Airport Work, Jobs in London, Eng (with Salaries)

AIRPORT DUTY OFFICER - LONDON
Gulf Air —London
Airport Staff
St Giles International —London
- £12.71 an hour
- Annual leave
Airport Supervisor
St Giles International —London
- £15.09 an hour
- 10 hour shift
- Annual leave
Customer Service / Porter - Heathrow Airport
United Avia Services Ltd —London Heathrow Airport
- £12.71 an hour
- Part-time
- Customer service
- Cleaning
- In-person
Quick apply
6d
Airport Operations Administrator
DiamondAir International Ltd —London
- £32,864 a year
- Full-time
- Hybrid work
- Salesforce
- Administrative experience
- Travel
- Free parking
- Employee discount
Quick apply
6d
Customer Service Host - T2
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Customer Service Host
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Ground Operations Agent (9-month Fixed Term Contract)
British Airways —London
- 8 hour shift
- English
- Continuous improvement
1d
Sales Advisor - Relay - Heathrow Airport (PT)
Lagardère Travel Retail (UK & IRE) —London
- £14.80 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
Quick apply
14d
GUCCI Client Advisor - Full-Time (Heathrow Airport, Terminal 5)
Gucci —London
- Weekend availability
- English
Lead Agent
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Customer service
- Mentoring
Ramp Agent
Dnata UK —Gatwick Airport
- Full-time
- Customer service
- English
- Communication skills
5d
Customer Service Host - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Full-time
- Front desk
Ramp/Baggage Agent
Cobalt Ground Solutions —Heathrow
- £32,000 a year
- Overtime
- English
- Analysis skills
- Organisational skills
- Free parking
Quick apply
Global Operations Flight Dispatcher
British Airways —London
- Full-time
- Analysis skills
- Communication skills
13d
GUCCI Client Advisor - London Heathrow Terminal 3
Gucci —London
- Weekend availability
- English
Sales Associate (Part Time - 32 Hours) - Stansted Airport
Hugo Boss —London
- Part-time
- CRM software
- Communication skills
7d
Full-time Sales Associate - Heathrow Airport
Christian Dior Couture —Heathrow
- Full-time
- Bilingual
- Communication skills
2d
Warehouse Worker
Mixed Freight Services Limited —London
- £13.50 - £14.50 an hour
- Full-time
- Computer literacy
- English
- Forklift
- Annual leave
Quick apply
Lead Agent - T3
ABM —London Heathrow Airport
- £15.44 an hour
- Customer service
- Mentoring

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AIRPORT DUTY OFFICER - LONDON

Gulf Air -
London

Apply Now

Job details

Qualifications

Aviation passenger services
Add-on sales

Full job description

Main Objectives

To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe & secure working procedures.

Main Duties
1. Oversee all customer handling areas Viz. Check-in, Departure Gate, Transit & Arrival. Ensure all functions are accurately and promptly carried out by company staff as well as Handling Agent Staff to the highest degree of standard.

2. Assign pre-flight duties to all staff and conduct de-briefing to discuss the discrepancies.

3. Direct Check-in staff in handling passengers for any irregularities, invalid documents etc.

4. Direct Check-in staff in dealing excess baggage charges. Make decisions regarding charging and waiving of charges.

5. In case of Denied Boarding, guide check-in staff and deal passengers. Ensure updating SSCI for downgrading or offloading customers.

6. Establish and maintain good working relationships with customs, immigration, security, police, medical, cargo, ground transport, catering, duty free, courier companies, tour operators and other airline staff.

7. Ensure that Company Policy and local policies for handling delayed services are followed and that delayed passengers are given all assistance during such delays.

8. Ensure that the handling agents output is according to company standards and in accordance with the agreed contract.

9. Ensure strict adherence of company safety and security standards.

10. Ensure Company Regulations are being followed with regard to lost/found/damaged baggage and that the time factor in this connection is not exceeded.

11. Ensure that staff on shift, wear company uniform to the required standard.

12. Ensure that adequate stock level of all stationery and supervises distribution there of.

13. Ensure quality service to V.I.Ps, unaccompanied children etc. in areas of arrival, departure and during transits. Coordinate with Lounge staff.

14. Communicate with Duty Manager / Airport Manager to upgrade A/C equipment if necessary in terms of over sales etc…

15. Liaise with Airport Support Unit/WWCC for VCRS (Virtual Coupon Records) updates in case of misconnections involving rerouting.

16. Monitor catering figures and update catering unit well ahead to prevent wastage.

17. Carry out any other tasks or duties as assigned by Airport Manager.

18. Encourage GHA (Ground Handling Agent) staff to sell more ancillaries and generate revenue.

19. Brief the DMs/APM (Airport Duty Manager/Airport Manager) regarding shortfall of the GHAs on daily basis.

20. Monitor the ramp activities.

21. Review the GSRs (Ground Safety Reports) and discuss with APM for appropriate action.

Experience
Minimum 5 years of relevant experience.

Qualifications

Ordinary National Diploma or equivalent.

Apply Now

Refine Your Search

airport jobs in london, eng

AIRPORT DUTY OFFICER - LONDON

Airport Staff

Airport Supervisor

Customer Service / Porter - Heathrow Airport

Airport Operations Administrator

Customer Service Host - T2

Customer Service Host

Ground Operations Agent (9-month Fixed Term Contract)

Sales Advisor - Relay - Heathrow Airport (PT)

GUCCI Client Advisor - Full-Time (Heathrow Airport, Terminal 5)

Lead Agent

Ramp Agent

Customer Service Host - T3

Ramp/Baggage Agent

Global Operations Flight Dispatcher

GUCCI Client Advisor - London Heathrow Terminal 3

Sales Associate (Part Time - 32 Hours) - Stansted Airport

Full-time Sales Associate - Heathrow Airport

Warehouse Worker

Lead Agent - T3

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