Life insurance advisor office based Work, Jobs in Macclesfield, Chs (with Salaries)

Regulated Customer Complaints Advisor
Currys —Birchwood
- £28,433.60 a year
- Weekend availability
- Hybrid work
- Communication skills
- Time management
- Employee discount
8d
Emerging Customer Success Manager
Fourth —Macclesfield
- Hybrid work
- Hospitality
- Hotel
- Travel
- Flexible schedule
- Life insurance
Support and Progression Advisor Central/South Greater Manchester
Ingeus —Manchester
- £28,325 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Support and Progression Advisor Covering Oldham and Greater Manchester East
Ingeus —Oldham
- £28,325 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
BrightHR Documentation Advisor
Bright HR Limited —Manchester
- Up to £32,000 a year
- Weekend availability
- Human resources
- Time management
- Employee assistance programme
- Employee discount
Senior Reporting and Insights Analyst
Clear Business —Sale
- Up to £57,000 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
- Free parking
- Annual leave
Quick apply
Experienced Life Insurance Advisor - Office Based
Essential Insurance —Sale
- £35,000 - £75,000 a year
- Part-time
- Customer service
- In-person
- Negotiation
- Free parking
- Profit sharing
Quick apply
1d
PLOS Medicine Associate Editor- 12 Month FTC
Public Library of Science —Manchester
- £35,000 - £47,000 a year
- Remote
- Doctoral degree
- Communication skills
Senior Sales Support Employment Law Advisor
Bright HR Limited —Manchester
- Up to £33,000 a year
- Full-time
- Salesforce
- Time management
- Employee assistance programme
- Employee discount
Style Advisor - Full Time - Manchester
ME+EM —Manchester
- Full-time
- Customer service
- Phone etiquette
- Annual leave
- Employee assistance programme
Quick apply
Solicitor / Associate- Insurance (Casualty / RTA Claims)
Forbes Solicitors —Manchester
- Full-time
- Business development
- Communication skills
- Annual leave
- Employee discount
Direct Sales Advisor
Martin Dawes Ltd —Winsford
- From £26,436.80 a year
- Full-time
- Microsoft Excel
- Sales
- In-person
- Free parking
- Employee discount
Quick apply
4d
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Life insurance
SAP Business Analyst
CARBOGEN AMCIS —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Free parking
- Employee assistance programme
4d
Payroll Managed Services Team Leader
Bright HR Limited —Manchester
- Up to £35,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Training & development
- Employee assistance programme
- Employee discount
General Practitioner
Bupa —Manchester
- Part-time
- BLS Certification
- Microsoft Office
- IT
- Employee discount
- Gym membership
Quick apply
Technical Lead (App)
Royal London —Alderley Edge
- Hybrid work
- Azure
- APIs
- Financial services
- Annual leave
11d
Evaluation Specialist: Associate / Associate Director
Steer —Manchester
- Full-time
- Hybrid work
- Business development
- No degree
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Business Development Manager - Digital Commerce
Columbus United Kingdom —Manchester
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
- Annual leave
- Work from home
Quick apply
Tax Specialist
Together —Cheadle
- Full-time
- Communication skills
- Tax experience
Quick apply
17h

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life insurance advisor office based jobs near macclesfield, chs

Regulated Customer Complaints Advisor

Currys -
Birchwood

Apply Now

Job details

Permanent | Full-time
£28,433.60 a year
8 days ago

Benefits

Employee discount

Qualifications

Complaint handling
Customer interaction
Root cause analysis
Communication skills
Time management

Full job description

Vacancy ID: 49619

Role overview:

Regulated Customer Complaints Advisor

Do you enjoy talking to customers and solving problems?

Birchwood
Contact Centre, The Point, 410 Birchwood Boulevard, Birchwood, WA3 7WD
Permanent
Full Time
Grade 2

Salary - £28,433.60 per annum along with the benefit of being able to earn up to 10% in addition worth of performance related bonuses.

Working hours/Shift patterns – 40 hours per week. Shifts will be scheduled between Monday to Friday: 8:00 AM- 6:00 PM on a rotational basis. Weekend working may be required in the future.

Hybrid working: This role requires 2 weeks of on-site training followed by a further 2 weeks of buddy training in the office, after which you can work on a hybrid basis with a minimum of 2 office days per month (including one for team meetings), though full on-site attendance may be required if performance concerns arise.

At Currys we’re united by one passion: to help everyone enjoy amazing technology.

As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

We’re looking for dedicated individuals with strong communication and problem-solving skills to join our Complaints Team in Warrington. We pride ourselves on the service we provide, but sometimes our customers have a problem and need a little bit more support and you’ll will have the opportunity to provide a great customer service at a time when customers need us the most.

You’ll step in to support and guide but more than that own any issue through to resolution by investigating, managing and resolving individual customer complaints for our regulated and non-regulated insurance, credit and warranty services.

Role overview:

As part of this role, you’ll be responsible for:

Investigating and owning the customer’s case from initial contact through to resolution

Engaging with our customers, wider team and partners through telephone calls, email or letter providing regular updates when required

Identifying the cause of an issue while utilising the tools available to enable a resolve in a timely manner

Feeding back to our business and suggesting ways to improve our customer service

You will need:

Excellent customer service skills and complaints handling experience within a regulated environment.

Resilience and the ability to remain calm and professional when dealing with challenging customer situations.

Confident communicator with excellent written skills.

Confident using multiple systems and managing a varied workload in a fast-paced environment.

Excellent problem-solving skills

Strong attention to detail and accuracy

Be available to work allocated shifts which include some evening and weekend work

Experience in managing complaints through to resolution would be advantageous

Strong ownership, taking accountability for resolving issues from start to finish rather than passing them between teams.

Excellent written communication skills, with the ability to produce clear, accurate and customer-friendly correspondence.

The ability to balance empathy for customers with adherence to regulatory and business requirements.

Experience investigating complex issues, gathering information from multiple sources and making fair, evidence-based decisions.

Strong organisation and time management skills, with the ability to manage a caseload and meet deadlines.

A genuine passion for improving customer outcomes and identifying opportunities to improve processes and customer experiences.

Financial Services, Insurance, Credit or Retail customer service experience.

Experience working against quality, compliance or service level measures.

Experience identifying root causes and providing feedback to improve processes and customer outcomes.

We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. You’ll find a host of benefits designed to work for you, including:

Performance related bonus

Product discounts on the latest tech

A range of wellbeing initiatives

Hybrid Working

Why join us:

Join our Contact Centre team and we’ll be with you every step of the way, helping you develop the career you want with on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [email protected] and we’ll do our best to help.

Apply Now

Refine Your Search

life insurance advisor office based jobs in macclesfield, chs

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