Bespak —Holmes Chapel
- £25,000 - £27,000 a year
- Computer literacy
- English
- Quality control
- Free parking
- Annual leave
Quick apply
Graduate Field Analyst (Audio Visual)
University of Derby —Derby
- £30,577.00 - £37,323.25 a year
- Weekend availability
- Analysis skills
- University
- Continuous improvement
- Annual leave
- Employee assistance programme
Lead Business Analyst
STRESS MAN LTD —Derby
- £46,000 - £56,000 a year
- Full-time
- Computer Science
- Engineering
- Master's degree
Quick apply
2d
Cost Analyst
Portmeirion Group —Stoke-on-Trent
- Full-time
- Manufacturing
Senior QA Officer
Bespak —Holmes Chapel
- £34,000 - £40,000 a year
- Monday to Friday
- Continuous improvement
- In-person
- Leadership
- Free parking
Quick apply
Security Officer
Anchor Group Services —Derby
- £13.45 an hour
- Weekend availability
- Employee assistance programme
4d
Business Data Manager and Analyst
University Hospitals of North Midlands NHS Trust —Stoke-on-Trent
- £57,528 - £64,750 a year
- Full-time
- Training & development
- Communication skills
4d
MBS Senior Data Quality Analyst
Metropolitan Police —Kilburn
- £45,986 - £48,995 a year
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
12d
Audit Analyst
TELESOFT LLC DBA CALERO —Cannock
- £28,666.64 a year
- Writing skills
- Bachelor's degree
- Accounting
Quick apply
8d
Data Coach
Apprentify Group —Wilmslow
- Hybrid work
- Education
- Travel
- Mentoring
- Annual leave
Quick apply

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line support analyst jobs near kingsley, sts

Customer Service Advisor

Barclays -
Stoke-on-Trent

Apply Now

Job details

Permanent
£26,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Risk management
Customer support
Customer interaction
Multidisciplinary collaboration
Banking

Full job description

Date live: 20/08/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000111313

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly face and first point of contact for our Retail Banking customers in branch or at one of our local hubs, offering face to face guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £26,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

This role is primarily based in our Uttoxeter branch; however, training will take place at the Hanley branch.

Purpose of the role

To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Accountabilities

Collaboration across multiple digital channels to personalise each interaction with a customer.
Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support.
Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently.
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time.
Support teams within the business operations function as needed, including risk management, compliance and collections.
Comply with all regulatory requirements and internal policies related to customer care.
To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

line support analyst jobs in kingsley, sts

Customer Service Advisor

Desktop Support Analyst - Derby

2nd Line Support Analyst

Lab Technician - 12 month fixed term contract

Financial Analyst

1st/2nd Line IT Support Analyst

IT Service Support Analyst

Network Management Engineer

Digital Business Analyst

Player Protection Analyst

Aerosols Quality Analyst

Graduate Field Analyst (Audio Visual)

Lead Business Analyst

Cost Analyst

Senior QA Officer

Security Officer

Business Data Manager and Analyst

MBS Senior Data Quality Analyst

Audit Analyst

Data Coach

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