Service desk analyst Work, Jobs in Lee On The Solent, Ham (with Salaries)

IT Service Desk Analyst
BTL IT Solutions Ltd. —East Cowes
- £26,000 - £29,000 a year
- Full-time
- Windows
- In-person
- Free parking
Quick apply
8d
IT Service Desk Analyst
Elliotts —Southampton
- Up to £30,000 a year
- Full-time
- Employee discount
Quick apply
7d
Service Desk Analyst
Bell Integration United Kingdom —Portsmouth
- Monday to Friday
- Customer service
- Driving
- Computer networking
Quick apply
2nd Line Technical Analyst
Xerox —Southampton
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
End User Support Analyst
Bell Integration United Kingdom —Portsmouth
- Microsoft Office
- SharePoint
- IT
Quick apply
IT Applications Support Analyst
Blake Morgan —Southampton

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IT Service Desk Analyst
BTL IT Solutions Ltd. —East Cowes
Management and resolution of calls using the customer's service management package. Answering calls and triaging all types of tickets at a first line level.
£26,000 - £29,000 a year
Quick apply
8d
Receptionist
Euro Flight Training —Lee-on-the-Solent
Handling incoming calls, taking messages, and transferring calls accurately. Assist the admin team with general administrative duties such as photocopying,…
£26,436.80 a year
Quick apply
7h

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service desk analyst jobs near lee on the solent, ham

IT Service Desk Analyst

BTL IT Solutions Ltd.
East Cowes

Quick apply

Job details

Permanent | Full-time
£26,000 - £29,000 a year
8 days ago

Benefits

Free parking
Company events
On-site parking

Qualifications

SCCM
Windows
IT support
A Level
Active Directory
Intune

Full job description

1st and 2nd line Service Desk Engineer at our Bluechip FTSE 100 Aerospace customer.

This job is a good opportunity to support a corporate enterprise, in an extremely interesting high tech manufacturing environment.

We at BTL IT Solutions pride ourselves in the quality and delivery of our services, the successful candidate must share our passion for this pride. Customer focus is absolutely key to our success.

The role is based at our customer's site at Cowes on the Isle of Wight. However, this role will be part of a UK wide virtual team.

The role will involve:

Answering calls and triaging all types of tickets at a first line level.
Providing second line support for the following systems:
Windows 11
Office
Microsoft Teams
Hardware maintenance through a 3rd party (warranty)
Mimecast Email Archiving System
Entra ID/Active Directory administration
Microsoft InTune
Change Control of the desktop environment
Management and resolution of calls using the customer's service management package
Deploying software via SCCM Remote support through RDP, SCCM Remote control, Teams and Dameware.
Teams Telephony support
Deployment of desktops and laptops to new and existing users
Patching and 1st line network support

Initial interviews will be conducted via video conference, followed by a face to face interview.

There will be an initial 3 month probation period for the successful candidate.

Job Types: Full-time, Permanent

Pay: £26,000.00-£29,000.00 per year

Benefits:

Company events
Free parking
On-site parking

Application question(s):

Are you willing to undertake UK Security clearance (you must be free of a criminal record)?

Education:

A-Level or equivalent (preferred)

Experience:

IT Support: 1 year (preferred)

Work Location: In person

Quick apply

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