Service desk analyst Work, Jobs in Liverpool L2 (with Salaries)

Help-Desk support analyst (1st line)
Roman Catholic Archdiocese of Liverpool —Liverpool
- £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
14d
Service Desk Analyst
Weightmans —Liverpool
- £26,228 a year
- Full-time
- Maintenance
- Communication skills
5d
IT Service Desk Analyst
EMR Group —Warrington
- Full-time
- Computer networking
- Annual leave
Quick apply
13d
IT Service Desk Analyst
EMR UK —Warrington
- Seasonal
- Computer networking
- Annual leave
13d
Associate SAP Analyst
NewPrinces Group —Liverpool
- Microsoft Word
- IT
- Annual leave
- Life insurance
5d
Windows Support Engineer - 3rd Line
NewPrinces Group —Liverpool
- Azure
- Customer service
- Analysis skills
- Annual leave
- Work from home

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Help-Desk support analyst (1st line)
Roman Catholic Archdiocese of Liverpool —Liverpool
Strong communication skills and be comfortable dealing with people at all levels. 3 day closedown over Christmas period. Problem solving and diagnostic skills.
£27,000 a year
Quick apply
14d
Service Desk Analyst
Weightmans —Liverpool
The role demands a hands-on technical analyst who can deliver exceptional colleague IT experiences day to day, as well as maintenance and enhancement of IT…
£26,228 a year
5d

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Help-Desk support analyst (1st line)

Roman Catholic Archdiocese of Liverpool
Liverpool

Quick apply

Job details

Full-time
£27,000 a year
14 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Canteen
Discounted gym membership
Employee assistance programme
On-site parking

Qualifications

Technical troubleshooting
Ticket management
Computer hardware
Ticket management systems
Technical support incident logging
Organisational skills
IT incident logging
Communication skills
Time management
Help desk

Full job description

About the Role

An exciting opportunity is available for a Help-Desk support analyst within our IT Department, providing 1 line technical support to users across the archdiocese on hardware, software and network issues.

The successful candidate will be responsible for logging, tracking and updating support tickets using the service desk system. The ideal candidate will have experience working within a service desk, IT support or helpdesk environment.

To thrive in this role, you should be able to demonstrate the following:

Strong communication skills and be comfortable dealing with people at all levels
Strong organisational and time management skills
The ability to prioritise workloads and manage multiple tasks
Problem solving and diagnostic skills

Within this role you will be expected to

Be the first line of contact for users with IT problems
Deliver basic training to employees
Troubleshoot hardware, software and peripheral issues

Terms and Conditions

Salary £27,000 pa

Location Saint Margaret Clitherow Centre, Croxteth Drive, Liverpool, L17 1AA.

Working Hours Full time, Contracted 35 hours Monday to Friday.

Annual leave 38 days inclusive of two gifted days and eight bank/public holidays. 3 day closedown over Christmas period.

Pension Employees will be enrolled into the People’s Pension Scheme.

Other benefits There are a range of other benefits including a pension salary sacrifice scheme, subsidised Lifestyles gym membership, life assurance scheme, cycle to work scheme, enhanced parental leave pay and 24/7 Employee Assistance Programme.

How to Apply

Visit the careers page on our website http://www.liverpoolcatholic.org.uk/careers to apply online.

The closing date for applications is midnight on the 21 August 2026 - please see our careers page as above.

Pay: £27,000.00 per year

Benefits:

Canteen
Cycle to work scheme
Free parking
On-site parking

Work Location: In person

Quick apply

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service desk analyst jobs in liverpool l2

Help-Desk support analyst (1st line)

Service Desk Analyst

IT Service Desk Analyst

IT Service Desk Analyst

Associate SAP Analyst

Windows Support Engineer - 3rd Line

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