First contact Work, Jobs in Liverpool (with Salaries)

Client Care Assistant
Medivet Group Ltd —West Derby
- Full-time
- Front desk
- Annual leave
- Employee discount
Student Services Advisor
The City of Liverpool college —Liverpool
- £25,299 - £26,812 a year
- Databases
- Front desk
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Learning Support Mentor of the Visually Impaired (Part Time, 28 hours Per Week)
Liverpool City Council —Liverpool
- £31,022 - £35,412 a year
- Part-time
- School
- Employee assistance programme
Chauffeur & Civic Attendant
Liverpool City Council —Liverpool
- £27,254 - £31,022 a year
- Part-time
- Communication skills
- Employee assistance programme
- Flexible schedule
1d
Customer Services Representative
VINCI Facilities UK —Liverpool
- Part-time
- Computer skills
- Communication skills
11h
Driver (Part Time, 24.5 Hours Per Week)
Liverpool City Council —Old Swan
- £27,254 - £31,022 a year
- Part-time
- Driving
- Employee assistance programme
14d
Electoral & Democratic Services Assistant
Wirral Council —Wirral
- £27,709 - £29,071 a year
- Temporary
- Hybrid work
- Organisational skills
- IT
- School
- Annual leave
- Employee discount
9d
Administrator (12 Month Fixed Term Contract)
PPG Health In Justice —Liverpool
- £25,821 - £28,574 a year
- Administrative experience
- Annual leave
- Employee discount
2d
Homeless Advice and Prevention Officer
Wirral Council —Wirral
- £37,563 - £40,444 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
2d
Receptionist
Bond Turner —Liverpool
- Up to £23,135 a year
- Full-time
- CRM software
- Accounting
- Organisational skills
Quick apply
Youth and Community Worker Professional
Liverpool City Council —Liverpool
- £35,412 - £39,862 a year
- Part-time
- Employee assistance programme
2d
Childline Practitioner (Twilight)
NSPCC —Liverpool
- Part-time
- Hybrid work
- Experience working with children
Customer Service Representative
MSite —Liverpool
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Resident Advisor - Fixed-Term Contract
Fresh Student Living —Liverpool
- £10,141.30 a year
- Temporary
- Front desk
- Time management
- Life insurance
Quick apply
9d
Guest Service Assistant
Heeton UK & Europe —Liverpool
- Part-time
- Serving
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
2d
Room Attendant - Casual
Radisson Blu Liverpool —Liverpool
- £12.21 an hour
- Bar
- Hotel
- Cleaning
- Employee assistance programme
- Employee discount
Quick apply
Team Leader
HM Courts & Tribunal Service —Liverpool
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
2d
Help-Desk support analyst (1st line)
Roman Catholic Archdiocese of Liverpool —Liverpool
- £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Placements Officer
Liverpool City Council —Liverpool
- £31,022 - £35,412 a year
- Employee assistance programme
3d
Night Auditor
Hilton —Liverpool
- £13.49 an hour
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave

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Client Care Assistant

Medivet Group Ltd -
West Derby

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Triage
Patient appointment coordination
Numeracy
Appointment booking and call handling
Front desk
Veterinary appointment scheduling

Full job description

As a Client Care Assistant (CCA) you will be the first point of contact for client phone calls and visits and will be responsible for delivering exceptional care, always there to clients, patients, and colleagues.

40hrs per week

1 in 4 full weekends

1 bank holiday per year

Health and wellbeing

Health Cash Plan from day one
24/7 counselling and wellbeing support
Life Assurance 3 x salary

Annual leave

5 weeks’ annual leave plus Bank Holidays, rising with length of service
Extra ‘Day for You’, a paid day off just for you

Additional support

Cycle to Work
Season Ticket loans
Discounts on Medivet products and services

About you

You’re skilled at providing exceptional client facing care, with excellent reception skills. You’ll have good numeracy skills, with experience of using online appointment booking systems. You’re a team player who wants to make a real difference in a practice that values and supports you.

We welcome applications from candidates who are able to prioritise, can remain calm under pressure and who are flexible and willing to learn. Previous veterinary receptionist experience is desirable.

What you’ll be doing

Typically, in this role, you’ll:

Carry out reception duties, greeting clients on arrival, and updating records
Triage the impact of emergency appointments, contacting clients and rearranging as needed
Manage the practice diary to ensure appointment availability is optimised to team skillset
Answer client phone calls and manage messages
Ensure appointment slots are available for clients to book online
Process any repeat prescription order requests
Work collaboratively within a supportive team

Apply Now

Refine Your Search

first contact jobs in liverpool

Client Care Assistant

Student Services Advisor

Learning Support Mentor of the Visually Impaired (Part Time, 28 hours Per Week)

Chauffeur & Civic Attendant

Customer Services Representative

Driver (Part Time, 24.5 Hours Per Week)

Electoral & Democratic Services Assistant

Administrator (12 Month Fixed Term Contract)

Homeless Advice and Prevention Officer

Receptionist

Youth and Community Worker Professional

Childline Practitioner (Twilight)

Customer Service Representative

Resident Advisor - Fixed-Term Contract

Guest Service Assistant

Room Attendant - Casual

Team Leader

Help-Desk support analyst (1st line)

Placements Officer

Night Auditor

I want to receive the latest job alerts for first contact in liverpool

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