Line support engineer Work, Jobs in Kingston Upon Hull (with Salaries)

1st Line Support Engineer
The Spencer Group —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
Quick apply
1st Line Support Engineer – Layer8
Spencer Group —Kingston upon Hull
- Customer service
- Windows
- IT
Level 1 & Level 2 Service Desk Analyst
GBA Group of Companies —Grimsby
- Full-time
- Azure
- Customer service
- Windows
Quick apply
5d
IT Desktop Engineer
Wren —Barton-upon-Humber
- Azure
- Windows
- Microsoft Office
- Employee discount
- Gym membership
Quick apply
B1.1 Line Engineer
2Excel Aviation —Humberside
- £72,061 - £82,881 a year
- Full-time
- Maintenance
- Travel
- IT
- Employee assistance programme
- Life insurance
Quick apply
Laboratory Stores Assistant
Reckitt —Kingston upon Hull
- Bar
- Warehouse experience
- Communication skills
- Employee assistance programme
- Life insurance
B1 Line Engineer
2Excel Aviation —Humberside
- £72,061 - £82,881 a year
- Full-time
- Maintenance
- Travel
- IT
- Employee assistance programme
- Life insurance
Quick apply
Process Engineer
Reckitt —Kingston upon Hull
- PMP
- Engineering
- Project management
- Employee assistance programme
- Life insurance
Engineer - Validation & Specification
Reckitt —Kingston upon Hull
- Communication skills
- Employee assistance programme
- Life insurance
R&D Assistant - Stability
Reckitt —Kingston upon Hull
- Laboratory experience
- Communication skills
- Employee assistance programme
- Life insurance
AE Management Associate - 12 Month FTC
Reckitt —Kingston upon Hull
- Communication skills
- Employee assistance programme
- Life insurance
Quality Engineer
Willerby —Kingston upon Hull
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
Quick apply
Database Engineer (SQL / MySQL)
Giacom —Hessle
- £40,000 - £45,000 a year
- Azure
- SQL
- AWS
- Annual leave
Quick apply
Senior Associate, Clinical Excellence
Reckitt —Kingston upon Hull
- Project management
- Employee assistance programme
- Life insurance
Quality Engineer
Dragados —Immingham
- Full-time
- Quality control
- Organisational skills
- Construction experience
Quick apply
Supplier Quality Assurance Engineer
Swift Group Ltd —Kingston upon Hull
- Full-time
- Microsoft Excel
- Engineering
- Analysis skills
Quick apply
Multi Skilled Engineer
GMP Manufacturing Ltd —Kingston upon Hull
- From £40,000 a year
- Full-time
- Maintenance
- Programmable logic controllers
- In-person
- Employee discount
Quick apply
3d
Senior Associate, Data Management
Reckitt —Kingston upon Hull
- Communication skills
- Employee assistance programme
- Life insurance
Mechanical Technician
INEOS Group —Kingston upon Hull
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Maintenance
- Annual leave
- Employee assistance programme
R&D Formulation Assistant
Reckitt —Kingston upon Hull
- Communication skills
- Employee assistance programme
- Life insurance
1d

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line support engineer jobs near kingston upon hull

1st Line Support Engineer

The Spencer Group
Kingston upon Hull

Quick apply

Job details

Full-time
£28,000 - £30,000 a year

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

TCP
ITIL Certification
Driving Licence
Customer service
GCSE
Windows
ITIL
IT support
DNS
IT
TCP/IP
Communication skills

Full job description

Description of Role

Working within the Layer8 Service Desk team, you will provide 1st line IT support to customers and internal users, delivering professional, friendly and efficient technical assistance across a range of technologies.

You will be responsible for resolving day-to-day incidents and requests, maintaining accurate ticket records and escalating issues to 2nd or 3rd line support where required. The role requires strong communication, a willingness to learn and a commitment to delivering excellent customer service.

Layer8 operates using ITIL-based service management principles with a strong focus on continual service improvement, knowledge sharing and personal development. Engineers are encouraged to learn from escalated incidents, use internal knowledge bases and training resources and become an active part of the solution.

Responsibilities

Respond to customer incidents, service requests and technical queries via phone, email and ticketing systems.
Provide 1st line support for Windows devices, Microsoft 365, user accounts, printers, mobile devices and standard business applications.
Accurately log, prioritise and manage support tickets in line with service desk procedures.
Escalate complex issues to 2nd or 3rd line support with clear troubleshooting notes and supporting information.
Maintain regular communication with customers and provide updates on ticket progress.
Assist with device builds, onboarding/offboarding users, asset management and stock control.
Follow documented processes, contribute to knowledge base documentation and support continual service improvement initiatives.
Learn from escalated incidents and actively develop technical capability through training and shared knowledge.

Person Specification

Strong communication and customer service skills.
Good understanding of Windows operating systems and Microsoft 365.
Logical approach to troubleshooting and problem solving.
Ability to follow procedures and maintain accurate documentation.
Positive attitude with a willingness to learn and improve.
Ability to work effectively within a busy team environment.
Basic understanding of networking concepts including TCP/IP, Wi-Fi and DNS.
Awareness of ITIL v3 service management principles desirable.

Qualifications & Experience

Essential

GCSE (or equivalent) in English and Mathematics.
Relevant IT qualification, certification or demonstrable technical experience.

Desirable

Experience working within an IT support or MSP environment.
Microsoft, CompTIA or ITIL certifications.
Basic experience with Microsoft 365 administration and endpoint support.
Full UK Driving Licence.

Benefits:

Free parking
On-site parking

Work Location: In person

Pay: £28,000.00-£30,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in kingston upon hull

1st Line Support Engineer

1st Line Support Engineer – Layer8

Level 1 & Level 2 Service Desk Analyst

IT Desktop Engineer

B1.1 Line Engineer

Laboratory Stores Assistant

B1 Line Engineer

Process Engineer

Engineer - Validation & Specification

R&D Assistant - Stability

AE Management Associate - 12 Month FTC

Quality Engineer

Database Engineer (SQL / MySQL)

Senior Associate, Clinical Excellence

Quality Engineer

Supplier Quality Assurance Engineer

Multi Skilled Engineer

Senior Associate, Data Management

Mechanical Technician

R&D Formulation Assistant

I want to receive the latest job alerts for line support engineer in kingston upon hull

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