Application support analyst Work, Jobs in Luton, Bdf (with Salaries)

Application Support Analyst - Cruise
TUI —Luton
- Full-time
- Hybrid work
- Hotel
- Communication skills
- Employee discount
8d
1st Line Support
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- AI
- Communication skills
- Employee discount
Quick apply
2nd Line analyst - Technical Support
Managed 24/7 Ltd —Milton Keynes
- £26,000 - £37,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Data entry
Quick apply
8d
IT Technical Support Analyst
North Hertfordshire District Council —Letchworth
- £33,637 - £37,987 a year
- Computer networking
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Communication skills
Quick apply
8d
BI Analyst
easyJet —Luton Airport
- Full-time
- Databases
- Analysis skills
- Communication skills
- Annual leave
2d
Implementation and Transformation Analyst
Diebold Nixdorf —Milton Keynes
- Full-time
- Remote
- English
- Communication skills
3d
IT Business Analyst
Rehoboth Properties Limited —Milton Keynes
- £55,000 - £56,000 a year
- CRM software
- Computer Science
- Engineering
Quick apply
ICT Technical Analyst
Hill Group UK —Waltham Abbey
- Remote
- Travel
- Communication skills
- Employee discount
Business Transformation Analyst
TUI —Luton
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
2d
Service Support Analyst
UTMOST WEALTH SOLUTIONS —Aylesbury
- Full-time
- Azure
- Computer Science
- SharePoint
7d
Commercial Data Scientist / Data Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Analysis skills
- Employee discount
6h
Business Analyst
NHSProfessionals —Hemel Hempstead
- £42,000 a year
- Analysis skills
- Product management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
11h
Settlement Data Analyst
M Group —Stevenage
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Technology - Corporate Business Systems Analyst - Letchworth
European Tyre Enterprise Ltd —Letchworth
- Full-time
- Presentation skills
- Continuous improvement
- No degree
- Annual leave
- Employee discount
2d
SOC Analyst
easyJet —Luton Airport
- Full-time
- Hybrid work
- Master's degree
- Communication skills
11d
IT Analyst, Field Support Engineer
Axiom Technologies —Amersham
- Full-time
IT Support Analyst
Leyland SDM —Wembley
- Communication skills
3d
Data Analyst FTC 23 months
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Hybrid work
- Analysis skills
- Employee discount
8d
Business Transformation Analyst
TUI Group —Luton
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
2d

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Application Support Analyst - Cruise

TUI -
Luton

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Job details

Permanent | Full-time
8 days ago

Benefits

Employee discount

Qualifications

Technical troubleshooting
Incident management
Stakeholder collaboration
Stakeholder liaison
Technical writing
Application support
Root cause analysis
Requirements gathering
Communication skills

Full job description

We're looking for an Application Support Analyst to ensure the seamless operation of our cruise technology systems. In this role, you'll be the technical expert for our Marella Cruises fleet, managing critical applications that support both onboard and shoreside operations.

ABOUT OUR OFFER

Personal benefits: Attractive remuneration, exclusive travel perks & discounts, extensive health & wellbeing support, and more.
Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance and offer hybrid or remote working models.
A career to shape: Opportunities to upskill, reskill and grow your career. Access the TUI Tech Learning Hub to level-up and reach your ambitions.
Expand your horizons: Participate in our tech communities and collaborate on global projects and teams.
Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation and the Sustainable Tech Community.

ABOUT THE JOB

You'll manage and administer the MXP property management system across our entire fleet, ensuring stability, accuracy and reliability that directly contributes to guest satisfaction and operational excellence.
As the primary point of contact and subject matter expert for cruise applications, you'll provide guidance and technical support to both onboard and shore-based teams, becoming the go-to person for all things MXP.
Troubleshooting and resolving technical and functional issues within assigned applications is part of your daily routine, ensuring minimal disruption to onboard operations while maintaining data integrity.
Working closely with business stakeholders and Delivery Managers, you'll gather requirements, test and implement new features and system enhancements that optimise how our teams use technology.
You'll create comprehensive documentation including manuals, user instructions and operating procedures, collaborating with onboard IT Officers to communicate processes effectively and build a valuable knowledge base.
Monitoring system performance and executing routine audits allows you to proactively identify areas for improvement while coordinating with internal IT teams and external suppliers to manage incidents, system updates and integrations.

ABOUT YOU

You have demonstrated success with systems support and maintenance, bringing solid technical expertise to the role.
Your organisational and problem-solving abilities are strong, paired with a customer-centric mindset and commitment to delivering high quality support.
You understand system processes and contexts well, particularly property management systems, ideally within the cruise or hotel industry.
Your capability in incident management, problem resolution and root cause analysis helps you get to the heart of issues quickly.
You're an effective communicator who can explain technical concepts clearly to non-technical stakeholders, fostering best practices and efficient system utilisation across teams.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

#LI-DVB

Apply Now

Refine Your Search

application support analyst jobs in luton, bdf

Application Support Analyst - Cruise

1st Line Support

2nd Line analyst - Technical Support

IT Technical Support Analyst

1st Line Support Analyst

BI Analyst

Implementation and Transformation Analyst

IT Business Analyst

ICT Technical Analyst

Business Transformation Analyst

Service Support Analyst

Commercial Data Scientist / Data Analyst

Business Analyst

Settlement Data Analyst

Technology - Corporate Business Systems Analyst - Letchworth

SOC Analyst

IT Analyst, Field Support Engineer

IT Support Analyst

Data Analyst FTC 23 months

Business Transformation Analyst

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