Guest service assistant Work, Jobs in Langley, Ken (with Salaries)

Casual Guest Service Agent
Hampton by Hilton Ashford International —Ashford
- £13 an hour
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
2d
Food & Beverage Assistant - Live In
HandPickedHotels —Maidstone
- From £13 an hour
- Weekend availability
- Hotel
- Guest services
- Restaurant experience
- Free parking
- Employee assistance programme
Food and Beverage Assistant
Holiday Inn Ashford North A20 —Ashford
- £12.70 - £12.71 an hour
- Part-time
- Serving
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
4h
Leisure & Spa Assistant
Bridgewood Manor —Chatham
- £12.71 an hour
- Part-time
- Hotel
- Organisational skills
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Assistant
Holiday Inn Ashford Central —Ashford
- £12.71 an hour
- Part-time
- Bar
- Hotel
- Travel
- Free parking
- Employee discount
Quick apply
4d
Sales Assistant
Footasylum —Greenhithe
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Employee discount
Student Experience - Trips, Activities and Sport Assistant (Part time)
CATS Global Schools —Canterbury
- £26,250 a year
- Part-time
- School
- Employee assistance programme
- Referral programme
Sales Assistant - Ashford
Le Creuset —Ashford
- Part-time
- Customer service
- Merchandising
- Cash handling
Assistant Front Office Manager
Delta Hotels by Marriott Tudor Park Country Club —Maidstone
- Weekend availability
- Hotel
- Team management
- Front desk
- Employee discount
Quick apply
22h
Casual Food and Beverage Assistant
Salomons Estate —Royal Tunbridge Wells
- Up to £12.71 an hour
- Serving
- English
- In-person
- Gym membership
Quick apply
7d
Hotel Duty Manager
Premier Inn —Maidstone
- Up to £13.86 an hour
- 8 hour shift
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
Hotel Kitchen - Team Member
Premier Inn —Maidstone
- Up to £13.06 an hour
- 8 hour shift
- Serving
- Hotel
- Cleaning
- Employee discount
Quick apply
6d
Guest Service Assistant
Mercure Tunbridge Wells —Royal Tunbridge Wells
- £12.71 an hour
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
8d
Kitchen Assistant
The Windmill —Maidstone
- From £13 an hour
- Part-time
- Cleaning
- Restaurant
- Communication skills
- Free parking
- Employee discount
Quick apply
Assistant Manager
Toby Carvery - Maidstone —Leeds
- Full-time
- Restaurant management
- Mentoring
- Guest services
- Annual leave
- Employee discount
Quick apply
4d
Food & Beverage Assistant
Holiday Inn Southend —Southend-on-Sea
- Up to £12.75 an hour
- Part-time
- Serving
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
5d
Hospitality Assistant
Chartwells —Canterbury
- £12.71 an hour
- Full-time
- Serving
- Guest services
- Communication skills
2d
Food and Beverage Assistant
SPHC —Southend-on-Sea
- Part-time
- Serving
- Hotel
- Communication skills
- Annual leave
- Employee assistance programme
Castle Night Porter (General Assistant)
Lympne Castle —Hythe
- £28,516.80 a year
- Weekend availability
- Programmable logic controllers
- Cleaning
- In-person
- Free parking
- Employee discount
Quick apply
2d
Assistant Manager/Bar Manager
City Wall Wine Bar —Rochester
- £15 - £16 an hour
- Weekend availability
- Bar
- Customer service
- Maths
- Flexible schedule
- Sick pay
Quick apply
2d

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Casual Guest Service Agent

Hampton by Hilton Ashford International
Ashford

Quick apply

Job details

Zero hours contract
£13 an hour
2 days ago

Benefits

Discounted or free food
Employee discount
On-site parking

Qualifications

Guest check-in and check-out
Hospitality
Guest relations
Customer service
Customer interaction
Guest services
Guest services telephone call handling
Communication skills
Hotel front office operations
Hotel experience

Full job description

Looking to join a culture of excellence and be part of the most recognised name in the hospitality industry?

“We are Hilton! We are Hospitality!”

We are a 140 bed Hampton By Hilton branded Hotel in the centre of Ashford Kent.

We create heartfelt experiences for our guests and meaningful opportunities for our Team Members. Achieving consistently the title of “Great places to work”, this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career.

Why join the Hilton family as a Guest Service Assistant?

Worldwide travel perks - up to 30 nights at discounted rates and 50% F&B discounts

28 days holidays including bank holidays (Pro rata)

Complimentary meals on duty

Full training on all Hilton systems

What will I be doing?

· To deliver exceptional customer experiences whilst driving optimal up – sell and on‐ sell performance

· Deal promptly with incoming enquires, guest requests, queries and bookings by phone, fax, email or OTA extranets.

· Ensure all guests are checked in and out correctly on our systems, focusing on guest satisfaction.

· Build relationships and rapport with all guests.

· Review and maintain required records on regular guests, guest problems and their resolution.

· Be proactive in ensuring all guests are welcomed and departed in a timely and appropriate manner. Make it memorable

· Act as a Food and Beverage Assistant or Reservation Agent when needed

· Be aware of all products that are on sale in all departments (Current menus, Wine list and drink selection, Hotel and company promotions) and take reservations accordingly.

· Demonstrate an awareness of customer priorities, anticipate needs and build rapport. Optimise customer spend through promotional awareness and suggestive selling techniques – prioritise activity /interactions as appropriate.

What are we looking for?

A Guest Service Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Due to the cyclical nature of the hospitality industry, you may be required to work varying schedules to reflect the business needs of the department.
Ability to work under pressure and under own initiative

- The suitable candidate will need to flexible for availability across all shift types - Mornings, Evenings and potentially even Nights,

· Previous Experience with front office PMS systems & EPOS systems would be advantageous.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

· Be a positive influence on your team, reflecting that positivity onto all of our guests and ensuring maximum guest experience satisfaction.

· Working to keep all Hilton Brand standards at the forefront of what we do.

Pay: £13.00 per hour

Benefits:

Discounted or free food
Employee discount
On-site parking

Experience:

Hotel Reception: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

guest service assistant jobs in langley, ken

Casual Guest Service Agent

Food & Beverage Assistant - Live In

Food and Beverage Assistant

Leisure & Spa Assistant

Guest Service Assistant

Sales Assistant

Student Experience - Trips, Activities and Sport Assistant (Part time)

Sales Assistant - Ashford

Assistant Front Office Manager

Casual Food and Beverage Assistant

Hotel Duty Manager

Hotel Kitchen - Team Member

Guest Service Assistant

Kitchen Assistant

Assistant Manager

Food & Beverage Assistant

Hospitality Assistant

Food and Beverage Assistant

Castle Night Porter (General Assistant)

Assistant Manager/Bar Manager

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