Customer service admin intern Work, Jobs in Langley, Eng (with Salaries)

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Customer Service Admin Intern
AMETEK, Inc. —Langley
Answer incoming calls and direct them to the appropriate team member. This is an excellent opportunity to gain hands-on experience in a busy customer service…

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Customer Service Admin Intern

AMETEK, Inc. -
Langley

Apply Now

Job details

Internship

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Supply chain
Microsoft Office
Organisational skills
Warehouse experience
AI
Communication skills

Full job description

Location:

Langley, GB, SL3 8XP

Business Unit: Maintenance & Repair Europe

Posting Date: Jul 2, 2026

Job Description:

About the Role

We are looking for a motivated and detail-oriented Customer Service Administration Intern to join our team for a year-long placement as part of your studies. This is an excellent opportunity to gain hands-on experience in a busy customer service environment, supporting key administrative processes, order coordination, and shipping release activities.

You will work closely with our Customer Service team and gain valuable insight into how customer orders, documentation, and operational processes are managed in a professional setting.

Key Responsibilities:

Scan, check, and upload work packs and related documentation accurately, ensuring compliance with audit requirements
File physical documents in line with company procedures, keeping records organised and easily retrievable
Support the release of completed units to the Shipping/Warehouse team by updating internal systems and trackers
Assist the Customer Service Manager with daily administrative tasks, including report updates and coordination with teams
Help manage shared inboxes by allocating emails and escalating queries where appropriate
Maintain and update customer and order records with a high level of accuracy
Liaise with internal departments to gather information for customer updates (e.g. order progress, dispatch dates)
Support continuous improvement by suggesting ways to streamline document handling and processes
Ensure compliance with health & safety, quality, and data protection policies
Support the team by transporting released folders to dispatch
Answer incoming calls and direct them to the appropriate team member

Skills & Competencies:

Strong attention to detail and accuracy
Good organisational skills and ability to manage routine tasks effectively
Confident using Microsoft Office (Outlook, Excel, Word)
Clear and professional communication skills (written and verbal)
Reliable, punctual, and able to follow processes
Proactive attitude with a willingness to support the wider team
Ability to handle confidential information responsibly
Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.

About You:

Currently studying (or recently completed) a qualification in Business Administration, Customer Service, Supply Chain, or a related subject (preferred)
Looking for a year-in-industry / placement opportunity as part of your studies
Keen to gain practical experience in a fast-paced working environment
Previous office, customer service, or warehouse experience is beneficial but not required – full training will be provided

What You’ll Gain:

Real-world experience in customer service operations and order management. Knowledge of document control, audit processes, and compliance standardsUnderstanding of shipping and dispatch coordination.
Experience working cross-functionally with operations and warehouse teamsDevelopment of professional communication, organisation, and problem-solving skills. Exposure to business systems and reporting tools

Why Join Us?

This placement offers a great opportunity to build your confidence, develop essential workplace skills, and gain valuable experience that will support your future career.

Compensation

Currency: GBP

Salary Minimum: Market

Salary Maximum: Market

Incentive: Market

Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.

Apply Now

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