Head of it delivery Work, Jobs in Liverpool, Eng (with Salaries)

Housing Officer - Liverpool and Wirral
OnwardHomes —Liverpool
- £37,250 a year
- Call to connect
- Computer skills
- Annual leave
- Employee discount
8d
General Manager - Security
DPD Group UK —Liverpool
- £76,500 a year
- Full-time
- Management
- Free parking
Quick apply
Head of Order to Delivery
Haier Europe —Birchwood
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Communication skills
Business Performance and Improvement Officer
Your Housing Group —Warrington
- £35,000 a year
- Full-time
- Remote
- Presentation skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Quick apply
9d
Head of Application Delivery
Fletchers Solicitors —Liverpool
- Full-time
- Hybrid work
- Salesforce
- Team management
- In-person
- Work from home
- Sick pay
Quick apply
Agile Delivery Manager
Alfred H Knight Group —Liverpool
- Full-time
- DevOps
- Continuous improvement
- Employee assistance programme
Quick apply
1d
Implementation & Training Lead
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Team management
- Travel
- Mentoring
- Employee assistance programme
Quick apply
Planning Support Services Officer - Repairs
OnwardHomes —Liverpool
- £32,750 a year
- Call to connect
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
10d
Head of Education
Knowsley Borough Council —Liverpool
- £87,117 - £93,978 a year
- Hybrid work
- Leadership
- Communication skills
- School
- Flexible schedule
Head of Operational Support
Unipart —Chester
- £63,000 a year
- Full-time
- Continuous improvement
- Recruiting
- Communication skills
- Employee assistance programme
Quick apply
Head of AI Strategy
The Very Group —Liverpool
- £10,000 a year
- Full-time
- Hybrid work
- AI
- Leadership
- Employee discount
Quick apply
Head of Data - Interim Role
The Very Group —Liverpool
- Hybrid work
- Team management
- Leadership
Quick apply
5d
Supply Chain Assistant
The Very Group —Liverpool
- Full-time
- Hybrid work
- Merchandising
- Data analysis skills
- Employee discount
Quick apply
10d
Product Owner – Clio Operate
Weightmans —Liverpool
- Full-time
- Analysis skills
- Continuous improvement
- Product management
Head of IT Delivery
Matalan —Liverpool
- Full-time
- Hybrid work
- Employee discount
Quick apply
Senior Contracts Manager
Reed In Partnership —Liverpool
- £50,000 - £60,000 a year
- Full-time
- Analysis skills
- Contracts
- Annual leave
Main Grade Lecturer - I.T. and Computing
The City of Liverpool College —Liverpool
- £34,789 - £52,343 a year
- Computer Science
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
1d
Data Visualisation Lead (Power BI)
Primary Care 24 —Liverpool
- £55,891 - £62,100 a year
- Master's degree
- Training & development
- Communication skills
- Annual leave
10d
AI Solutions Delivery Lead
NewPrinces Group —Liverpool
- AI
- Annual leave
- Life insurance
Head of Land & Partnerships
Your Housing Group —Warrington
- £80,000 - £85,000 a year
- Leadership
- Annual leave
- Employee discount
Quick apply
8d

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Housing Officer - Liverpool and Wirral

OnwardHomes -
Liverpool

Apply Now

Job details

Permanent
£37,250 a year
8 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Driving Licence
GCSE
Microsoft Office Suite
Tenant engagement
Partnership building
Tenancy sustainment support
Computer skills
Customer support
Customer interaction
Social housing management

Full job description

About The Role

What you can expect from us

We offer a competitive salary of £37,250
32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
Salary Finance - access both short and long terms loans, plus provides access to a savings facility.
Opportunity to further increase annual leave with service or though the holiday purchase scheme.
Immediate entry to our Pension scheme (matched contributions up to 10%)
A great flexible working environment, with a range of family friendly policies
Simply Health cash plan with financial benefits and the option to extend to your family.
Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
Paid leave for absence including sickness, maternity, paternity, and adoption leave.
Access of up to £150 annually through the ‘Learning for life’ scheme
Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
Develop your career with support and access to training and qualifications.

About the Role

We are seeking a Neighbourhood Partnership Specialist to join our Neighbourhoods team in the Merseyside area on a permanent basis. The purpose of the role is to deliver face to face customer services and housing support in our neighbourhoods, providing support to customers, delivering social impact and tenancy management services. Ensure high-quality customer service and collaborate well with colleagues and partners and champion the Onward values to enable people and communities to be their best. Experience of tenancy management and estate management within a housing or property-related environment is highly desirable.

A valid full UK Driving License is required for this role.

Key Responsibilities

Social Impact

Identify and contribute to social impact opportunities within the Neighbourhood and across the region to deliver. Support the delivery of Neighbourhood Improvements and opportunities for customers. Develop strong connections with partners, organisations and community groups doing positive work in our communities.

Tenancy Management

Provide a comprehensive tenancy management service including letting our homes to minimise rent loss and to contribute to tenancy and neighbourhood sustainability and enforcement action where appropriate. Carry out estate inspections with partners and customers to identify improvements through the budget setting process and managing service charges effectively.

Tenancy Sustainment

Manage tenancies which may be at risk of failure by supporting the customers to be able to adhere to the term of the tenancy. Provide referrals to external and internal support pathways, work closely with statutory services and provide low level support by making use of Onward support offers.

Customer Service and Customer Voice

Focus on the delivery of high-quality customer service. Develop positive relationships with customers in line with the Onward + approach and listen, hear and act on the voice of customers.

Neighbourhood Plus

Collaborate effectively with colleagues from other teams and departments to help deliver neighbourhood initiatives linked to the Onward Difference.

Partnership Working

Contribute to excellent external partnership work to support effective service delivery. Be an ambassador for the organisation and an advocate for customers.

Professional Curiosity

Be professionally curious, including taking a proactive approach to safeguarding and vulnerabilities, making reasonable adjustments and effectively logging customer contact and contact details.

Skills and Experience

Knowledge and Awareness of related housing regulations/law.
Experience of delivering face to face customer service.
Experience of developing partnership working with support agencies, local authorities and community groups.
Engage and successfully work with complex and challenging caseloads/individuals.
Good understanding of the social, economic and political context in the neighbourhoods in which we operate.
Competent IT skills, including intermediate proficiency in Microsoft Office.
Ability to support external funding bids as and when required.
Experience of delivering on site projects and improvements.

Qualifications

Essential

Educated to a GCSE standard or equivalent qualifications/experience.

Desirable

Relevant professional qualification e.g - CIH

About Us

About Onward

Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.

At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions.

If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on [email protected] and a member of the HR Team will be in touch.

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Refine Your Search

head of it delivery jobs in liverpool, eng

Housing Officer - Liverpool and Wirral

General Manager - Security

Head of Order to Delivery

Business Performance and Improvement Officer

Head of Application Delivery

Agile Delivery Manager

Implementation & Training Lead

Planning Support Services Officer - Repairs

Head of Education

Head of Operational Support

Head of AI Strategy

Head of Data - Interim Role

Supply Chain Assistant

Product Owner – Clio Operate