Implementation service lead Work, Jobs in Lichfield, Sts (with Salaries)

Implementation Service Lead
Voyage Care —Lichfield
- £38,230 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Travel
4d
Continuous Improvement Lead
Culligan UK limited —Wolverhampton
- Full-time
- Continuous improvement
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Operations Manager - Customs & Brokerage
Carousel Logistics —Birmingham
- Up to £60,000 a year
- Hybrid work
- Management
- Travel
- Leadership
- Free parking
- Annual leave
Business Systems Implementation Manager
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- ERP systems
- Project management
- IT
Quick apply
Senior Reward Manager - Executive Compensation & Equity Incentives
Syensqo —Oldbury
- £136,000 - £171,000 a year
- Remote
- Microsoft Excel
- Project management
- Accounting
- Language training provided
Quick apply
Value Assurance Lead
Compass Group —Birmingham
- £60,000 a year
- Hybrid work
- Project management
- Continuous improvement
- Agile
10d
Operations Support Lead
Statutory Inspections Ltd —Castle Donington
- £15 - £16 an hour
- Full-time
- Microsoft Excel
- Customer service
- Maintenance
Quick apply
9d
Training & Implementation Project Manager
Pinewood.AI —Solihull
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
People Operations Lead
Serco Group —Solihull
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Case management
- Annual leave
- Employee assistance programme
Customer Services Operations Manager
Walsall Housing Group —Walsall
- £59,331 - £62,356 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
7d
Government Soft Landings (GSL) Lead
Department for Work and Pensions —Birmingham
- £57,946 - £68,205 a year
- Overtime
- Hybrid work
- Engineering
- Master's degree
- Presentation skills
- Annual leave
- Employee assistance programme
8d
Head of Implementation and Change Acceptance
HSBC Global Services Limited —Birmingham
- Full-time
- Financial services
- Banking
8d
Delivery Lead
OSB Group —Wolverhampton
- £85,000 - £95,000 a year
- Full-time
- Hybrid work
- Software development
- Agile
- Financial services
- Annual leave
3d
Implementation Manager - UK
Maersk —Derby
- Full-time
- English
- Agile
- Leadership
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Probation Service Officer - Birmingham
HM Prison & Probation Service —Birmingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Deputy Manager
Platform Childcare —Burton-On-Trent
- Weekend availability
- Organisational skills
- In-person
- Care plans
Quick apply
Asset Reliability Lead
Mondelēz International —Birmingham
- Full-time
- Maintenance
- Project management
- Mentoring
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Burton-On-Trent
- £85,000 - £95,000 a year
- Full-time
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
14d
AI Adoption & Innovation Lead
Correla —Solihull
- £80,000 a year
- AI
- Communication skills
- Annual leave

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implementation service lead jobs near lichfield, sts

Implementation Service Lead

Voyage Care -
Lichfield

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Job details

Full-time
£38,230 a year
4 days ago

Qualifications

Driving Licence
Visio
Microsoft Office
Project management
IT
Communication skills
PRINCE2 Certification

Full job description

Implementation Service Lead

Hybrid role with UK travel
37.5 hours per week

At Voyage Care, we support people to live life their way. Behind every great service is a strong support function and that’s where you come in.

We’re looking for an Implementation Service Lead to help us deliver meaningful, positive change across our services as we introduce a new HR, Payroll and Workforce Management system. This is a rewarding, peoplefocused role where your work will directly support our colleagues who provide care and support every day.

What you’ll be doing

As an Implementation Service Lead, you’ll work closely with services and key stakeholders to make sure they feel supported, listened to and confident throughout the implementation journey.

Reporting to the Implementation Manager and working alongside the wider project team, you’ll be the friendly, visible face of change spending time in services, building relationships, delivering training and helping teams understand what’s changing, why it matters, and how it supports the people we care for.

This is a handson role that involves regular travel across the UK, including overnight stays and some outofhours work to support our 24/7 services.

Your key responsibilities will include:

Supporting services through the design, testing, rollout and adoption of new systems
Acting as the main point of contact for services during implementation and golive
Delivering engaging workshops and training sessions, adapting to different learning styles
Building trusted relationships with operational teams and stakeholders
Supporting data preparation, system access and user profile creation
Identifying risks, challenges and training needs, escalating where needed
Becoming a Subject Matter Expert for the systems and processes being introduced
Working to agreed implementation and project plans to ensure timely delivery
Capturing feedback to support continuous improvement
Liaising with IT and project teams to resolve local issues
Providing onetoone support to colleagues during and after implementation
Supporting multiple implementation projects at the same time when required

You’ll typically spend 35 days onsite at services during implementation periods, offering practical, reassuring support.

Who we’re looking for

We’re looking for someone who is approachable, adaptable and positive, with the confidence to work with a wide range of colleagues and the patience to support people through change.

You’ll need:

A full UK driving licence and the flexibility to travel across the UK
Experience working with multiple stakeholders
Experience supporting new system rollouts, ideally within social care
Strong communication skills and confidence training large groups
Good IT skills, including MS Office (Excel, Visio, etc.)
Excellent organisation, problemsolving and relationshipbuilding skills
The ability to work independently, prioritise effectively and meet deadlines

It’s a bonus if you have:

Experience of largescale digital or system implementations
Project management knowledge (Agile or PRINCE2)
Experience working in health or social care
A degreelevel qualification or equivalent experience

Why work for Voyage Care?

At Voyage Care, we believe that supporting our colleagues is just as important as supporting the people we care for. You’ll be part of a welcoming, collaborative team where your contribution is valued, your development is supported, and your work truly makes a difference.

If you enjoy working with people, thrive in a fastpaced environment, and want to be part of an organisation that lives its values every day, we’d love to hear from you.

Apply Now

Refine Your Search

implementation service lead jobs in lichfield, sts

Implementation Service Lead

Continuous Improvement Lead

Operations Manager - Customs & Brokerage

Business Systems Implementation Manager

Senior Reward Manager - Executive Compensation & Equity Incentives

Value Assurance Lead

Operations Support Lead

Training & Implementation Project Manager

People Operations Lead

Customer Services Operations Manager

Government Soft Landings (GSL) Lead

Head of Implementation and Change Acceptance

Delivery Lead

Implementation Manager - UK

Manager of Dedicated Implementations - EMEA

Probation Service Officer - Birmingham

Deputy Manager

Asset Reliability Lead

Manager Service Delivery & Transport

AI Adoption & Innovation Lead

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