Customer engagement coordinator Work, Jobs in Langtoft, Lin (with Salaries)

New business Care Coordinator
Helping Hands —Peterborough
- £27,000 a year
- CRM software
- Organisational skills
- Communication skills
Quick apply
Customer Engagement Coordinator
Evolving Networks Ltd —Peterborough
- From £12.71 an hour
- Part-time
- CRM software
- English
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Project Coordinator
Insite Energy —Peterborough
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
Quick apply
9h
Marketing Coordinator
Zeeco —Stamford
- Full-time
- Social media management
- Communication skills
- Time management
- Employee assistance programme
- Life insurance
Quick apply
Marketing Coordinator
Guttridge —Spalding
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Stock Coordinator
GXO Logistics —Weldon and Gretton
- £31,000 a year
- Rotating shift
- Presentation skills
- Continuous improvement
- Team management
- Annual leave
- Employee discount

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Find similar jobs that you might be interested in.

New business Care Coordinator
Helping Hands —Peterborough
Coordinating travel arrangements and arrival plans for carers, ensuring customers and families are fully informed.
£27,000 a year
Quick apply
Customer Engagement Coordinator
Evolving Networks Ltd —Peterborough
From early sales conversations to service coordination and credit control, you’ll be a key player in making sure our customers feel supported, and our internal…
From £12.71 an hour
Quick apply
6d

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customer engagement coordinator jobs near langtoft, lin

New business Care Coordinator

Helping Hands -
Peterborough

Quick apply

Job details

£27,000 a year

Qualifications

CRM software
Travel arrangements
Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Organisational skills
Relationship management
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen-table beginnings to the thousands-strong team we are today, we're united by one belief: everyone deserves to live well in the place they call home. If you're passionate about making a difference and want a role where your work genuinely helps families through some of life's most important decisions, there's a place for you here.

To support our continued growth, we're looking for a New Business Care Coordinator to join our team.

This is a pivotal role at the start of our customers' journey with Helping Hands. You'll work closely with the New Business Team, Care Coordinators and families to ensure every new care package is set up smoothly and efficiently. Acting as a key point of contact, you'll guide customers through the transition from initial enquiry to the commencement of care, providing reassurance, organisation and exceptional service every step of the way.

For many families, arranging care can be an emotional and challenging time. Your role will help make that process as seamless and supportive as possible.

Salary - £27,000 per year

What You'll Be Doing

Monitoring our CRM system to maintain visibility of all new business meetings and opportunities across the region
Keeping customer records, care information and progress updates accurate and up to date
Building strong relationships with customers, families and key stakeholders throughout the onboarding process
Taking ownership of the customer journey from initial engagement through to the commencement of care
Working closely with Care Coordinators to ensure a smooth handover once care begins
Coordinating travel arrangements and arrival plans for carers, ensuring customers and families are fully informed
Liaising with internal teams, including Finance, to ensure contracts are accurately set up and all required payments are received
Ensuring new care packages are launched successfully, with customer needs and expectations met at every stage
Providing a responsive, professional and compassionate service that reflects the values of Helping Hands

What We're Looking For

We're looking for a highly organised and customer-focused individual who thrives in a fast-paced environment and is passionate about delivering exceptional care experiences.

You'll bring:

Previous experience working within the care sector, ideally in a Care Coordinator or similar role
Excellent organisational and planning skills with the ability to manage multiple priorities
Strong communication skills, with confidence engaging with customers, families and colleagues at all levels
The ability to build positive and effective relationships both internally and externally
A compassionate and person-centred approach to customer care
Strong attention to detail and the ability to maintain accurate records and information
A proactive mindset with the ability to take ownership and see tasks through to completion
Good IT skills and experience using customer relationship management systems

Why Helping Hands

We're a purpose-led organisation, but we also operate at scale, supporting thousands of customers and families across the UK every day.

This is your chance to:

Make a meaningful difference to customers and families during a significant life transition
Join a supportive and collaborative team environment
Develop your career within one of the UK's leading home care providers
Be part of an organisation where kindness, quality and people are at the heart of everything we do

Helping Hands is proud to champion a diverse and inclusive workforce. We welcome applications from people of all backgrounds, experiences and identities and are committed to creating an environment where everyone feels valued, respected and supported.

Quick apply

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customer engagement coordinator jobs in langtoft, lin

New business Care Coordinator