Job Title:
Motorhome Sales Specialist
About Us:
E S Hartley Motorhomes is a family-run retailer with over 60 years of experience, trusted across the UK for its exceptional customer service. We offer a wide range of new and used motorhomes across two dealerships.
Our Industry:
We are an industry that sells a luxury, not a necessity, which means that customer experience is at the heart of everything we do. Working in this sector is as enjoyable as the products we sell, thanks to the excitement our customers associate with it. It’s an incredibly rewarding industry, giving you the privilege of helping people achieve something they’ve long dreamed of owning—and seeing the joy it brings firsthand.
Our customers are knowledgeable and do their research, so they expect confidence and expertise from the people they deal with. That makes this a career where taking the time to learn and understand the product truly pays off. Demonstrate knowledge, earn trust, and you’ll quickly become a respected advisor, making a real impact in every interaction. The more you know, the more valued and successful you become—making this a highly rewarding career for anyone who embraces it.
Working Location:
Onsite mainly with occasionally travel
Working Pattern:
- Full time
- Set Weekends
- Bank Holidays
Salary & Commission:
· £20,000 Salary
· Target: 70 Units Per Year
· Expected OTE: £60000 - Uncapped
Within your role, commission can be achieved through the following schemes:
· Vehicle Sales
· Add-Ons
· Monthly Bonus’s
· Annual Bonus’s
The Role:
Although the business is structured into individual departments, we operate with a strong sense of shared purpose. Our success comes from working collectively towards common goals, and teamwork is central to everything we do. While you will have defined responsibilities within your own department, your role is not limited to it. Supporting colleagues across the business is part of our day-to-day culture, and it is not uncommon for team members to step in and help others to ensure we achieve the best possible outcomes for both the business and our customers.
Day To Day: (But Not Limited To)
· The handling and successful conversion of customer enquiries
· Quoting retail finance
· Proactively overseeing vehicles from the sold stage to customer handover
· Frequent reorganisation of the vehicle forecourt to ensure optimal display for customers
· The photographing and uploading of stock vehicles to our website
· Assisting the service department with transporting your sold vehicles to any local warranty/repair appointments if necessary
· Co-ordinate with the service department when existing customers contact you and require support
Occasional:
· Mandatory participation at trade shows throughout the UK (Example: https://www.mcshow.co.uk/)
· Transportation of stock vehicles between our two branches
Experience:
Previous experience in motorhome or caravan sales is highly advantageous, but we also welcome applications from candidates with a strong background in leisure or luxury sales.
Skills:
To perform this role successfully and meet our expectations, we expect the following attributes to be present in the candidate:
Selling Specific:
· Competent with enquiries
· Strong initiative to take control
· Proactive thinking and judgement
· Clear interest and passion in the product we sell
· Consistent performance and attitude towards every opportunity
· Consultative sales skills focused on customer needs rather than hard selling
· Comfortable managing longer sales cycles and multiple customer enquiries
· Target-driven with strong closing skills
Customer relation Specific:
· Spatial awareness to how you are being perceived by customers
· Desire to be positively regarded by customers
· Strong social skills to create a comfortable environment for the customer
· Adaptability to build rapport with all personalities
· Ability to build trust and long-term customer relationships
· Excellent customer service with a friendly, professional approach
·
General Skills & Attributes:
· Strong interest in motorhomes and the leisure lifestyle
· Ability to guide customers through high-value, considered purchases
· Confident delivering detailed motorhome walkarounds and demonstrations
· Organised and accurate with sales administration, finance documents, and handovers
· Team-focused with a positive, can-do attitude
· Attention to detail and accuracy
· Problem-solving mindset with the ability to think on your feet
· Self-motivated with the ability to work independently
· Comfortable working as part of a team
· Adaptable and open to learning new skills
· Professional, well-presented, and reliable
· Ability to work under pressure and meet deadlines
· Strong work ethic and commitment to high standards
· IT literate with confidence using relevant systems and software
· Honest, trustworthy, and results-driven
Requirements:
· Valid UK Driving License
· Own transport (We do not facilitate company cars)
· Competent at Mathematics
· Competent at IT
· Competent at written English
Job Type: Full-time
Pay: £45,000.00-£60,000.00 per year
Benefits:
- Company pension
- Employee discount
Application question(s):
- Do you have your own means of transport?
- Are you able to occasionally travel for trade shows?
- Do you feel you are suitably qualified for this position and why.
Licence/Certification:
- Driving Licence (required)
Work Location: In person
