Client services lead Work, Jobs in Leeds, Wyk (with Salaries)

Director of Client Services
NCT Evo Business Services Ltd —Leeds
- £4,737 - £6,300 a month
- Full-time
- In-person
- Leadership
- Communication skills
- Life insurance
Quick apply
4d
Client Services Lead
Radfield Home Care —Ossett
- £15.50 an hour
- Weekend availability
- Continuous improvement
- Organisational skills
- IT
- Paid training
- Annual leave
Quick apply
10d
Change & Implementation Manager
thebigword —Leeds
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Funeral Director / Funeral Arranger & Branch Lead – Leeds
Gooding Funeral Directors —Leeds
- £29,000 - £35,000 a year
- Overtime
- Heavy lifting
- Driving
- IT
Quick apply
5d
Customer Success Lead
Pharmacy2U —Leeds
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Client Relationship Manager
QA Limited —Leeds
- Sales
- Customer service
- IT
- Annual leave
- Employee assistance programme
Helpdesk Lead
CBRE —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
3d
Director of Facilities Services
KF General Services Ltd —Leeds
- £4,900 - £7,200 a month
- Full-time
- Maintenance
- Microsoft Office
- In-person
- Referral programme
- Sick pay
Quick apply
8d
Planning and Scheduling Team Leader
M Group —Leeds
- £34,000 - £38,000 a year
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
12d
Business Manager
Quantik —Leeds
- £45,000 - £55,000 a year
- Part-time
- CRM software
- Business development
- Human resources
- Annual leave
Quick apply
12d
Client Relationship Partner
Informed Solutions —Leeds
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Gym membership
- Referral programme
Quick apply
Senior User Researcher
HippoDigital —Leeds
- £57,500 - £66,000 a year
- Hybrid work
- Mentoring
- Agile
- In-person
- Employee discount
13d
Advice Team Leader
Citizens Advice —Leeds
- £34,433 a year
- Hybrid work
- Management
- Leadership
- Communication skills
- Flexible schedule
3d
Lead Delivery Consultant
Answer Digital —Leeds
- Hybrid work
- Google Suite
- SharePoint
- Agile
- Annual leave
Implementation Senior Lead
Sopra Steria —Leeds
- Up to £45,000 a year
- Hybrid work
- Microsoft Excel
- Oracle
- Analysis skills
- Annual leave
Creative Lead
Williams Lea —Leeds
- £55,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- SharePoint
- Referral programme
Reception Manager
The Discovery Inn Hotel, Leeds —Leeds
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
7d
Operations Manager
Britsafe Limited —Leeds
- £47,000 a year
- Full-time
- Management
- Customer service
- Driving
Business Analyst
Walker Morris LLP —Leeds
- Up to £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Communication skills
- Annual leave
Corporate Advisory Services Manager
IMG Advisors Ltd. —Leeds
- £75,000 a year
- Analysis skills
- Bachelor's degree
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
1d

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Director of Client Services

NCT Evo Business Services Ltd
Leeds

Quick apply

Job details

Permanent | Full-time
£4,737 - £6,300 a month
4 days ago

Benefits

Life insurance
On-site parking

Qualifications

Account management
Leadership
Communication skills

Full job description

About the Role:

At NCT Evo Business Solutions Ltd, we help organisations improve the way they manage clients, operations, and service delivery. Our work is built around strong relationships, reliable processes, and practical business support that helps clients move forward with confidence.

We are looking for a Director of Client Services who can lead our client service function, strengthen long-term partnerships, and make sure every client receives a professional, responsive, and high-quality experience. This role is ideal for someone who understands both people and process. You will guide teams, improve service standards, and act as a senior point of contact for key clients.

Why Work With Us?

The Environment: Our Leeds office provides a professional and collaborative setting where communication, accountability, and teamwork are valued.

Leadership Role: You will have the opportunity to shape how client services are delivered across the business and influence service quality from the top.

Career Growth: This is a senior position with room to contribute to business strategy, operational planning, and client relationship development.

Client Focus: We work with clients who value clear communication, dependable service, and practical business solutions.

Key Responsibilities:

Client Relationship Management: Build and maintain strong relationships with key clients, ensuring their needs are understood and service expectations are consistently met.

Service Delivery Leadership: Oversee the client services team and ensure projects, requests, and ongoing support are delivered efficiently and professionally.

Team Management: Lead, mentor, and support managers and team members within the client services department. Set clear expectations and encourage high performance.

Process Improvement: Review current service procedures and identify ways to improve efficiency, client satisfaction, and internal communication.

Stakeholder Communication: Work closely with senior management, operations, finance, and commercial teams to align client service activity with wider business goals.

Performance Monitoring: Track service performance, client feedback, and team output. Use data and feedback to improve service quality.

Issue Resolution: Act as an escalation point for complex client concerns and ensure issues are handled with professionalism and care.

What We Are Looking For:

Experience: Previous experience in client services, business services, account management, operations, or a similar leadership role.

Leadership Skills: Confident in managing teams, setting direction, and supporting staff development.

Client Focus: Strong understanding of how to build trust, manage expectations, and maintain long-term client relationships.

Communication: Excellent written and verbal communication skills, with the ability to speak professionally with clients, staff, and senior stakeholders.

Problem Solving: Able to handle challenges calmly, make practical decisions, and find solutions that support both the client and the business.

Organisation: Strong planning and prioritisation skills, with the ability to manage multiple client needs and internal responsibilities.

Mindset: Professional, reliable, and commercially aware. You understand the importance of delivering strong service while supporting business growth.

Pay: £4,737.00-£6,300.00 per month

Benefits:

Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services lead jobs in leeds, wyk

Director of Client Services

Client Services Lead

Change & Implementation Manager

Funeral Director / Funeral Arranger & Branch Lead – Leeds

Customer Success Lead

Client Relationship Manager

Helpdesk Lead

Director of Facilities Services

Planning and Scheduling Team Leader

Business Manager

Client Relationship Partner

Senior User Researcher

Advice Team Leader

Lead Delivery Consultant

Implementation Senior Lead

Creative Lead

Reception Manager

Operations Manager

Business Analyst

Corporate Advisory Services Manager

I want to receive the latest job alerts for client services lead in leeds, wyk

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