Senior .net Work, Jobs in Letchworth, Hrt (with Salaries)

1st Line Service Desk Analyst (Days)
Intercity Technology —Shefford
- Hybrid work
- Employee assistance programme
Senior .Net Developer (Blue Prism)
Computacenter —Hatfield
- Hybrid work
- Agile
11d
Senior Software Engineer
Equiniti —Woburn
- £115,000 - £130,000 a year
- Full-time
- Computer Science
- Engineering
- English
- Work from home
Senior/Principal Associate - Transactional Construction
Mills & Reeve —Cambridge
- Computer literacy
- English
- Research
Senior Software Engineer (C# .NET)
Leonardo UK Ltd —Luton
- Full-time
- Hybrid work
- Software development
- Leadership
- Flexible schedule
- Referral programme
Marketing Manager (Better Futures)
University of Cambridge —Cambridge
- £35,608 - £46,049 a year
- Part-time
- Leadership
- Analytics
- Annual leave
- Employee discount
10d
Ecologist, Brighton, East Sussex
CSA environmental —Baldock
- Weekend availability
- Hybrid work
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Senior Software Engineer, Windows/Desktop Applications - Cambridge, United Kingdom
Speechify —Cambridge
- Remote
- Software troubleshooting
- Windows
- C++
4d
Immigration Paralegals (x2) – Luton
Duncan Lewis —Luton
- £23,150 - £27,500 a year
- Analysis skills
- Organisational skills
- Communication skills
Deputy Development Director
Fitzwilliam College —Cambridge
- Full-time
- Master's degree
- Organisational skills
- AI
- Free parking
- Annual leave
Senior Project Manager
Turner & Townsend —Luton
- Full-time
- Engineering
- Business development
- Team management
Quick apply
R&D Senior Member of Technical Staff, CONNECT Core Services
Aveva —Cambridge
- Full-time
- Hybrid work
- Azure
- In-person
- AI
- Annual leave
SaaS Sales Executive - Expansion & Renewals
Kinetic Software —Milton Keynes
- £80,000 a year
- Hybrid work
- Travel
- AI
- Employee assistance programme
- Employee discount
Senior Health & Safety Construction Manager
Turner & Townsend —Stevenage
- Full-time
- Bachelor's degree
- Contracts
- Construction experience
Quick apply
Senior Principal Civil Engineer (Water)
Stantec —Cambridge
- Civil engineering
- Paid training
Senior Systems Integration Engineer
Illumina —Cambridge
- £44,000 - £66,000 a year
- Full-time
- Analysis skills
- Scripting
- Communication skills
Technical Service Manager
Bango —Cambridge
- English
- AWS
- Continuous improvement
- Employee assistance programme
- Employee discount
Senior Data Scientist - Neural Net Forecasting
Tesco UK —Welwyn Garden City
- Full-time
- Engineering
- Maths
- Employee assistance programme
Sports Centre Team Leader
P & E Sports Lettings Ltd —Cambridge
- £28,500 a year
- Weekend availability
- First Aid Certification
- Team management
- Organisational skills
- Free parking
- Gym membership
Quick apply
13d
Senior Engineer
Haven —Hemel Hempstead
- Part-time
- Travel
- Mentoring
- Software development
- Employee discount
Quick apply
6d

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1st Line Service Desk Analyst (Days)

Intercity Technology -
Shefford

Apply Now

Job details

Permanent

Benefits

Company pension
Employee assistance programme

Qualifications

Technical troubleshooting
SCCM
GCSE
UK GDPR
Ticket management
Microsoft Office Suite
MTA
Remote access software
Ticket management systems
Technical support incident logging
TeamViewer
Customer support
IT incident logging
Active Directory
CompTIA A+
Help desk

Full job description

About The Role

Launch Your IT Career as a 1st Line Support Analyst!

We’re looking for a proactive and customer-focused 1st Line Support Analyst to join our high-performing IT Service Desk team. If you're passionate about technology, love solving problems, and want to build a career in a people-first organisation, this is your chance to make a real impact.

As a 1st Line Support Analyst, you’ll be the first point of contact for IT support queries, helping users across the business stay connected, productive, and secure. You’ll work with a wide range of technologies and gain hands-on experience in a fast-paced, service-driven environment.

We’re looking for someone who’s eager to learn, thrives on helping others, and brings a calm, solutions-focused approach to every challenge.

This is a hybrid role, with 3 days per week on-site at our Meppershall office after completion of your training. Shifts are worked across weekends and bank holiday and cover 7am - 4pm and 10am - 7pm once training is complete.

Key Responsibilities as a 1st Line Support Analyst:

Provide first-line technical support for hardware, software, and network issues
Log, manage, and resolve support tickets using service desk tools such as HALO
Use remote access tools (e.g. AnyDesk, TeamViewer, SCCM) to troubleshoot and resolve issues
Communicate clearly and professionally with users at all levels of the business
Escalate complex issues to senior team members with accurate documentation
Maintain up-to-date and accurate records of all support interactions
Support the wider IT team in delivering a high-quality, customer-centric service

Experience and Knowledge:

Basic understanding of IT infrastructure including desktops, laptops, printers, and networking
Familiarity with Microsoft Windows OS and Microsoft 365 applications
Exposure to Active Directory (e.g. password resets, user account creation)
Experience using service desk platforms such as HALO, ServiceNow, or Freshdesk
Awareness of cyber security best practices and data protection standards (e.g. GDPR)
Previous experience in a 1st line support or helpdesk environment (desirable but not essential)

Qualifications and Desirable Skills:

GCSE Maths and English (Grade 4 or above)
Logical thinker with strong problem-solving skills
Excellent communication and customer service abilities
Willingness to learn and develop technical knowledge
Ability to prioritise tasks and remain calm under pressure
Team player with a proactive, can-do attitude
CompTIA A+ or Microsoft Technology Associate certification (desirable)

What We Offer:

33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days.
Annual pay reviews.
Holiday buy scheme.
All-company bonus scheme.
Death in service cover.
Employee assistance programme.
Company pension.
Active social calendar.
A strong focus on developing our people.

About Us

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:

Customer Net Promoter Score of +92
Gold Award Investors in People Accreditation
Employer of the Year 2025 - British Business Excellence Award
Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.

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Apply Now

Refine Your Search

senior .net jobs in letchworth, hrt

1st Line Service Desk Analyst (Days)

Senior .Net Developer (Blue Prism)

Senior Software Engineer

Senior/Principal Associate - Transactional Construction

Senior Software Engineer (C# .NET)

Marketing Manager (Better Futures)

Ecologist, Brighton, East Sussex

Senior Software Engineer, Windows/Desktop Applications - Cambridge, United Kingdom

Immigration Paralegals (x2) – Luton

Deputy Development Director

Senior Project Manager

R&D Senior Member of Technical Staff, CONNECT Core Services

SaaS Sales Executive - Expansion & Renewals

Senior Health & Safety Construction Manager

Senior Principal Civil Engineer (Water)

Senior Systems Integration Engineer

Technical Service Manager

Senior Data Scientist - Neural Net Forecasting

Sports Centre Team Leader

Senior Engineer

I want to receive the latest job alerts for senior .net in letchworth, hrt

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