Housing and support assistant Work, Jobs in London (with Salaries)

Receptionist
Queen Victoria Seamens Rest —London
- From £13 an hour
- Temporary
- Microsoft Office
- Hotel
- Administrative experience
Quick apply
1d
Project Worker
Sanctuary Supported Living —London
- £15.26 an hour
- Full-time
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Housing Access Assistant
Civic Recruitment Limited —Enfield
- £22.01 an hour
- Full-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
10d
Housing and Support Assistant
YMCA St Pauls Group —London
- £26,660.03 a year
- Front desk
- School
12d
Accounts Assistant
Pinnacle Group —London
- £18 an hour
- Temporary
- Organisational skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Housing Assistant (Extra Care)
The Guinness Partnership —Ruislip
- £30,724 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
9d
Assessment Assistant - Crisis Support and Resilience Team
Enfield Council —Enfield
- £32,535 - £34,998 a year
- Call to connect
- Annual leave
- Employee assistance programme
Bank Support Assistant
Sanctuary Supported Living —London
- £14.47 an hour
- Experience working with individuals with disabilities
- Computer literacy
- Computer skills
Quick apply
8d
Sheltered Housing Assistant - Lambeth
L&Q —London
- From £28,275 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
7d
Housing Support Assistant
Sanctuary Supported Living —Basildon
- £14.57 an hour
- Full-time
- Data analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
9d
Assistant Head of Accommodation
Jigsaw Conferences Ltd —London
- £37,000 a year
- Full-time
- Remote
- Management
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
17h
Program Assistant - London
Verto Education —London
- Temporary
- English
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Bank Worker
The Abbeyfield Society —London
- £14.07 an hour
- Night shift
- Remote
- Care plans
- Free parking
Quick apply
Museum Visitor Experience Assistant x2
Watford Borough Council —Watford
- £30,585 - £32,582 a year
- Part-time
4d
Housing and Support Assistant (Nights)
YMCA St Pauls Group —Hanwell
- £27,993.03 a year
- Night shift
- Front desk
- School
14h
Bank Maintenance Assistant
Sanctuary Supported Living —London
- £14.75 an hour
- Customer service
- Computer literacy
- Computer skills
Quick apply
Assistant Manager/ Deputy Manager- Hostel Operations
LHA London Ltd —London
- £29,650 - £31,824 a year
- Weekend availability
- Team management
- In-person
- Training & development
- Employee assistance programme
- Gym membership
Quick apply
9d
Care Assistant
Sanctuary Care —London
- £13.80 an hour
- No experience needed
- Annual leave
- Employee assistance programme
Quick apply
Lifestyle and Wellbeing Coordinator
Sanctuary Care —London
- £13.80 an hour
- Nursing home
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Supported Living Housing Assistant
Retail Trust —London
- £16,161.60 a year
- Part-time
- In-person
Quick apply
2d

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Receptionist

Queen Victoria Seamens Rest
London

Quick apply

Job details

Temporary | Permanent | Part-time | Temp to perm | Full-time | Part-time upon request | Fixed term contract | Zero hours contract
From £13 an hour
1 day ago

Qualifications

GCSE
Administrative support experience
Processing cash transactions
First aid
Filing
Internal department liaison
Microsoft Office Suite
Microsoft Office
Administrative experience
Organisational skills
Front desk
Cross-functional collaboration
A Level
Cross-functional communication

Full job description

JOB DESCRIPTION

Job Title Receptionist

Please note: Various casual positions are also available, such as; General Assistant- Catering, Welfare & Housing Assistant, Housekeeping- Porter, General Assistant- housekeeping- if interested, please apply and specify on your application what position you're applying for. You are encouraged to visit our website's 'Current Opportunities page' https://www.qvsr.org.uk/about-us/current-opportunities/ and apply to the position of interest listed.

Location QVSR – London

Report to: Welfare & Housing Manager

Position Type: Casual/ Fixed-Term Maternity Cover

Hours of Work: Varied/ on rota basis

Start Date: ASAP

Role Overview

The Receptionist will be a highly organised individual with strong interpersonal and administrative skills representing QVSR as the first point of contact for service users, visitors, and staff. The post-holder will support the team manager in providing logistical support to the welfare department and cross-functionally as needed.

Key Duties & Responsibilities

Take full ownership of the reception and all associated areas such as the front of the building, reception lobby and main hallway, making sure that they are always kept in the best possible order, liaising with housekeeping, maintenance and other departments as deemed necessary.
Ensure that the reception area is always manned, tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Greet and welcome all visitors/contractors and ensure proper recording and issuing of passes.
Promote QVSR by creating positive first impression and ensure QVSR grooming standard to project a professional image.
Ensure that the service levels are maintained to the highest degree and attention is paid to residents to ensure that they receive the desired level of service.
Monitor who accesses the building and to be aware of people’s movements within the reception area at all times.
Ensure that all internal and external calls are handled in timely and professional manner.
Ensure that professional telephone techniques and etiquette are used at all times, taking messages when appropriate.
Possess full knowledge of QVSR facilities and services. Also, to be familiar with QVSR daily and monthly activities and make sure that local area information is made available for residents and visitors.
Ensure proper handover at the start and end of each shift and ensure all the required information is explained and passed on.
Ensure proper handling of QVSR deliveries in timely and efficient manner.
Operate and monitor QVSR post/mail procedure for both residents and the business.
Ensure proper cash handling procedures are carried out, including service charge payment, cash/token float and that any discrepancies are recorded and investigated.
Operate and monitor the system in place for the hire/use of all QVSR facilities, equipment and accessories and ensure residents’ feedback is recorded and reported for continuous improvement.
Accurately process residents’ service charge payment by using resident accounting system.
Attend to all requests from residents, visitors and staff as needed and ensure proper handover and follow up.
Report and monitor all housekeeping and maintenance issues, making sure that the complete and accurate information is entered on Helpdesk.
Update QVSR Lost & Found and log sheet to ensure correct procedure is always followed.
Take responsibility for all reception folders and files (admin) and ensure they are kept tidy and in good condition, replacing/updating as required.
Provide administrative assistance to other departments as required; e.g. placing signs, invoice recording, completion of weekly and monthly sales monitors, printing sandwich labels, posters, log forms etc.
Be aware of QVSR functions and meetings and provide any administrative assistance as required.
Provide a welcoming and professional reception to organizers and attendees of external meetings/functions being held at QVSR.
Monitor QVSR vehicles and parking spaces and ensure all visitors’ parking requests are arranged.
Provide feedback from residents on the quality of the reception service to the Reception Team Leader/Front of House Manager.

Other Duties

Attend reception communication meetings including monthly meetings and to take any departmental project or initiatives.
Take responsibility for own learning and attend internal and external training in consultation with the line manager.
All employees are expected to comply with General Data Protection Regulation (GDPR) and the Health and Safety at Work Act and to take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions.

Competencies

At least 2 years’ experience in a Receptionist / Administrator role in a serviced apartment, hotel or corporate environment
Excellent oral and written communications skills
Educated to GCSE / A Level standard or equivalent
Professional attitude and appearance
Excellent organisational skills and working knowledge of Microsoft Office Suite
Knowledge of First Aid and Health & Safety

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Pay: From £13.00 per hour

Work Location: In person

Quick apply

Refine Your Search

housing and support assistant jobs in london

Receptionist

Project Worker

Housing Access Assistant

Housing and Support Assistant

Accounts Assistant

Housing Assistant (Extra Care)

Assessment Assistant - Crisis Support and Resilience Team

Bank Support Assistant

Sheltered Housing Assistant - Lambeth

Housing Support Assistant

Assistant Head of Accommodation

Program Assistant - London

Bank Worker

Museum Visitor Experience Assistant x2

Housing and Support Assistant (Nights)

Bank Maintenance Assistant

Assistant Manager/ Deputy Manager- Hostel Operations

Care Assistant

Lifestyle and Wellbeing Coordinator

Supported Living Housing Assistant

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