Vehicle service advisors Work, Jobs in Lanchester, Dur (with Salaries)

Workshop Controller
Pulman Group —Durham
- From £40,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Service Advisor
Arnold Clark —Birtley
- £30,500 - £42,500 a year
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
10d
Customer Advisor
Vertu Motors —Gateshead
- £26,436.00 - £27,476.80 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
13d
Service Plan Sales Coordinator
Vertu Motors —Gateshead
- £25,776.00 - £29,216.78 a year
- Full-time
- Hybrid work
- Sales
- IT
- Communication skills
- Employee discount
- Referral programme
Quick apply
SALES EXECUTIVE
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
Workshop Progressor
Bell Truck and Van —Billingham
- £30,000 a year
- Full-time
- Power tools
- In-person
- Hand tools
- Referral programme
Quick apply
5d
Service Advisor
Lloyd Newcastle BMW/MINI —Newcastle upon Tyne
- Up to £34,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Annual leave
- Referral programme
Quick apply
11d
Estate Agent
Connells Group —Durham
- £25,000 a year
- Full-time
- Sales
- Microsoft Office
- IT
Quick apply
3d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
- Sales
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Gateshead
- £3,800 a month
- Full-time
Quick apply
Service Advisor - Mazda Suzuki
Stoneacre —Wallsend
- £35,000 a year
- Full-time
- English
- Free parking
- Health & wellbeing programme
Quick apply
Client Accounting Services Advisor
TC-Group —Stanley
- £27,000 - £37,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Accounting
- Annual leave
- Work from home
Quick apply
2d
Preparation Controller
Vertu Motors —Darlington
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Employee discount
Quick apply
9d
Stocktaker
nGeneration —Newcastle upon Tyne
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Mobile Domestic & Lifestyle Assistant
McCarthy & Stone —Hexham
- £12.85 an hour
- Part-time
- Driving
- Travel
- Employee discount
- Life insurance
Quick apply
2d
Client Accounting Services Senior Advisor
TC-Group —Stanley
- £38,000 - £48,000 a year
- Full-time
- Hybrid work
- Project management
- Accounting
- Leadership
- Annual leave
- Work from home
Quick apply
2d
Customer Advisor
Lookers —Newcastle upon Tyne
- £22,000 - £30,000 a year
- Weekend availability
- Sales
- Customer service
- Data entry
- Annual leave
Quick apply
13d
Mobile Care Assistant
McCarthy & Stone —Hexham
- £14.50 an hour
- Part-time
- Driving
- Travel
- Employee discount
- Life insurance
Quick apply
4d
Service Advisor
Vertu Motors —Darlington
- £32,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
2d
Cyber Security Consultant
TSG —Gateshead
- £0.01 - £75,000.00 a year
- Remote
- Sales
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply

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vehicle service advisors jobs near lanchester, dur

Workshop Controller

Pulman Group -
Durham

Quick apply

Job details

Permanent | Full-time
From £40,000 a year

Benefits

Health & wellbeing programme
Free flu jabs
Annual leave
Company pension
Company events

Qualifications

Customer service
Organisational skills
Leadership
Communication skills
Mechanical knowledge
Time management

Full job description

Workshop Controller
Pulman Volkswagen Durham
Basic Salary: £40,000 + Monthly Bonus Scheme

Join the Pulman Family

Are you an experienced Workshop Controller or Senior Technician looking for your next challenge? Do you thrive in a fast-paced automotive environment where customer satisfaction, efficiency, and team development are at the heart of everything you do?

At Pulman, we are proud to be the only family-owned Volkswagen Group retailer in the North East, representing Volkswagen, SEAT, CUPRA, Škoda, Volkswagen Commercial Vehicles, VWFS Rent-a-Car, and National Vehicle Solutions (NVS).

With over 260 colleagues across the Group, we have built a reputation for delivering exceptional customer service while creating a supportive and rewarding workplace where our people can develop and succeed.

What We Offer

Basic salary of £40,000
Monthly bonus scheme
25 days annual leave plus bank holidays
Company pension scheme
Death in service benefit
Free uniform
Complimentary eye tests, dental check-ups and flu vaccinations
Manufacturer and industry-leading training programmes
Excellent career progression opportunities within the Pulman Group
Supportive, family-oriented working environment

The Role

As Workshop Controller, you will play a pivotal role in maximising workshop productivity, efficiency, and profitability while ensuring the highest standards of customer service and vehicle repair quality.

Key responsibilities include:

Managing and coordinating workshop workflow to maximise technician productivity and workshop efficiency
Planning labour resources effectively to ensure optimum utilisation and performance
Monitoring workshop performance against key performance indicators (KPIs)
Driving first-time fix rates and quality standards across all repairs and servicing activities
Ensuring the CitNOW Electronic Vehicle Health Check (EVHC) process is fully utilised to identify and maximise upselling opportunities
Supporting technicians and providing technical guidance where required
Working closely with Service Advisors, the Service Manager, and wider Aftersales team to ensure seamless customer journeys
Maintaining compliance with manufacturer, retailer, health and safety, and industry standards
Managing workshop loading and scheduling to meet customer expectations and operational targets
Leading, motivating, and developing a team of technicians to achieve outstanding results
Delivering an exceptional customer experience at every stage of the aftersales process

About You

To be successful in this role, you will have:

Previous experience as a Workshop Controller, Senior Technician, or similar automotive leadership role
Strong mechanical and technical knowledge within the motor trade
Excellent organisational and time management skills
Proven ability to manage workshop efficiency and productivity
Strong communication and customer service skills
Experience leading and motivating technical teams
A proactive and solution-focused approach
High attention to detail and commitment to quality workmanship

Desirable:

MOT Tester qualification
Experience working within Volkswagen Group brands
Knowledge of manufacturer systems and aftersales processes
Experience using CitNOW and EVHC platforms

Why Pulman?

At Pulman, our people are our greatest asset. We invest in training, development, and career progression, creating opportunities for colleagues to build long-term, successful careers within our business.

If you're passionate about automotive excellence, workshop performance, and delivering outstanding customer experiences, we'd love to hear from you.

Apply today and become part of the Pulman family at our Volkswagen dealership in Durham.

Pay: From £40,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme

Work Location: In person

Quick apply

Refine Your Search

vehicle service advisors jobs in lanchester, dur

Workshop Controller

Service Advisor

Customer Advisor

Service Plan Sales Coordinator

SALES EXECUTIVE

Workshop Progressor

Service Advisor

Estate Agent

JUNIOR SALES ADVISOR

Junior Commercial Advisor

Service Advisor - Mazda Suzuki

Client Accounting Services Advisor

Preparation Controller

Stocktaker

Mobile Domestic & Lifestyle Assistant

Client Accounting Services Senior Advisor

Customer Advisor

Mobile Care Assistant

Service Advisor

Cyber Security Consultant

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