Data center Work, Jobs in Littlehampton, Wsx (with Salaries)

Data Centre Customer Service Executive
Kingspan Water and Energy —Havant
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
10d
Assembler II
Advanced Energy Industries, Inc. —Littlehampton
- Microsoft Word
- Heavy lifting
- Computer literacy
Technician II - Test
Advanced Energy Industries, Inc. —Littlehampton
- Assembly
- Continuous improvement
- Computer skills
Senior Quality Control Engineer
Advanced Energy Industries, Inc. —Littlehampton
- Microsoft Powerpoint
- Microsoft Word
- Engineering
Agency Technician II - NPI Test
Advanced Energy Industries, Inc. —Littlehampton
- Microsoft Word
- Schematics
- Computer literacy
Data Centre Design Engineer
Kingspan Water and Energy —Havant
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Continuous improvement
Quick apply
10d
Customer Service Representative (German-speaking)
Via —Brighton
- £14.75 an hour
- Night shift
- Remote
- English
- Communication skills
- Work from home
Quick apply
Network Engineer
Viridien —Haywards Heath
- Full-time
- Computer Science
- No degree
- Scripting
- Annual leave
Senior Business Operations Manager
Unity Technologies Canada Company —Brighton
- £109,800 - £168,500 a year
- English
- AI
- Analytics
- Annual leave
- Employee assistance programme
1d
Business Process Expert - End to End Process Lead
Atlas Copco Group —Burgess Hill
- Hybrid work
- Databases
- Analysis skills
- Continuous improvement
4d
HPC Services Team Leader
Viridien —Haywards Heath
- Full-time
- DevOps
- Mentoring
- Scripting
- Annual leave
Manager, International Learning & Transformation
American Express —Brighton
- Full-time
- Project management
- Financial services
- Training & development
- Life insurance
6d
Assistant Manager
Starbucks —Havant
- Weekend availability
- Hospitality
- Sales
- Training & development
- Store discount
- Employee assistance programme
Strategic Sales & Business Development Manager
American Express —Brighton
- Full-time
- Presentation skills
- Communication skills
- Life insurance
3d
Manager - Partner Solutions Consulting
American Express —Brighton
- Full-time
- Business development
- Analysis skills
- Presentation skills
- Life insurance
7d

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Assembler II
Advanced Energy Industries, Inc. —Littlehampton
Considers the impact of quality on the customers when making decisions. Demonstrates the ability to be cross trained on multiple product platforms.

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Data Centre Customer Service Executive

Kingspan Water and Energy -
Havant

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
10 days ago

Qualifications

French
Power BI
Data centre experience
Report writing
Incident management
Stakeholder collaboration
PCI
Client engagement
Stakeholder liaison
Incident queue management
Ticket management
Microsoft Office Suite
Customer relationship management
Ticket management systems
Organisational skills
Relationship management
ISO 27001
Customer support
Customer interaction
Microsoft Project
Sales and customer service experience
Communication skills
German

Full job description

Kingspan Light, Air + Water is committed to driving innovation and sustainability across the data centre sector. As we expand our presence in this fast-growing market, we are seeking a Data Center Customer Service Executive to become a key member of our team.

This is an exciting opportunity for a customer-focused professional who enjoys building relationships, solving problems and working in a fast-paced environment. You will act as the primary point of contact for customers, ensuring a high level of service while coordinating with operational, engineering and logistics teams to deliver outstanding customer experiences.

Key Responsibilities

Customer Service & Account Support

Act as the first point of contact for customer enquiries, requests, incidents and escalations.
Build and maintain strong customer relationships through professional communication and service delivery.
Manage customer requests and ensure they are resolved within agreed service levels.
Provide regular updates and communications to customers regarding incidents, requests and maintenance activities.

Incident & Service Management

Manage service tickets from creation through to resolution.
Coordinate with internal technical teams to investigate and resolve customer issues.
Escalate critical matters where necessary while maintaining effective stakeholder communication.
Ensure all customer interactions and support activities are accurately recorded.

Operational Coordination

Coordinate customer access requirements and visitor management procedures.
Support Remote Hands and Smart Hands service requests.
Assist with service provisioning, equipment deliveries, rack installations and decommissioning activities.
Support change management communications and customer notifications.

Reporting & Performance

Monitor performance against customer SLAs and contractual commitments.
Produce service reports and operational updates.
Identify trends and opportunities for continuous improvement.
Support customer review meetings and service governance activities.

Compliance & Security

Follow all data centre security procedures and access control requirements.
Support compliance with relevant standards including ISO 27001, SOC and PCI-DSS.
Maintain confidentiality of customer and business information at all times.

About You

Essential Skills & Experience

Previous experience in a customer service, service desk, customer support or customer-facing role.
Excellent verbal and written communication skills.
Strong organisational and administrative skills.
Ability to manage multiple priorities and work effectively under pressure.
Strong relationship-building and stakeholder management skills.
High attention to detail and problem-solving capability.
Proficiency in Microsoft Office applications, particularly Excel.

Desirable Skills & Experience

Experience within a data centre, IT infrastructure, telecoms or technical services environment.
Understanding of service management processes and ticketing systems.
Knowledge of data centre infrastructure including power, cooling and networking environments.
Experience using Power BI, MS Project or similar reporting tools.
German, French or Nordic language skills.
Sales or customer-facing commercial experience.

Qualifications

Degree or higher-level qualification in a technical, engineering, business or project management discipline is desirable.

Why Join Kingspan?

Opportunity to work within a rapidly growing global market.
Be part of an innovative and industry-leading organisation.
Collaborate with experienced professionals across engineering, operations and commercial teams.
Career development opportunities within a global business.
Support the delivery of sustainable solutions for critical infrastructure projects.

If you are passionate about customer service, thrive in a dynamic environment and are interested in the future of data centre infrastructure, we'd love to hear from you.

Apply today and join Kingspan Light, Air & Water as we help shape the future of data centres worldwide.

Quick apply

Refine Your Search

data center jobs in littlehampton, wsx

Data Centre Customer Service Executive

Assembler II

Technician II - Test

Senior Quality Control Engineer

Agency Technician II - NPI Test

Data Centre Design Engineer

Customer Service Representative (German-speaking)

Network Engineer

Senior Business Operations Manager

Business Process Expert - End to End Process Lead

HPC Services Team Leader

Manager, International Learning & Transformation

Assistant Manager

Strategic Sales & Business Development Manager

Manager - Partner Solutions Consulting

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