Family group conference Work, Jobs in Leeds, Eng (with Salaries)

Customer Experience Assistant
Leeds City College —Leeds
- £25,948 a year
- Hybrid work
- Customer service
- Microsoft Office
- University
- Annual leave
1d
Student Recruitment and Admissions Officer (Part Time)
Leeds City College —Leeds
- £9,911 - £26,855 a year
- Part-time
- Hybrid work
- Customer service
- Education
- Annual leave
Coach - Student Support
Leeds Sixth Form College —Leeds
- £30,106 - £31,916 a year
- Hybrid work
- English
- Education
- Mentoring
- Annual leave
2d
Exams Coordinator
Leeds City College —Leeds
- £32,870 - £35,912 a year
- Hybrid work
- Education
- IT
- Communication skills
- Annual leave
4d
Assessor - Education and Early Years (Part Time)
Leeds City College —Leeds
- £18,307 - £31,916 a year
- Part-time
- Hybrid work
- Administrative experience
- Education
- Travel
- Annual leave
9d
Groups, Conference and Events Sales Executive
Hilton —Leeds
- £25,775 a year
- Full-time
- Bar
- Sales
- Hotel
- Employee stock purchase plan
- Annual leave
Apprentice Stay Safe Officer (Level 3)
Luminate Education Group / Business Support —Leeds
- £16,012 - £24,520 a year
- Hybrid work
- English
- Education
- Annual leave
14d
Course Leader HE Sport
University Centre Leeds —Leeds
- £34,869 - £40,410 a year
- Hybrid work
- Education
- Organisational skills
- Communication skills
- Annual leave
1d
Operations Coordinator - Inclusive Learning (High Needs)
Luminate Education Group / Business Support —Leeds
- £30,106 - £31,916 a year
- Hybrid work
- English
- Education
- Organisational skills
- Annual leave
20h
Social Work Assistant
Leeds City Council —Leeds
- £25,598 - £31,022 a year
- Temporary
- Presentation skills
- Communication skills
- Annual leave
5d
Team Manager
Leeds City Council —Leeds
- £51,356 - £54,495 a year
- Temporary
- Master's degree
- Supervising experience
- Bachelor's degree
- Annual leave
4d
Trainer - Foundation Studies (Reduced Year)
Leeds City College —Leeds
- £25,214 - £29,255 a year
- Hybrid work
- English
- Education
- Care plans
- Annual leave
Senior Administrator
Luminate Education Group / Business Support —Leeds
- £27,632 - £29,255 a year
- Hybrid work
- Education
- IT
- Communication skills
- Annual leave
2d
Apprentice Community Health and Wellbeing Worker (Level 3)
Luminate Education Group / Business Support —Leeds
- £16,012 - £24,520 a year
- Hybrid work
- Education
- Mentoring
- Organisational skills
- Annual leave
10d
SEND Support Worker
Leeds City College —Leeds
- £23,902 - £26,855 a year
- Weekend availability
- Hybrid work
- Education
- Care plans
- Annual leave
Policy Lead, Family Procedure Rule Committee
Ministry of Justice —Leeds
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Agile
- In-person
- Annual leave
- Employee discount
11h
Job Coach - Future Pathways (Reduced Year)
Leeds City College —Leeds
- £23,902 - £26,855 a year
- Hybrid work
- Hospitality
- Customer service
- Education
- Annual leave
Intervention Support Coach - SEND (Reduced Year)
Leeds City College —Leeds
- £23,902 - £26,855 a year
- Hybrid work
- English
- Education
- Care plans
- Annual leave
4d
Safeguarding Learning and Development Coordinator
Luminate Education Group / Business Support —Leeds
- £36,987 - £39,238 a year
- Hybrid work
- Management
- Project management
- Education
- Annual leave
3d
Workforce Development Officer
Leeds City Council —Leeds
- £38,220 - £40,777 a year
- Part-time
- Hybrid work
- Communication skills
- Annual leave
11d

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Customer Experience Assistant

Leeds City College -
Leeds

Apply Now

Job details

£25,948 a year
1 day ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Transport links

Qualifications

Customer service
Microsoft Office
Numeracy
Education
IT
Communication skills

Full job description

Benefits

The group offers a range of excellent benefits, including:

Annual leave:
Curriculum and Management: 44 days plus bank holidays
Curriculum support and business support: 39 days plus bank holidays

Pension schemes with generous employer contributions:
Teachers’ Pension Scheme
Local Government Pension Scheme
People’s Pension Scheme

CPD opportunities:
Annual staff conference plus 2 additional staff development days.
Qualifications including PGCE, Apprenticeships, Leadership and Management courses.

Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).

Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.

Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

About the Role

We are seeking two Customer Experience Assistants to join a dynamic team that handles a wide range of enquiries—no two days are the same. You will provide guidance and information to help students find the right course and career path.

We are looking for one Customer Experience Assistant for our contact centre at Park Lane Campus and another for our reception at Printworks Campus

We are a friendly, passionate team dedicated to delivering an outstanding customer experience to our diverse community of students, visitors, and stakeholders.

We take pride in supporting students on their journey and love seeing them start their day with a smile, enjoying their learning experience.

Based in central Leeds with great transport links, we’re part of the 50+ strong Customer Experience and Student Recruitment team within Luminate Education Group. Our teams are located across various Leeds campuses.

What You Will Do

Greet everyone with a smile, be friendly and enthusiastic to all students, visitors, and stake holders.
To provide outstanding customer service, information and guidance over several different contact facilities, including face to face, telephone, email and web chat that represents the Luminate brand.
Provide information and guidance to current and potential students on their journey from application to enrolment.
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
Take an active part in all college student recruitment related events such as open days and curriculum specific activities.
Promote course specific curriculum programs and activities.
Work to flexible and diverse workflows and shift patterns in line with business needs including the occasional Saturday.

About You

Relevant Customer Service qualification/training/experience.
Experience of working in a customer focused role/environment.
Good IT skills and knowledge of Microsoft Office/Google applications.
Knowledge of data protection and confidentiality requirements.
Good communication skills.
Good attention to detail and accuracy.
Problem Solving skills.
Literacy and Numeracy at Level 2 or above.

About Us

Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people’s lives through genuinely transformative education and training.

We offer a wide range of job vacancies across our business support functions - Finance, Human Resources, ITSS, Marketing, Communications, Executive Support, Estates and Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress.

As an education provider, we are committed to lifelong learning and investing in our workforce, and you’ll have access to a broad variety of training and professional development designed to help you continually develop and grow.

Luminate Education Group consists of; Harrogate College, Keighley College, Leeds City College, Leeds Sixth Form College, Pudsey Sixth Form College, Leeds Conservatoire and University Centre Leeds.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity.

Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.

RECRUITMENT AGENCIES

We do not accept unsolicited CV’s and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.

Apply Now

Refine Your Search

family group conference jobs in leeds, eng

Customer Experience Assistant

Student Recruitment and Admissions Officer (Part Time)

Coach - Student Support

Exams Coordinator

Assessor - Education and Early Years (Part Time)

Groups, Conference and Events Sales Executive

Apprentice Stay Safe Officer (Level 3)

Course Leader HE Sport

Operations Coordinator - Inclusive Learning (High Needs)

Social Work Assistant

Team Manager

Trainer - Foundation Studies (Reduced Year)

Senior Administrator

Apprentice Community Health and Wellbeing Worker (Level 3)

SEND Support Worker

Policy Lead, Family Procedure Rule Committee

Job Coach - Future Pathways (Reduced Year)

Intervention Support Coach - SEND (Reduced Year)

Safeguarding Learning and Development Coordinator

Workforce Development Officer

I want to receive the latest job alerts for family group conference in leeds, eng

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