Commercial officer Work, Jobs in Lutterworth, Lec (with Salaries)

Customer Liaison Officer
Network Plus —Lutterworth
- £30,000 a year
- Management
- Leadership
- Communication skills
Quick apply
Legal Officer (Property) - Commercial Team
North Northamptonshire Council —Corby
- £34,434 - £36,363 a year
- Call to connect
- No degree
- Communication skills
- Employee assistance programme
Commercial Officer
Leicestershire County Council —Glenfield
- £35,451 - £47,829 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Flexible schedule
4d
Chief Executive Officer
General Practice Alliance Ltd. —Northampton
- £112,000 - £129,000 a year
- Part-time
- Hybrid work
- Contracts
- Leadership
Quick apply
Compliance Officer - Trees and Landscapes
Beechwood Trees and Landscapes Ltd —Coventry
- £36,420.00 - £41,955.76 a year
- Full-time
- Administrative experience
- Bachelor's degree
- Recruiting
- Free parking
Quick apply
Assistant Admissions Officer
The School of Information Risk Management —Leicester
- Part-time
- English
- Databases
- Bachelor's degree
- Annual leave
Quick apply
Group IT Manager
Icar Auto —Warwick
- £50,000 a year
- Full-time
- Travel
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Head of Marketing Operations
Portman Finance Group —Northampton
- CRM software
- Analytics
- Annual leave
Quick apply
AD of Brand, Marketing & Communications
The Air Ambulance Service —Rugby
- £73,400 - £85,849 a year
- Full-time
- Hybrid work
- CRM software
- Presentation skills
- No degree
Quick apply
1d
National Fleet Manager
Orbit Group —Coventry
- £52,863 - £64,611 a year
- Travel
- Leadership
3d
Waste Data Officer
Civic Recruitment Limited —Coventry
- £19.67 an hour
- Hybrid work
- Databases
- Supervising experience
- Organisational skills
Quick apply
10d
Marketing and Communications Officer
Leicestershire & Rutland County FA —Whetstone
- From £26,000 a year
- Full-time
- Hybrid work
- Social media management
- Free parking
- Health & wellbeing programme
Quick apply
10d
Sport and Physical Activity Programme Officer
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Weekend availability
- Travel
Area Dedicated Relief Security Officers
ABM UK —Coventry
- £13.50 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
Quick apply
HR Officer
Jelson Ltd —Leicester
- £30,000 - £35,000 a year
- Full-time
- Management
- Mentoring
- Data entry
Quick apply
Development Manager - Real Estate
Leicestershire County Council —Leicester
- £72,024 - £81,300 a year
- Full-time
- Hybrid work
- Contracts
- Budgeting
- Negotiation
- Flexible schedule
12d
Business Development Manager
First Response Group —Coventry
- £40,000 a year
- Full-time
- Business development
- Travel
- Contracts
Quick apply
Chief of Staff to Chief Technology and Innovation Officer
National Grid —Warwick
- Research
- Continuous improvement
- Agile
2d
Senior Finance and Data Officer
North Northamptonshire Council —Kettering
- £34,434 - £36,363 a year
- Analysis skills
- School
- Analytics
- Employee assistance programme
2d
Chief Finance Officer - Coventry & Warwickshire
The CFO Centre —Coventry
- Hybrid work
Quick apply

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commercial officer jobs near lutterworth, lec

Customer Liaison Officer

Network Plus -
Lutterworth

Quick apply

Job details

Permanent
£30,000 a year

Qualifications

Wastewater treatment
Energy and utilities experience
Driving Licence
Management
Stakeholder liaison
Complaint handling
Performance management
Management reporting
Customer interaction
Leadership
Communication skills

Full job description

Description

You will be ultimately responsibility for handling activities as outlined below:

Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.

Deliver effective walk off post completion activities that are coordinated by the Customer Manager.

Key Responsibilities

Key Responsibilities

Effective CARE completion on all projects

80% Walk Off completion (successful visits & score captured)

Core Responsibilities

Strategy:

Ensure a customer service culture is adopted throughout the teams.

Use initiative, prioritise workload and work unsupervised.

Financial / Operations:

Track customer experience KPI’s and compile monthly & weekly reports.

Customer / Market:

Take ownership of activities necessary to achieve exceptional customer feedback and customer satisfaction score.

Manage vulnerable customers in accordance with GSOP3, ensuring that replacement gas supplies are installed on their premises when requested.

Experience and Qualifications

Key Competencies

Leadership – Act as an Ambassador promoting the Customer minimum standards

Health, Safety & Environment – Report / escalate any HSEQ near misses / hazards observed

Customer focused - Relevant contract/customer service experience. Able to adapt to customer needs.

Embracing Change - Able to support performance review sessions and drive performance improvement.

Communication - Effective interpersonal skills.

Influencing skills - Able to positively influence customer thinking

Performance Management - Demonstrable experience of exceeding targets/KPI’s.

Innovation and Creative Thinking - Able to adapt to customer needs

Operational Understanding – General knowledge of the Eclectic industry is desirable. Able to use digital devices and built in apps. Able to prioritise tasks and work independently

Qualifications/Skills Required

Experience of working in Utilities

*A successful DBS Check will be required*

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

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commercial officer jobs in lutterworth, lec

Customer Liaison Officer

Legal Officer (Property) - Commercial Team