Supervisor Work, Jobs in London Sw3 (with Salaries)

Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
Crew Accommodations Supervisor
Corpay —Hounslow
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Supervisor/Assistant Manager
Blink Brow Bar —London
- Weekend availability
- Management
- Supervising experience
- Team management
- Store discount
- Employee discount
Quick apply
12d
Retail Supervisor
Nisbets —London
- £32,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Annual leave
- Employee discount
ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD
INDITEX —London
- Weekend availability
- Supervising experience
- Leadership
- Time management
Quick apply
Logistics Supervisor
Hayley Group —Brentford
- 8 hour shift
- Organisational skills
- IT
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Supervisor
Serco Group —London
- £44,000 - £47,000 a year
- Weekend availability
- Hybrid work
- Management
- Supervising experience
- Team management
- Employee assistance programme
Warehouse Nights Supervisor
Savona Foodservice —Barking
- From £35,880 a year
- Full-time
- Hospitality
- Team management
- Warehouse experience
- Free parking
- Life insurance
Quick apply
Store Supervisor
CeX —Richmond
- £28,250 a year
- Full-time
- Management
- Supervising experience
- Team management
- Employee discount
- Sick pay
Quick apply
Security Supervisor, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee assistance programme
- Sick pay
Supervisor - Relay - Heathrow Airport
Lagardère Travel Retail (UK & IRE) —London
- £16.80 an hour
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
3h
Front of House Supervisor - London
Emcor —London
- £34,250 a year
- Full-time
- Customer service
- Computer literacy
- Supervising experience
- Employee assistance programme
- Referral programme
Quick apply
Assistant Flower Store Manager - Retail Operations
Neill Strain Floral Couture —Knightsbridge
- Full-time
- Management
- Customer service
- English
- Store discount
- Health & wellbeing programme
Quick apply
7d
Reception & Meetings Team Leader
Rapport —London
- £39,000 a year
- Full-time
- Front desk
- Leadership
- Communication skills
- Employee assistance programme
Airport Services Duty Supervisor - London Heathrow
Qatar Airways —London
- Computer literacy
- English
- Bachelor's degree
13d
Restaurant Supervisor
At Sloane —Chelsea
- £43,000 - £45,000 a year
- Weekend availability
- Serving
- Hospitality
- Hotel
- Annual leave
- Referral programme
Finance Supervisor - London Marriott Hotel Regents Park
Marriott International, Inc —London
- £17.13 an hour
- Full-time
- Bar
- Microsoft Office
- Hotel
8d
Supervisor
Soraya Restaurant —London
- £43,745 - £46,245 a year
- Full-time
- Bar
- Culinary experience
- IT
- Employee assistance programme
- Employee discount
Quick apply
Site Supervisor - Borough
Bayleaf Facilities Management Ltd —London
- £16.50 an hour
- Part-time
- Spanish
- Maintenance
- English
- Referral programme
Quick apply
13d
Front Office Supervisor
Royal Lancaster London —London
- £28,909.55 - £32,000.00 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply

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Customer Success Supervisor

Wholegood -
London

Quick apply

Job details

Full-time
£27,000 - £35,000 a year

Qualifications

CRM software
Management
Customer service
Logistics
Analysis skills
Supervising experience
Organisational skills
Customer support
HubSpot
Account management
Leadership
Communication skills

Full job description

Overview

We are seeking a dynamic and experienced Customer Success Supervisor to lead and support our Customer Success team. The successful candidate will play a key role in ensuring exceptional customer satisfaction, overseeing daily customer service operations, and driving continuous improvement across customer support processes.

This role requires a proactive and organised individual with strong leadership, communication, and analytical skills. The Customer Success Supervisor will work closely with Sales, Purchasing, Operations, and Logistics teams to ensure a seamless customer experience while supporting business growth and operational excellence.

Responsibilities

Lead, motivate, and supervise the Customer Success team to deliver outstanding service standards.
Assist in the training, development, and performance management of new and existing team members.
Manage customer enquiries, escalations, complaints, and supplier queries, ensuring timely and effective resolution.
Monitor customer satisfaction levels and implement initiatives to enhance customer retention and service quality.
Analyse customer feedback, sales trends, and operational data to identify opportunities for improvement.
Prepare sales, credit, and performance reports by collecting and analysing relevant information.
Coordinate with Sales, Purchasing, Operations, Logistics, and other departments to ensure the smooth delivery of products and services.
Build and maintain strong customer relationships in partnership with the Commercial Director and Sales team.
Manage customer orders accurately through internal systems, ensuring all orders are processed and allocated efficiently.
Process and monitor credit claims, credit notes, sample deliveries, and collections, escalating issues where necessary.
Ensure all customer and supplier complaints are logged and managed appropriately.
Monitor team performance and key performance indicators (KPIs), providing regular feedback and coaching to support professional development.
Attend management meetings on behalf of the Customer Success Manager when required.
Support sales growth through upselling opportunities and proactive customer engagement.
Maintain accurate records and documentation, including proof of deliveries and audit-related information.
Foster a collaborative team environment that promotes accountability, innovation, and continuous learning.
Work alternate weekends as part of a rotational schedule with the rest of the team, to ensure customer support coverage over weekends.

Experience

Proven supervisory experience within a Customer Service, Customer Success, Account Management, or Client Support environment.
Strong leadership and people management skills with the ability to motivate and develop high-performing teams.
Excellent communication skills, both written and verbal.
Strong analytical and numerical skills with the ability to interpret data and provide actionable insights.
Experience managing customer relationships across multiple communication channels, including telephone, email, and CRM systems.
Experience using CRM and order management systems such as HubSpot, Cin7, or similar platforms is highly desirable.
Strong organisational skills with the ability to prioritise workloads and manage multiple tasks in a fast-paced environment.
Ability to work collaboratively across departments and build effective working relationships.
A proactive approach with a positive, can-do attitude and a strong commitment to delivering exceptional customer service.
Previous experience within the fresh produce, food wholesale, FMCG, or distribution sectors would be advantageous.

If you're looking for your next challenge and want to join a supportive, ambitious, and customer-focused team, we'd love to hear from you.

Apply now – we can't wait to meet you!

Pay: £27,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

supervisor jobs in london sw3

Customer Success Supervisor

Crew Accommodations Supervisor

Supervisor/Assistant Manager

Retail Supervisor

ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD

Logistics Supervisor

Supervisor

Warehouse Nights Supervisor

Store Supervisor

Security Supervisor, Pre-Opening - The St. Regis London

Supervisor - Relay - Heathrow Airport

Front of House Supervisor - London

Assistant Flower Store Manager - Retail Operations

Reception & Meetings Team Leader

Airport Services Duty Supervisor - London Heathrow

Restaurant Supervisor

Finance Supervisor - London Marriott Hotel Regents Park

Supervisor

Site Supervisor - Borough

Front Office Supervisor

I want to receive the latest job alerts for supervisor in london sw3

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