Software engineer – hardware software integration engineer Work, Jobs in Matlock, Dby (with Salaries)

Service Desk Engineer
Potter Clarkson —Nottingham
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
Quick apply
9d
Systems Integration Engineer
Debrich Engineering and Digital Systems —Derby
- £42,000 - £43,000 a year
- Full-time
- Schematics
- Engineering
- English
Quick apply
Integration Delivery and Support Specialist
HSBC Global Services Limited —Sheffield
- Full-time
5d
Embedded Software Development Engineer in Test (Embedded SDET) - Nottingham, UK
Videojet —Nottingham
- Full-time
- Hybrid work
- Computer Science
- Schematics
- Software troubleshooting
Systems Engineer
ITI Group —Sheffield
- Full-time
- Assembly
- Programmable logic controllers
- Annual leave
- Employee assistance programme
12d
Lead Product Engineer
OnTarget Communications —Chesterfield
- Full-time
- Engineering
- System design
- Programmable logic controllers
Quick apply
3d
Control Systems Engineer
Assystem —Derby
- Engineering
- Software development
- Communication skills
Control & Instrumentation (C&I) - Design Engineer
ALTEN —Derby
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Life insurance
Quick apply
Telematics Senior Engineer
JCB —Uttoxeter
- Full-time
- Continuous improvement
- Analytics
- Gym membership
Quick apply
12d
Actemium Automation Teesside (Worksop) - Software Controls Systems Engineer (DCS)
VINCI Energies —Worksop
- Engineering
- Programmable logic controllers
- Bachelor's degree
Lead Software Engineer
Cadence Design Systems —Nottingham
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Employee stock purchase plan
- Life insurance
Senior Controls Engineer
March —Sheffield
- £0.01 a year
- Programmable logic controllers
- Continuous improvement
- Mentoring
- Annual leave
- Employee discount
Quick apply
Actemium Automation Teesside (Worksop) - Software Controls Systems Engineer (DCS)
Actemium UK —Worksop
- Engineering
- Programmable logic controllers
- Bachelor's degree
Quick apply
Rail Systems Engineer
Hitachi —Derby
- Weekend availability
- Schematics
- Windows
- Analysis skills
- Employee assistance programme
- Life insurance
Systems Engineer
Expleo —Uttoxeter
- Schematics
- System design
- Laboratory experience
Senior Firmware Engineer
Wattbike —Nottingham
- Full-time
- Hybrid work
- Software troubleshooting
- Engineering
- Bachelor's degree
- Employee discount
- Life insurance
Quick apply
Staff Design Engineer
Arm —Sheffield
- £97,300 - £131,700 a year
- Hybrid work
- Doctoral degree
- Engineering
- Master's degree
11d
Product Security Engineer
Rolls-Royce —Derby
- Full-time
- Doctoral degree
- Engineering
- Master's degree
- Employee assistance programme
Principal Nuclear Engineer
ITI Group —Sheffield
- Full-time
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Electrical Design Engineer
Zenovo —Sheffield
- Up to £50,000 a year
- Full-time
- System design
- Programmable logic controllers
- Travel
Quick apply

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software engineer – hardware software integration engineer jobs near matlock, dby

Service Desk Engineer

Potter Clarkson -
Nottingham

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Job details

Full-time
9 days ago

Benefits

Company pension

Qualifications

Technical troubleshooting
Computer literacy
User account provisioning
Ticket management
Microsoft Office Suite
User account management
Computer hardware
Staff training
Ticket management systems
Technical support incident logging
Technical writing
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills

Full job description

As a Service Desk Engineer, you will play a crucial role in Potter Clarkson’s IT team. Your primary responsibilities will include providing first line support to users across the business, resolving incidents and fulfilling service requests efficiently and professionally. Acting as the initial point of contact for IT issues, the role focuses on delivering an excellent user experience, following defined processes, and escalating issues where necessary to ensure a timely resolution.

Key Responsibilities

Act as the first point of contact for IT incidents and service requests via phone, email, and in-person.
Maintain accurate records of issues and resolution using the ticketing system, ensuring clear documentation and adherence to SLAs.
Provide assistance, either directly or through escalation to another team member.
Monitor automated systems.
Support users with account/group management tasks, password resets, device onboarding and basic application troubleshooting.
Assist in the setup and configuration of new hardware and software.
Diagnose and resolve common hardware and software issues, escalating more complex problems as required.
Produce and contribute to the creation and maintenance of knowledge base articles, user guides and training videos whilst maintaining agreed procedures.
Provide onboard training for new staff and other application training as necessary.

Skills and Competencies

Essential

Excellent computer skills and the ability to troubleshoot computer-related problems.
Proficiency in Windows operating systems, Microsoft Office Suite and other common software applications.
Excellent verbal and written communication skills, ensuring clear and effective interaction with colleagues, clients, and stakeholders.
Capable of managing multiple tasks simultaneously while maintaining high accuracy and quality standards.
Excellent customer service skills with a proactive approach to problem-solving.

Desirable

Microsoft and ITIL qualifications.
Proven experience in a similar role, preferably within a corporate environment.
Microsoft 365 Administration.

The Company

Potter Clarkson LLP is one of the leading pan-European Intellectual Property law firms, with seven offices across the UK, Denmark, Sweden and Germany.

We offer clients a full IP service to support them in achieving their commercial objectives. We pride ourselves in the exceptional level of client care offered by our approachable and engaged team.

The firm is consistently ranked in the top tier of major legal guides, such as Legal 500 and MIP. We also hold three independent ISO accreditations which evidence our high level of environmental awareness, service provision and information security.

We are committed to promoting a healthy work-life balance, and supporting the wellbeing of all our people. We offer a wealth of health and wellbeing benefits and resources including healthcare, attractive flexible working options, sports and social groups, virtual yoga and mindfulness sessions, a virtual wellbeing hub, mental health first aiders, and a busy social calendar.

Benefits

We offer a flexible working policy, with employees expected to be in the office three days per week. Initially, the successful candidate will need to work in the office full-time to facilitate their training and integration into the company.
Competitive salary, dependant on experience.
Birthday leave.
Salary sacrifice pension scheme.
One paid day off per year for charitable work.
Enhanced maternity and paternity offering.
Discretionary bonus.
Health care packages.
Discount vouchers.
Company aways days.

We are committed to providing a highly supportive, inclusive and stimulating workplace for all our people. Read more about how we’re building a more equal, diverse and inclusive culture here

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Refine Your Search

software engineer – hardware software integration engineer jobs in matlock, dby

Service Desk Engineer

Systems Integration Engineer

Integration Delivery and Support Specialist

Embedded Software Development Engineer in Test (Embedded SDET) - Nottingham, UK

Systems Engineer

Lead Product Engineer

Control Systems Engineer

Control & Instrumentation (C&I) - Design Engineer

Telematics Senior Engineer

Actemium Automation Teesside (Worksop) - Software Controls Systems Engineer (DCS)

Lead Software Engineer

Senior Controls Engineer

Actemium Automation Teesside (Worksop) - Software Controls Systems Engineer (DCS)

Rail Systems Engineer

Systems Engineer

Senior Firmware Engineer

Staff Design Engineer

Product Security Engineer

Principal Nuclear Engineer

Electrical Design Engineer

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