Healthcare data Work, Jobs in Liverpool, Msy (with Salaries)

Team Leader (Contact Cente)
Bullen Healthcare —Liverpool
- £30,000 - £35,000 a year
- Full-time
- Management
- English
- Microsoft Office
- Free parking
- Referral programme
Quick apply
11d
Bank Medical Records Administrator
Spire Healthcare —Wirral
- £12.76 an hour
- Part-time
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
Healthcare Assistant (Nights)
PPG Health In Justice —Liverpool
- £25,557 - £29,723 a year
- Weekend availability
Laboratory Scientist – Genetics
AlphaBiolabs —Warrington
- £24,784 a year
- Microsoft Excel
- Microsoft Outlook
- Laboratory experience
- Free parking
- Employee assistance programme
QA Officer
Reacta Healthcare —Deeside
- £30,000 - £35,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Senior Customer Voice Officer
Cobalt Housing —Liverpool
- £42,723.20 a year
- Full-time
- Preschool
- Communication skills
- Gym membership
- Sick pay
Quick apply
Programme Coordinator, Employability
Liverpool Football Club —Anfield
- Full-time
- Microsoft Powerpoint
- Presentation skills
- Mentoring
- Employee assistance programme
- Employee discount
Cablemaker
Prysmian Group —Wrexham
- Full-time
- IT
- Communication skills
- Employee discount
- Sick pay
Receptionist
Anfield Group Practice —Liverpool
- £12.71 an hour
- Full-time
- Accounting
- Organisational skills
- Front desk
Quick apply
Data Transformation Lead
USS —Liverpool
- Hybrid work
- ERP systems
- SQL
- Analysis skills
- Annual leave
Mobile Health & Performance Specialist (Driving Role)
Myometrix Ltd (Telomyx) —Frodsham
- £30,000 a year
- Weekend availability
- First Aid Certification
- IT
- In-person
- Free parking
- Annual leave
Quick apply
SSD Assistant
Spire Healthcare —Liverpool
- Full-time
- Annual leave
2d
Customer Service Advisor (FTC up to 12 Months)
CMA CGM —Liverpool
- Temporary
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
6d
Speech and Language Therapy Assistant (Fixed Term 9 Months)
Elysium Healthcare —Warrington
- £26,461.50 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
ICC Call Handler - Middlebrook, Bolton
North West Ambulance Service NHS Trust —Bolton
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
6d
Trainee Laboratory Technician
Pennington Choices Ltd —Warrington
- £26,227.50 a year
- Full-time
- IT
- Health & wellbeing programme
- Annual leave
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
IT Helpdesk Coordinator
The Config Team —Liverpool
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
- Life insurance
Quick apply
13d
Toxicology Reporting Scientist
AlphaBiolabs —Warrington
- Hybrid work
- Laboratory experience
- Presentation skills
- Mentoring
- Free parking
- Employee assistance programme
Documentation Controller and Training Coordinator
Elanco —Speke
- Full-time
- Customer service
- Microsoft Office
- Continuous improvement

I want to receive the latest job alerts for healthcare data in liverpool, msy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Team Leader (Contact Cente)

Bullen Healthcare -
Liverpool

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
11 days ago

Benefits

Free parking
Casual dress
On-site gym
Company pension
Company events
Transport links
Referral programme
On-site parking

Qualifications

Management
English
Microsoft Office
Supervising experience
Leadership

Full job description

What’s the Role All About?

This isn’t cold calling. This is purposeful, patient-focused communication.

As a Team Leader, you’ll be leading and coaching our teams to deliver the exceptional services our patients expect. This role is fundamental in ensuring that operations KPI's and service levels are consistently met through effective performance management, a focus on quality assurance, process optimisation and people development. You’ll need to be driven by targets, but more importantly, driven by the desire to make a real difference to someone's day, and someone’s life.

What You'll Be Doing

Team leadership & coaching

Set and measure daily, weekly and monthly targets and performance goals
Hold regular 1:1's with your team, briefing and coaching them to drive performance
Create and embed a culture of accountability, high performance and continuous improvement
Drive engagement and commitment withing the team.

Performance Management

Monitor real-time and historical performance metrics (e.g., AHT, FCR, adherence, quality scores).
Identify trends and implement corrective actions to improve service levels.
Conduct quality assessments and lead performance improvement plans where required.
Work within regulatory and GDPR data protection requirements

Patient Experience

Ensure advisors consistently deliver empathetic, accurate, and efficient service.
Handle complex or escalated patient queries and complaints professionally.
Champion patient feedback initiatives and implement service enhancements.

Operational Support

Collaborate with contact centre internal teams to ensure effective scheduling and resource allocation.
Liaise with training and quality teams to deliver onboarding, refresher training, and quality assurance.
Maintain up-to-date knowledge of products, services, systems, and compliance requirements.

Stakeholder Engagement

Work proactively with cross-functional teams (IT, HR, QA, etc.) to support team performance and business objectives.
Contribute to regular reporting, insights, and recommendations for senior management.

What You Bring

Essential

Proven experience in a contact centre leadership role
Excellent interpersonal skills with a resilient, can-do attitude
Strong leadership and management skills with a professional and balance approach
Great communication, adaptability, and energy in person and on the phone
Ability to manage change and competing demands in a fast paced, target driven environment
Strong confidentiality and discretion—this is personal, sensitive work
Proficiency in Microsoft Office and CRM/telephony platforms

Desirable

Healthcare or medical product experience would be beneficial but is not essential
Experience supporting branch based teams in multiple locations

What Makes This Role Different?

At Bullen, we're not just providing a service, we're creating peace of mind, better quality of life, and a reliable helping hand for someone living with a lifelong condition.

You’ll work in a fast-paced, customer driven environment, where your leadership will guide today and shape tomorrow.

What’s in It for You?

A meaningful role with direct customer impact
A unique, collaborative workplace full of people with purpose
Opportunity for learning, growth and mentorship
The chance to be part of something bigger than yourself
Salary dependent on experience

Recruitment Process

Candidates will be invited to join a screening call with our AI partner, Lily after which, successful candidates will be invited to attend a face-to-face interview at our Liverpool Head Office.

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site gym
On-site parking
Referral programme
Transport links

Application question(s):

So we can contact you quickly, what is your mobile phone number and email address?

Work Location: In person

Quick apply

Refine Your Search

healthcare data jobs in liverpool, msy

Team Leader (Contact Cente)

Bank Medical Records Administrator

Healthcare Assistant (Nights)

Laboratory Scientist – Genetics

QA Officer

Senior Customer Voice Officer

Programme Coordinator, Employability

Cablemaker

Receptionist

Data Transformation Lead

Mobile Health & Performance Specialist (Driving Role)

SSD Assistant

Customer Service Advisor (FTC up to 12 Months)

Speech and Language Therapy Assistant (Fixed Term 9 Months)

ICC Call Handler - Middlebrook, Bolton

Trainee Laboratory Technician

First Line Technical Support

IT Helpdesk Coordinator

Toxicology Reporting Scientist

Documentation Controller and Training Coordinator

I want to receive the latest job alerts for healthcare data in liverpool, msy

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected