Senior customer service Work, Jobs in Malpas, Chs (with Salaries)

Senior Transport Planner - Route Planning Operations & Systems
Williams Haulage —Sandycroft
- £40,000 - £45,000 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
9d
Collection/Delivery Driver
Nella Cutlery Services —Crewe
- From £41,470 a year
- Full-time
- Sales
- Customer service
- Driving
- Store discount
- Employee assistance programme
Quick apply
Mill Operative
HJ Lea Oakes Limited —Malpas
- £12.71 - £15.00 an hour
- Temporary
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
5d
Assistant Manager/Senior Sales Negotiator
Halls Holdings Group —Whitchurch
- From £30,000 a year
- Full-time
- Business development
- Mentoring
- In-person
- Free parking
Quick apply
3d
General Manager
Ryman —Crewe
- £66,000 a year
- Full-time
- Continuous improvement
- Leadership
- Free parking
- Employee discount
HR Case Manager- Deeside
Iceland —Deeside
- Full-time
- Databases
- Analysis skills
- Human resources
- Free parking
- Work from home
Business Development Manager / Sr Sales
Barbon Group Ltd. —Chester
- Salesforce
- Business development
- Free parking
- Annual leave
Quick apply
Sales Advisor - Whitchurch
Scrivens Opticians and Hearing Care —Whitchurch
- Sales
- Computer literacy
- Merchandising
- Annual leave
- Employee discount
Quick apply
On Site Manager (Events, Film & TV)
Armadillo Gear —Chester
- £30,000 - £45,000 a year
- Full-time
- Management
- Social media management
- Customer service
Quick apply
Senior Customer Service Advisor
Brakes —Ewloe
- £28,950 a year
- Weekend availability
- Team management
- Training & development
- Employee discount
Quick apply
5d
Senior Store Assistant - Keyholder
Toolstation —Whitchurch
- £13.07 an hour
- Part-time
- Supervising experience
- Team management
- Employee discount
People Team Assistant
Glyndŵr University —Wrexham
- £26,701 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
12d
Enterprise Risk Manager (First Line)
Chetwood Bank —Wrexham
- £59,250 a year
- Full-time
- Hybrid work
- Banking
Quick apply
Shift Manager
The Very Group —Wrexham
- Full-time
- Computer literacy
- Supervising experience
- Team management
- Employee discount
Quick apply
Executive Assistant
Boughey Distribution —Nantwich
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Wedding & Events Manager
Hencote Estate —Shrewsbury
- From £35,000 a year
- Weekend availability
- Hospitality
- Hotel
- Business development
Quick apply
Account Manager (Marketing Agency)
ArmstrongB2B —Chester
- £30,000 - £50,000 a year
- Full-time
- Travel
- In-person
- Marketing
- Gym membership
Quick apply
Aftersales Manager
Techni Ltd —Shrewsbury
- Full-time
- Management
- Customer service
- Analysis skills
Quick apply
9d
Graduate Management Trainee - Telford / Shrewsbury / Oswestry
Enterprise Mobility —Shrewsbury
- Full-time
- Customer service
- Bachelor's degree
- Team management
Field Trainee Technical Support Engineer for GPS machine control
Sealand Survey Centre —Deeside
- £28,000 - £32,000 a year
- Full-time
- In-person
Quick apply
2d

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Senior Transport Planner - Route Planning Operations & Systems

Williams Haulage -
Sandycroft

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year
9 days ago

Benefits

Company pension

Qualifications

Tachograph Regulations
Transport schedule optimization
UK Working Time Regulations for mobile workers
Adherence to drivers' hours rules
Logistics experience (4–6 years)
Route planning
Logistics
Logistics experience (7–10 years)
Continuous improvement
Drivers' Hours Regulations
Logistics experience (more than 10 years)
Working Time Directive
Transport scheduling
Communication skills
DVSA driver's hours rules

Full job description

Senior Transport Planner - Operations & Systems

At Williams Haulage we’ve created a new role for an experienced Senior Transport Planner, to join our busy transport planning team in Sandycroft.

This is a key operational role for an experienced transport planner who can support route planning and the day-to-day coordination of our busy HGV fleet, while helping improve planning systems, reporting and processes through automation.

We're looking for someone with strong transport planning experience and a practical, positive approach to technology and continuous improvement.

The Role

As the Senior Transport Planner, you’ll work closely with our Transport Planning Manager and support colleagues within the small planning team, sharing responsibility for the daily transport planning operation while helping us continue to develop the systems and processes that support it.

Your responsibilities will include:

Route planning and coordinating daily HGV movements across our UK operation
Allocating vehicles, trailers and drivers to maximise utilisation and minimise empty mileage
Identifying backload and consolidation opportunities
Monitoring live operations and responding to changing customer and operational requirements, working closely with our Transport Operations team
Working closely with drivers, customers, subcontractors and colleagues
Ensuring planned routes consider compliance with Drivers' Hours, Working Time and transport legislation
Making commercially informed decisions that balance service, efficiency and profitability
Supporting planning administration and reporting
Helping to develop our transport systems, reporting and automation
Identifying opportunities to improve workflows, information visibility and operational efficiency
Contributing ideas on how technology, data and AI can further support the transport operation

About You

You’ll have:

Strong experience in HGV transport planning
A genuine interest in systems, automation and continuous improvement
Experience using a Transport Management System (Mandata desirable)
Excellent knowledge of the UK road network
A good understanding of Drivers’ Hours, tachograph and Working Time regulations
Confidence analysing operational data, reporting and Excel-based information
Strong commercial awareness and decision-making ability
Excellent communication, organisation and problem-solving skills

Experience with vehicle tracking, digital driver communication, reporting tools or workflow automation would be advantageous.

You do not need to be an IT specialist or software developer. We’re looking for someone who understands transport first, but who is also comfortable using technology to support good planning, improve visibility and make the operation more efficient.

What We Offer

The opportunity to play an important role within a forward-thinking logistics business
Genuine responsibility and autonomy
Experienced and supportive transport team
Long-term career potential
Permanent contract
Salary in the region of £40,000 to £45,000 dependent on experience
Company pension
Monday to Friday, 8am to 5pm. Plus flexibility to deal with occasional urgent matters out of office hours

More About Us

For over 50 years, Williams Haulage has delivered trusted logistics solutions across the UK and beyond. As a family-led business with a modern fleet of 80 assets, we're continuing to invest in our people, systems and future growth.

Interested?

If you're an experienced transport planner looking for a role where you can genuinely influence both the day-to-day operation and the future development of the planning function, we'd love to hear from you.

Please apply with your up-to-date CV and a short cover letter outlining what you can bring to this Senior Transport Planner role and your motivation for applying.

Job Types: Full-time, Permanent

Pay: £40,000.00-£45,000.00 per year

Ability to commute/relocate:

Sandycroft CH5 2QZ: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have experience with enhancing or introducing systems, automation and continuous improvement, to make a planning operation more efficient?
Do you have a good understanding of Drivers’ Hours, tachograph and Working Time regulations?
Are you confident with analysing operational data, reporting and Excel-based information?

Experience:

HGV route planning: 4 years (required)

Work Location: In person

Quick apply

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