Unity Schools Partnership
IT Technician
Location: Sybil Andrews Academy and supporting the Bury St Edmunds cluster of schools*
Contract Type: Permanent, full time (37 hours per week, 52 weeks per year)
Salary: Grade 4 SP 9 -12 (FTE £27,254 - £29,540)
Start Date: ASAP
- We have a travel claims policy to ensure you are supported on travel requirements of the role.
Are you an IT Technician looking to support the education system?
We want an IT Technician to support our schools to make teaching easy, help students enjoy learning and promote the power of technology in supporting classrooms getting more exciting and efficient in the future!
We are looking for an IT Technician to work in our schools across Bury St. Edmunds and the surrounding areas.
We value our employees by reinvesting in opportunities for career growth and benefits that ultimately reinforce the integrity of the Trust.
What do we have to offer?
- Positive work/life balance
- Friendly and supportive working environment
- Supportive and positive management
- Excellent opportunities for career development
- Motivation to grow and learn
- Variety and job satisfaction
What's in it for you?
- Unity Schools Partnership is a progressive and growing MAT (of 40 schools) that is transforming the way IT is delivered, managed and supported in our schools through the innovative use of IT to deliver excellent user focused services that are recognised by our peers as leading in the Education sector.
- As part of the team, you will have access to a wide and varied range of technologies across Primary, Secondary and Special Education, with support from you colleagues who promote a cohesive work culture with diverse ideas which help form strong solutions.
How will you spend your days?
ICT technicians provide 1st line support to look after school IT equipment, install, order and maintain software and hardware and provide technical support to teachers and pupils. ICT technicians work in a hub as part of the trust wide IT team and support the staff and pupils within our schools. Your day-to-day work usually involves:
- resolving IT issues reported through our service desk ticketing system
- assisting in the maintenance of the school's network
- installing new software and upgrading existing applications
- providing technical support for teachers and pupils
- running diagnostics
- maintaining hardware peripherals (e.g. visualisers, printers, external drives)
- ensuring systems are safe and offer full child protection
- training teachers and students
Skills and experience you’ll need
- you will need to enjoy working in a learning environment and have great patience, diplomacy and good communication skills
- knowledge of operating systems, networking, hardware and software commonly used in schools
- good problem-solving skills
- good organisational skills
- the ability to explain problems and solutions clearly to non-technical users
- the ability to prioritise, work under pressure and meet deadlines
- a patient and methodical approach
- the ability to work alone or as part of a team
- an awareness of health and safety
You can view a full list of requirements in the job description and person specification.
If you think you have what it takes to be successful in this role, even if you don’t meet all the requirements, please apply. We’d appreciate the opportunity to consider your application. Travel between schools within your hub will be required, and candidates will therefore need a full UK driving licence and access to a vehicle. Where possible, we look to deploy technicians close to their home base to reduce the environmental and financial impact of travel for work. We have a travel claims policy to ensure you are supported on travel requirements of the role.
A Full Enhanced DBS check will also be required for the successful candidate. For an informal conversation please contact Ben Shread, Head of IT Operations and Cyber Security Lead on [email protected] or phone 01284 413399.
Closing date: 09:00am, Monday 10th August 2026
Interview date: Monday 17th August 2026
Please note: We may interview as applications are received and may appoint before the closing date. Applications must be submitted online via our careers website before the deadline, so we encourage early applications and advise checking the job details on our site.
In line with safer recruitment, we cannot accept CVs. Incomplete application forms may result in candidates not being shortlisted.
Unity Schools Partnership is committed to safeguarding and promoting the welfare of pupils. All successful candidates will be subject to rigorous pre‑employment checks, including an enhanced DBS. We are also committed to equality, diversity and fair recruitment practices, and we oppose all forms of unlawful discrimination.
We value inclusive working practices and diverse teams. If you wish to work part‑time or as a job‑share, we will accommodate this wherever possible. We particularly welcome applications from under‑represented groups.
2026-08-10
