Automotive technical support specialist Work, Jobs in Luton, Bdf (with Salaries)

Automotive Technical Support Specialist
VolkswagenGroup —Milton Keynes
- Full-time
- Hybrid work
- Analysis skills
- Computer skills
- Automotive diagnostics
- Life insurance
22h
Claims Escalations Team Leader
AutoProtect Group —Harlow
- £37,000 - £40,000 a year
- Full-time
- Analysis skills
- Team management
- In-person
- Free parking
- Store discount
Quick apply
Dealership Host and Administrator
RPM Independent Porsche Specialists Ltd —Tring
- Full-time
- Serving
- Microsoft Office
- Administrative experience
Quick apply
14d
Spacecraft Project Manager
ALTEN —Stevenage
- Full-time
- Hybrid work
- PMP
- Military
- Engineering
- Employee assistance programme
- Life insurance
Quick apply
Maintenance Engineer
Talleres MCA Engineering Services —Milton Keynes
- £3,500 - £4,000 a month
- Full-time
- Maintenance
- English
- Programmable logic controllers
Quick apply
Electronics Support Technician (RBAT)
Red Bull Technology Group —Milton Keynes
- Full-time
- Organisational skills
- Communication skills
EMC Subject Matter Expert
BSI —Hemel Hempstead
- £45,000 - £55,000 a year
- Full-time
- Laboratory experience
- Analysis skills
- Continuous improvement
- Annual leave
- Flexible schedule
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Milton Keynes
- Full-time
- In-person
- Communication skills
Quick apply
Manufacturing Engineer
Expleo —Stevenage
- Engineering
- Analysis skills
- Continuous improvement
Research Assistant or Research Fellow in Automated Car Software
Cranfield University —Cranfield
- £29,950 - £53,108 a year
- Full-time
- Doctoral degree
- Research
- University
2d
Technical Specialist – Power Electronics
MBDA —Stevenage
- Up to £57,000 a year
- Overtime
- Hybrid work
- In-person
- Free parking
- Relocation assistance
Quality Engineer - St Neots
OSI Systems, Inc —St. Neots
- Full-time
- Continuous improvement
- Quality control
- Computer skills
Global Laboratory Manager
BSI —Hemel Hempstead
- Full-time
- Continuous improvement
- No degree
- Training & development
- Annual leave
- Flexible schedule
Avionics Electronics Specialist
ALTEN —Bedford
- £30,000 - £45,000 a year
- Full-time
- Engineering
- Maintenance
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
People & Payroll Co-Ordinator
Noatum HOLDINGS —Biggleswade
- Full-time
- Hybrid work
- English
- Continuous improvement
- Human resources
Quality Engineer - St Neots
OSIE —St. Neots
- Continuous improvement
- Quality control
- Computer skills
Skilled Technician, National Windscreens HODDESDON
National Windscreens —Hoddesdon
- £31,480 - £36,914 a year
- Full-time
- Hybrid work
- Customer service
- Employee assistance programme
- Employee discount
10d
Motorcycle Technician / Mechanic
On Yer Bike —Waddesdon
- From £35,000 a year
- Part-time
- Maintenance
- In-person
- Automotive diagnostics
- Free parking
- Store discount
Quick apply
2d

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Automotive Technical Support Specialist

VolkswagenGroup -
Milton Keynes

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Job details

Permanent | Full-time
22 hours ago

Benefits

Company pension
Life insurance
Car scheme

Qualifications

Technical troubleshooting
Automotive repair
Driving Licence
Stakeholder collaboration
Process improvement
Analysis skills
Computer skills
Customer support
Customer interaction
Multidisciplinary collaboration
Automotive diagnostics
Communication skills
Remote diagnostics
Help desk

Full job description

About The Role

One Aftersales team are recruiting for an Automotive Technical Support Specialist on a permanent full time basis. Reporting into the Technical Support Escalations & TSC Manager, this position will be in based in Milton Keynes on a hybrid working basis.

What you could be doing:

Essentially providing our Group network (all 6 brands) with high quality technical support/resolutions via group approved contact systems and software (DISS/ODIS), remote diagnosis or dealer on site visits, all as a result of a technical enquiry.
Taking ownership of information and guidance provided with a customer centric approach whilst meeting group global targets for quality and response.
Proactively drive case resolution by either remote support or hands-on repair guidance/coaching collaborating with the Customer Service Centre, Technical Service Centre, brands, factories and National Learning Centre to ensure customer satisfaction / resolution.
You’ll identify and influence process improvement to ensure our Dealers are suitably supported on determining the best options for our customers and ensuring the most efficient solution is driven through proactive measures and technology.

Skills & experience you can bring to the role:

Proven success in diagnosis on a range of vehicle systems with wide experience in all aspects of vehicle repairs.
Ideally a High Voltage Expert qualification but a minimum requirement of Master Technician qualification.
Excellent computer/analytical skills to troubleshoot issues.
Strong communication skills to relay information effectively at all levels.
Highly motivated self-starter able to work on own initiative with a desire to resolve a variety of technical issues at one time, providing world class customer satisfaction.
Focus on prevention as well as cure and able to work independently as well as within a collaborative team structure.
Full UK driving licence.

What can we offer you?
Along with a competitive salary, car schemes (including cars for family members), discretionary bonus, enhanced pension contributions, healthcare cash plan, 27 days holiday plus bank holidays, hybrid working, additional training, 4 x life insurance & health & wellbeing support, we also offer a wide range of flexible benefits to suit you and your lifestyle.

One Aftersales
One Aftersales combines experts from across the business into one function, focusing on different areas of our aftersales proposition. Every day is different, often requiring lots of cross-team working and collaboration, with problem solving how to deliver the best experience for our customers once they are owners of one of our vehicles. Decisions have a quick and direct impact on our proposition, and have a major impact on the success of our business; from both a reputational and financial perspective.

About Us

We’re driven by difference. With six big brands under one roof – each with its own history, designs and innovations – we’ve created some of the world’s most iconic vehicles, from luxury sports cars to family camper vans. Here, you’ll discover opportunities, explore ideas and tackle challenges that you won’t find anywhere else.

It takes a range of teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do.

There’s never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we’re actively looking for people with new skills, knowledge and outlooks. A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you. We know that different perspectives and thought processes are vital as our industry goes through an exciting period of change.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage the application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Apply Now

Refine Your Search

automotive technical support specialist jobs in luton, bdf

Automotive Technical Support Specialist

Claims Escalations Team Leader

Dealership Host and Administrator

Spacecraft Project Manager

Maintenance Engineer

Electronics Support Technician (RBAT)

EMC Subject Matter Expert

Account Manager

Manufacturing Engineer

Research Assistant or Research Fellow in Automated Car Software

Technical Specialist – Power Electronics

Quality Engineer - St Neots

Global Laboratory Manager

Avionics Electronics Specialist

People & Payroll Co-Ordinator

Quality Engineer - St Neots

Skilled Technician, National Windscreens HODDESDON

Motorcycle Technician / Mechanic

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