Planning/ scheduling Work, Jobs in Liverpool (with Salaries)

Customer Service & Service Planning Coordinator
BeSure Group —Liverpool
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
Quick apply
1d
Customer Service & Scheduling Coordinator
R2U Accident Repair Centre —Bootle
- £26,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Work from home
Quick apply
2d
Diary Manager Corporate Services
HM Prison & Probation Service —Birkenhead
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
10d
Scheduling Coordinator
Last Mile Group —Warrington
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Planning/ Scheduling Coordinator
Conexus Recovery —Bolton
- £26,686 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
1d
Business Admin Lead
Positive Futures —Liverpool
- £30,000 - £35,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
8d
Administrator
Hoxton Wealth —Liverpool
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
Supply Planner
pladis —Aintree
- Full-time
- Sales
- Analysis skills
- IT
- Employee assistance programme
- Employee discount
Job Scheduler | Planner
Healthcare Matters —Llay ED
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Continuous improvement
- Free parking
- Employee discount
Quick apply
1d
Planner/Scheduler
Bid Group ltd —Bolton
- From £12.75 an hour
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Project Coordinator
Pennington Choices Ltd —Warrington
- £24,570 - £32,340 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Hospital Bookings Administration Assistant
Pall Mall Medical —Newton-le-Willows
- £25,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Service and Operations Coordinator
Canning Generator Solutions —Widnes
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Free parking
Quick apply
Resource Planner
DHL —Widnes
- £31,573.62 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Office
- Administrative experience
10d
Service Scheduler
Krones UK Ltd. —Bolton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Planning Lead
Dalkia Engineering —Bolton
- £76,000 a year
- Full-time
- Analysis skills
- Contracts
- Leadership
Job Title: Production Scheduler & Transport Planner
John Chorley Steel Service centre —Warrington
- Full-time
- Microsoft Excel
- ERP systems
- In-person
- Annual leave
Quick apply
Transport Administrator
Flannery Plant Hire —Warrington
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
8d
Advisor-Quality Control
Elanco —Speke
- Full-time
- Laboratory experience
- Bachelor's degree
- Continuous improvement
Regional Service Supervisor
Atlas Copco Group —Skelmersdale
- Hybrid work
- Customer service
- Organisational skills
- In-person

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Customer Service & Service Planning Coordinator

BeSure Group
Liverpool

Quick apply

Job details

Full-time
£24,420 - £30,000 a year
1 day ago

Benefits

Company pension

Qualifications

Microsoft Word
Customer service
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

About BeSure Group

BeSure Group is one of the UK’s leading heating and home services companies, supporting thousands of customers nationwide. We pride ourselves on delivering exceptional customer service, high-quality workmanship and a fast, reliable response. As we continue to grow, we’re looking for an organised, customer-focused individual to join our operations team.

The Role

As our Customer Service & Service Planning Coordinator, you’ll be responsible for managing incoming customer enquiries, coordinating engineer schedules, resolving customer issues and ensuring our nationwide service plan customers receive an outstanding experience.

This is a fast-paced role requiring excellent communication, organisation and problem-solving skills.

Key Responsibilities

* Answer incoming customer calls, emails and online enquiries.
* Schedule and coordinate engineer appointments across the UK.
* Manage emergency breakdowns and prioritise urgent jobs.
* Liaise with engineers throughout the day to ensure appointments run smoothly.
* Keep customers updated on appointment times and job progress.
* Handle customer complaints professionally, working towards a positive resolution.
* Monitor engineer attendance, job completion and service levels.
* Ensure all customer records are updated accurately within company systems.
* Work closely with the Service Manager and Operations Team to improve efficiency.
* Support the administration of BeSure’s nationwide service plan customers.
* Follow up outstanding jobs and ensure issues are resolved promptly.
* Help maintain excellent customer satisfaction and positive online reviews.
* Ensure company procedures and service standards are followed at all times.

Skills & Experience

* Previous customer service experience.
* Experience in scheduling or planning engineers is desirable.
* Excellent telephone manner.
* Strong organisational and time management skills.
* Ability to remain calm under pressure.
* Confident using computer systems and Microsoft Office.
* Excellent communication skills.
* Ability to prioritise multiple tasks in a busy environment.
* A positive attitude with a strong focus on customer satisfaction.

What We’re Looking For

We’re looking for someone who genuinely enjoys helping people, can think on their feet and takes pride in delivering excellent service. You’ll be proactive, organised and confident communicating with both customers and engineers.

What We Offer

* Competitive salary.
* Company pension.
* Full training and ongoing support.
* Career progression opportunities within a growing national business.
* Friendly and supportive working environment.
* Modern office facilities.
* Staff incentives and recognition programmes.

If you’re passionate about customer service, enjoy solving problems and thrive in a fast-paced environment, we’d love to hear from you.

Pay: £24,420.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

planning/ scheduling jobs in liverpool

Customer Service & Service Planning Coordinator

Customer Service & Scheduling Coordinator

Diary Manager Corporate Services

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Administrator

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Job Title: Production Scheduler & Transport Planner

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I want to receive the latest job alerts for planning/ scheduling in liverpool

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