Patient liaison Work, Jobs in Leicester, Eng (with Salaries)

Patient Transport Liaison Officer
EMED Group —Leicester
- £13.71 an hour
- Full-time
- Hospital
- Travel
- Patient care
- Annual leave
- Employee assistance programme
Quick apply
9d
Liaison Lead for East Talking Therapies
Midlands Partnership University NHS Foundation Trust —Tamworth
- £49,387 - £56,515 a year
- Part-time
- Supervising experience
- Communication skills
- Annual leave
9d
Export Specialist - NPWT ICO - Remote Role (m/f/x)*
Solventum —Loughborough
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Oracle
Clinical Manager (Paediatric speciality Service)
Musamedics Limited —Leicester
- £19.80 - £20.00 an hour
- Anatomy knowledge
- Vital signs
- Management
- Flexitime
- Referral programme
Quick apply
CAMHS Liaison Lead Nurse/Practitioner
Derbyshire Healthcare NHS Foundation Trust —Littleover
- £39,959 - £48,117 a year
- Full-time
- Care plans
- Annual leave
- Employee assistance programme
Faciltiies and Health and Safety Manager
Personal Homecare Pharmacy —Leicester
- £50,000 - £55,000 a year
- Full-time
- In-person
Quick apply
Complaints Officer
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £32,073 - £39,043 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
4d
Support Worker
CareTech Group —Nottingham
- £12.72 an hour
- 12 hour shift
- IT
- Care plans
- Communication skills
- Employee assistance programme
- Referral programme
11d
Specialist Biomedical Scientist, Histology
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £39,959 - £48,117 a year
- Full-time
Consultant in Gen Paeds - Neonatal Transition and Surgical Support
Nottingham University Hospitals NHS Trust —Nottingham
- £113,565 - £150,569 a year
- Weekend availability
2d
Senior Clinical Pharmacist
Northfield Medical Centre —Leicester
- £37,150 - £46,065 a year
- Part-time
- Master's degree
- Administrative experience
- Patient care
Quick apply
3d
Forensic Occupational Therapist (OT) Band 6
Coventry and Warwickshire Partnership NHS Trust —Coventry
- £39,959 - £48,117 a year
- Full-time
- Annual leave
- Employee assistance programme
5d
Pharmacist
Deenova srl —Leicester
- Microsoft Excel
- Project management
- IT
Quick apply
Speech and Language Therapist
Nottinghamshire Healthcare NHS Foundation Trust —Nottingham
- £32,073 - £39,043 a year
- Full-time
- Care plans
4d
Security Officer
George Eliot Hospital NHS Trust —Nuneaton
- £25,760 - £27,476 a year
- Weekend availability
- Annual leave
- Referral programme
11d
Practice Nurse
Aspiro Healthcare —Derby
- From £32,000 a year
- Part-time
- Bachelor's degree
- Driving
- In-person
- Free parking
- Employee discount
Quick apply
3d
Food Services Assistant
Nottingham University Hospitals NHS Trust —Nottingham
- £25,272 a year
- Part-time
- Food service experience
- Annual leave
- Employee discount
4d
Highly Specialist Speech and Language Therapist
Nottingham University Hospitals NHS Trust —Nottingham
- £49,387 - £56,515 a year
- Full-time
- Care plans
- Leadership
11d
Lung Cancer Clinical Nurse Specialist
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £39,959 - £48,117 a year
- Full-time
- Patient care
- Communication skills
- Annual leave
2d
Specialty Doctor in Ophthalmology
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £63,696 - £102,689 a year
- Full-time
10d

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Patient Transport Liaison Officer

EMED Group -
Leicester

Quick apply

Job details

Full-time
£13.71 an hour
9 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

Patient care
Communication skills

Full job description

We have a fantastic opportunity for a Patient Transport Liaison Officer (PTLO) to join our team based in Thurmaston, Leicester.

Supporting Operational and the Call Centre Operations Team; the Patient Transport Liaison officer will provide on site support to the Control team by providing assistance and solutions to patient transport service delivery concerns and will act as the second point of escalation within the hospital for all patient transport related issues. This includes Co-ordination with Track and Triage, Occupational Therapists and Care teams to ensure the smooth planning and successful delivery of complex discharges and communicating with patients within the hospital setting to keep them updated with any details related to their Patient Transport Service Bookings.

This is a full time, permanent position working 37.5 hours per week (Monday to Friday - shifts on a rota between 08.00-20.00).

Hourly Rate: £13.71 per hour

Main Purpose of the Job

Maximising patient movement in and out of healthcare - utilising the full capacity of the resources
Work alongside Trusts, control staff, road staff and site teams to deliver effective communication
Patient care is crucial and should be made a priority
To provide solutions and support with a professional approach to difficult situations
Answering all enquiries escalation of patient transport service bookings.
Attend trust bed meetings in order to feedback pertinent information regarding imminent Patient Transport demands for the coming day.
To act as second point of escalation after CCO for all service users in order to provide clear and concise updates regarding any issue being escalated. This applies to all service users.

Duties and Responsibilities include

Work with EMED Controllers to deliver the requirements of the day to successfully transfer patients with the allocated resources and deploy crews accordingly to patients mobilities in a timely manner.
Communication between the trust and site teams - to determine if patients are ready to travel, can travel together etc. ensuring safe working practices relating to user care.
To liaise with control and monitor Cleric Booking System throughout the day to ensure smooth delivery of service for all users and reduce delays.
Liaise with control regarding any new and pertinent information that comes available in relation to patients and patient transport bookings including to amend notes on Cleric Booking System to ensure all information held is up to date.
Assist with assessments of properties as and when required - uploading information to systems for future information, liaise with site teams.
Act as representative of EMED to liaise with patients at hospital who are experiencing issues or delays on the day of travel to ensure that regular updates are given where required.
Support improvement of the service within the hospital setting by providing regular feedback of any obstacles to achieving appropriate service delivery.
To Act as escalation for controllers in the event that they are unable to communicate ETAs/Delays/Queries to any department within the hospital.
Assist Crews at Hospital Site as and when required to ensure safe and timely service delivery.
To support the control team in establishing order of priority as and when required by liaising with Site Teams at the hospital.
To complete 3rd manning journeys, completing patient feedback and vehicle/staff/site audits.
Be a key figure in relaying information from within the hospital in the event of serious incidents.

To be considered as a PTLO, you will need to have:

Commitment to patient care.
Experience of working in a healthcare / hospital setting.
Thorough working knowledge of Non-Emergency Patient Transport services.
The ability to plan and prioritise own workload.
Excellent communication skills – verbal and written – with the ability to explain decisions made.
Ability to make decisions based on impact assessment.
The ability to build effective relationships using influencing skills with key stakeholders

What benefits can you expect?

Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
24/7 online/telephone GP Consultation and access to prescriptions.
2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
Access to mental health consultations.
Access to physiotherapy consultations.
Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
Financial guidance re retirement planning, tax savings and state benefits.
Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
Refer a Friend recruitment incentive scheme with financial rewards.
The EMED foundation, to provide support to colleagues and our local communities.
Paid holiday entitlement.
Pension Scheme.
Blue Light Card.
Uniform provided.
EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
Flu vaccination (through an internal campaign in Autumn/Winter).

Our Values

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn, and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do; we take responsibility, and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.

Quick apply

Refine Your Search

patient liaison jobs in leicester, eng

Patient Transport Liaison Officer

Liaison Lead for East Talking Therapies

Export Specialist - NPWT ICO - Remote Role (m/f/x)*

Clinical Manager (Paediatric speciality Service)

CAMHS Liaison Lead Nurse/Practitioner

Faciltiies and Health and Safety Manager

Complaints Officer

Support Worker

Specialist Biomedical Scientist, Histology

Consultant in Gen Paeds - Neonatal Transition and Surgical Support

Senior Clinical Pharmacist

Forensic Occupational Therapist (OT) Band 6

Pharmacist

Speech and Language Therapist

Security Officer

Practice Nurse

Food Services Assistant

Highly Specialist Speech and Language Therapist

Lung Cancer Clinical Nurse Specialist

Specialty Doctor in Ophthalmology

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