It support team Work, Jobs in Laindon, Ess (with Salaries)

IT Support Engineer
AutoProtect Group —Harlow
- £35,000 - £40,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Senior IT Support Technician
TELEONIXS LTD —Basildon
- £41,700 a year
- Full-time
- English
- Continuous improvement
- Travel
- Sick pay
Quick apply
Technical Support Engineer for Cybersecurity Startup
RoboShadow —Brentwood
- £26,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Travel
- IT
Quick apply
8d
Technical Support Analyst
Ground Control —Billericay
- Monday to Friday
- Hybrid work
- Azure
- Customer service
- Windows
- Gym membership
Quick apply
2d
2nd Line Helpdesk Engineer - Basildon
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
9d
IT Desktop Support Analyst
CyrusOne —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Junior Designer
Williams Lea —London
- £23.10 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Junior Web Support Specialist
Safetech LTD —Rayleigh
- £8.00 - £12.71 an hour
- Full-time
- JavaScript
- HTML
Quick apply
5d
Anthropic Fellows Program, AI Safety
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Maths
- Bachelor's degree
- APIs
- Flexible schedule
Data Analyst
Trainline —London
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- SQL
- Organisational skills
Shift Manager
Five Guys UK —Basildon
- From £32,470 a year
- Weekend availability
- Management
- IT
- Leadership
- Annual leave
- Employee assistance programme
Skills Account Manager (Apprenticeships)
Get Set UK 1 —Basildon
- £30,000 - £35,000 a year
- Monday to Friday
- CRM software
- Microsoft Outlook
- Microsoft Office
Quick apply
IT Engineer
The Pointer School —Blackheath
- £40,000 a year
- Full-time
- Up to 50% travel
- English
- Windows
- Employee discount
- Flexible schedule
Quick apply
1d
Seasonal Colleague - Basildon Langdon Hills Superstore
Tesco UK —Basildon
- £13.28 - £14.55 an hour
- Part-time
- Employee discount
22h
Central IT Technician
Swale Academies Trust —Sittingbourne
- £29,587 - £31,198 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Employee assistance programme
- Referral programme
Quick apply
Team Member
KFC —Billericay
- Up to £12.71 an hour
- Part-time
- Restaurant
- Employee assistance programme
- Employee discount
1d
Anthropic Fellows Program, The Anthropic Institute (Economics & Policy)
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Maths
- Bachelor's degree
- APIs
- Flexible schedule
Mobile Security Officer (Days) - Canning Town/Basildon
The Keyholding Company —Basildon
- £13.78 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
Quick apply
Team Member
KFC Billericay High Street —Billericay
- Up to £12.71 an hour
- Part-time
- Restaurant
- Employee discount
2d
Estate Agent
The Property Experts —Canvey Island
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply

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IT Support Engineer

AutoProtect Group -
Harlow

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Referral programme

Qualifications

TCP
Azure
Software troubleshooting
Customer service
DHCP
AWS
IT support
DNS
ServiceNow
IT
TCP/IP
Communication skills
Active Directory
VPN

Full job description

Join our IT Team

We’re looking for a proactive and customer-focused IT Support Engineer to provide first and second-line support across the business.

You’ll be the go-to person for IT support, helping colleagues stay connected, productive, and secure while delivering an excellent support experience.

What you’ll do

Provide first and second-line IT support, acting as the primary point of contact for users and delivering excellent customer service.
Diagnose and resolve hardware, software, network, and Microsoft 365-related issues through remote and on-site support.
Manage service desk tickets, ensuring incidents and requests are logged, prioritised, resolved, or escalated within agreed service levels.
Administer user accounts, access permissions, password resets, and joiner/mover/leaver processes across Active Directory and Microsoft Entra ID environments.
Support the maintenance, monitoring, and continuous improvement of IT infrastructure, business systems, and security controls.
Assist with system upgrades, migrations, deployments, and technology projects, working closely with internal teams and third-party suppliers.
Maintain accurate technical documentation, knowledge articles, and support procedures to improve service delivery and knowledge sharing.
Identify recurring issues, contribute to service improvements, and ensure support activities are recorded effectively within ServiceNow.

What we’re looking for

✔ Experience troubleshooting hardware and software issues
✔ Knowledge of Windows, Microsoft 365,and IT support processes
✔ Strong communication and customer service skills
✔ Ability to prioritise and solve problems effectively

Desirable:

Active Directory / Azure AD / Entra ID
Networking (TCP/IP, DNS, DHCP, VPNs)
ServiceNow or ITSM tools
ITIL, CompTIA, Microsoft certifications
Exposure to AWS and cybersecurity best practices

You’ll thrive here if you are:

Customer-focused and approachable
Reliable and proactive
Adaptable and eager to learn
A team player who takes ownership

Our Values

Stronger Together | Bold | Respectful | Agile | Make it happen

If you enjoy solving problems, supporting users, and making technology work better every day — we’d love to hear from you. Apply now.

Pay: £35,000.00-£40,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
Referral programme

Ability to commute/relocate:

Harlow CM19: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have experience managing user accounts and permissions?

Experience:

1st and/or 2nd line IT: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it support team jobs in laindon, ess

IT Support Engineer

Senior IT Support Technician

Technical Support Engineer for Cybersecurity Startup

Technical Support Analyst

2nd Line Helpdesk Engineer - Basildon

IT Desktop Support Analyst

Junior Designer

Junior Web Support Specialist

Anthropic Fellows Program, AI Safety

Data Analyst

Shift Manager

Skills Account Manager (Apprenticeships)

IT Engineer

Seasonal Colleague - Basildon Langdon Hills Superstore

Central IT Technician

Team Member

Anthropic Fellows Program, The Anthropic Institute (Economics & Policy)

Mobile Security Officer (Days) - Canning Town/Basildon

Team Member

Estate Agent

I want to receive the latest job alerts for it support team in laindon, ess

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