3rd line support Work, Jobs in Liphook, Ham (with Salaries)

Customer Service Representative
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
3rd Line Network Engineer
Leidos —Farnborough
- £44,700 - £57,300 a year
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Annual leave
- Work from home
8d
Junior Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Azure
- No experience needed
- Windows
Quick apply
MS Dynamics NAV Support Technician with Systems Development
Aspinal of London —Fernhurst
- Full-time
- Hybrid work
- Computer Science
- No degree
- APIs
- Employee discount
Quick apply
2nd Line Support Analyst
FluidOne —Camberley
- Maintenance
- Mentoring
- Training & development
- Employee assistance programme
3rd Line Support Analyst
FluidOne —Camberley
- Employee assistance programme
2d
1st Line Support Analyst
FluidOne —Camberley
- Continuous improvement
- Communication skills
- Employee assistance programme
Partners Assistant
Fatface Corporation —Havant
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
10h
Facilities Manager
MedPharm —Guildford
- Full-time
- Engineering
- Supervising experience
- Continuous improvement
Quick apply
IT Administrator
The Brain Tumour Charity —Fleet
- £29,000 a year
- Full-time
- Hybrid work
- Communication skills
IT Support Technician
Techex —Bracknell
- Full-time
- Microsoft Outlook
- Computer networking
- In-person
- Work from home
Quick apply
3d
3rd Line Cloud Engineer - Azure
Communications Solutions UK Ltd —Reading
- £45,000 - £50,000 a year
- Full-time
- Azure
- Mentoring
- In-person
- Free parking
Quick apply
Network Engineer
UK Connect —Farnborough
- Up to £65,000 a year
- Full-time
- Mentoring
- Training & development
- Free parking
- Annual leave
Quick apply
Programme Department Manager
Honda —Bracknell
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Leadership
- Flexitime
- Work from home
13d
Product Owner
Hawk-Eye Innovations (HEI) —Basingstoke
- £43,630 - £65,440 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee discount
Procurement Apprentice
Philips —Farnborough
- From £17,500 a year
- Hybrid work
- Microsoft Office
- Contracts
- Work from home
Quick apply
Local IT Lead
Medhurst —Fareham
- Full-time
- English
- Supervising experience
- Travel
Technical Supervisor
CBRE —Guildford
- Full-time
- Customer service
- Team management
- Computer skills
13d
Support Assistant
Portsmouth City Council —Portsmouth
- £15,883 - £16,943 a year
- Computer literacy
- Communication skills
7d
202608: Prison Officer - HMP Winchester
Ministry of Justice —Winchester
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
7d

I want to receive the latest job alerts for 3rd line support in liphook, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

3rd line support jobs near liphook, ham

Customer Service Representative

Babcock International -
Portsmouth

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Paid volunteer time

Qualifications

Live chat
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Incident management
Computer literacy
Incident queue management
Ticket management
Customer interaction
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Location:
Portsmouth, GB, PO6 3EN

#job-location.job-location-inline { display: inline; }
Onsite or Hybrid: Hybrid

Job Title: Customer Service Representative
Location: Portsmouth, Hampshire & Hybrid Working Arrangements
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF64813

Be the First Line of Defence in a Fast-Paced Tech Environment

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Customer Service Representative at our Lakeside site, near Portsmouth, Hampshire.

The role

As a Customer Service Representative, you’ll have a role that’s out of the ordinary. This is an opportunity to build your career in IT. You’ll be the first point of contact for IT support across Babcock’s UK and international operations. This is a customer-facing role where your expertise and communication skills will help resolve issues quickly and efficiently, ensuring our teams can continue delivering critical services in defence, aerospace and engineering.

Day-to-day, you’ll be:
Answering incoming contacts including calls and live chat, logging and updating tickets to agreed standards
Using active listening to understand and prioritise customer needs against SLAs
Diagnosing and resolving technical issues using first line fix criteria
Escalating incidents to 2nd and 3rd line support when needed
Delivering exceptional customer service and meeting performance targets

This role is full time, 37.5 hours per week working Monday to Friday, earliest start 6.30am and latest finish 5.30pm and is based at our Lakeside Offices and provides hybrid working arrangements.

Essential experience of the Customer Service Representative:
Proven experience in delivering excellent customer service in any industry either over the phone or a face-to-face role will be considered
Strong customer service skills, both face-to-face and over the phone
Ideally you will have experience using a Service Management system to manage incidents and requests
Confident IT user with the ability to apply technical fixes using standard IT toolsets or learn how to do so
Skilled in active listening and problem analysis

Qualifications for the Customer Service Representative:
We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you

Security Clearance
The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What we offer

Generous holiday allowance
Matched contribution pension scheme, with life assurance
Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
Employee share scheme
Employee shopping savings portal
Payment of Professional Fees
Reservists in the armed forces receive 10‑days special paid leave
Holiday Trading to buy or sell annual leave
‘Be Kind Day’ paid volunteering leave
Flexible working options where business needs allow
A dynamic working environment with long‑term career development opportunities

Babcock International

We’re Babcock a global FTSE 100 organisation with over 26,000 people working together to make a difference.

Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts not just through the impact we make, but through meaningful careers that respect your work-life balance.

We call that lifetime engineering.

Join us and see how far we can go, together.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [email protected] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.

Closing date: 31/08/2026

#EVERGREEN-26

#LI-SF1

Job Segment: Engineer, Engineering

Apply Now

Refine Your Search

3rd line support jobs in liphook, ham

Customer Service Representative

3rd Line Network Engineer

Junior Support Engineer

MS Dynamics NAV Support Technician with Systems Development

2nd Line Support Analyst

3rd Line Support Analyst

1st Line Support Analyst

Partners Assistant

Facilities Manager

IT Administrator

IT Support Technician

3rd Line Cloud Engineer - Azure

Network Engineer

Programme Department Manager

Product Owner

Procurement Apprentice

Local IT Lead

Technical Supervisor

Support Assistant

202608: Prison Officer - HMP Winchester

I want to receive the latest job alerts for 3rd line support in liphook, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected