French speaking Work, Jobs in Medway (with Salaries)

Customer Success Operations Specialist (English & French with Dutch/German) (based in Maidstone)
KEF —Maidstone
- Full-time
- Hybrid work
- Microsoft Powerpoint
- English
- Life insurance
Quick apply
Customer Success Management Associate (Spanish or French Speaking)
Moody's —London
- Spanish
- Presentation skills
- Bachelor's degree
14d
Analyst - FRENCH speaking
Brandwatch —London
- English
- Research
- Master's degree
- Employee assistance programme
- Employee discount
Quick apply
11d
French Speaking Sales Consultant
AXA UK —Royal Tunbridge Wells
- £28,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Annual leave
French Speaking Sales Consultant
AXA —Royal Tunbridge Wells
- £28,000 a year
- No weekends
- Hybrid work
- Customer service
- English
Cover French Teacher
LSC —London
- £140 - £160 a day
- Monday to Friday
- Communication skills
- School
- Teaching
Quick apply
Export Sales & Logistics Co-ordinator
PMS International PLC —Basildon
- £23,958.38 a year
- Full-time
- Microsoft Word
- In-person
- Free parking
Quick apply
10d
Customer Service Representative
Moove Lubricants —Gravesend
- Full-time
- Spanish
- English
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
Export Sales and Logistics Co-ordinator
RGH‑Global Limited —Basildon
- £23,958.38 a year
- Full-time
- Microsoft Word
- Organisational skills
- Communication skills
Childminder assistant
Saff's Childminding —Beckton
- £8.05 - £12.71 an hour
- Part-time
- Remote
- English
- Organisational skills
- Work from home
Quick apply
2d
Business Analyst
Sysco International —Ashford
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
Quick apply
Customer Success Management Associate
Moody's —London
- English
- Bachelor's degree
- Travel
1d
Sales Development Associate - September
Park Place Technologies —London
- Business development
- Bachelor's degree
- Travel
Associate Director/Director, Business Relationship Management (BRM) Financial Institutions, EMEA
Fitch Ratings —London
- Microsoft Powerpoint
- Microsoft Word
- Sales
Marketing Manager - Boost inc (B2B Tech)
Boost inc —London
- Full-time
- Social media management
- English
- Travel
Quick apply
Senior Vice President - Government, Public & Regulatory Affairs
Moody's —London
- Bachelor's degree
- Financial services
- AI
Equity Research, Associate / Senior Associate - UK Industrials
Jefferies & Company, Inc. —London
- Full-time
- English
- Communication skills
- Analytics
Associate Director - Customer Success Management (Banking)
Moody's —London
- Bachelor's degree
- Organisational skills
- AI
Research & Experience Analyst
Quadient —London
- Full-time
- Hybrid work
- Marketing
- Data analysis skills
- English
- Employee assistance programme
- Referral programme
Quick apply
Senior Auditor - Infrastructure, Real Estate and Energy
Brookfield Asset Management —London
- Full-time
- Spanish
- English
- Bachelor's degree

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Customer Success Operations Specialist (English & French with Dutch/German) (based in Maidstone)

KEF
Maidstone

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension
Life insurance
On-site parking

Qualifications

Live chat
Microsoft Powerpoint
French
Technical troubleshooting
Stakeholder collaboration
Case record updates
English
Microsoft Office Suite
Complaint handling
Customer interaction
Pre-sales
German
Dutch

Full job description

About KEF

With over 65 years of innovation and audio expertise, KEF is a UK-founded premium audio brand renowned for designing high-performance wireless and traditional HiFi speakers, subwoofers and headphones. Known for pushing the boundaries of sound engineering, KEF combines cutting-edge technology with elegant design to create exceptional listening experiences. KEF products are distributed globally and have received numerous international awards for sound quality, design and innovation. Part of the GP Industries Group, headquartered in Hong Kong, KEF is on an exciting growth journey and, with its strong product portfolio, has a significant opportunity to reach and engage a broader global consumer audience.

About The Role

The Customer Success Operations Specialist provides front-line pre-sales and post-sales support to customers across designated European markets, with opportunities to support cases across Asia.

The role combines product and connectivity support with ownership of customer cases involving RMA, spare-parts ordering, eCommerce enquiries and service coordination. Working closely with customers, distributors, dealers, service partners and internal teams, the position ensures cases are handled accurately, professionally and through to resolution.

The successful candidate will be technically capable, customer-focused and calm under pressure, with a collaborative, low-ego and team-oriented approach.

**This is a hybrid role - minimum 3 days per week based in the Maidstone office (KENT)**

Responsibilities:

· Provide front-line pre-sales and post-sales support through phone, email and live chat.

· Diagnose customer needs and provide clear product, technical and connectivity guidance.

· Take ownership of customer cases through to resolution or appropriate escalation.

· Handle complaints calmly and professionally, including difficult or sensitive cases.

· Coordinate RMA, spare-parts ordering, eCommerce enquiries and service-related follow-up.

· Work with distributors, dealers, authorised service partners and internal teams to resolve customer issues.

· Support distributor portal administration, including user access and redemption claim follow-up.

· Maintain accurate customer, case and order records in relevant systems.

· Escalate recurring product issues, field returns and quality feedback to the appropriate teams.

· Provide cross-market support across Europe and Asia, gaining exposure to different customers and service operations.

· Follow company policies, procedures, workflows and data-protection requirements.

· Share customer feedback and operational insights to support continuous improvement.

· Perform other reasonable duties as required.

Requirements:

· Fluent written and spoken English and French, plus either Dutch or German.

· Previous experience in Customer Success, Customer Service or technical support.

· Practical knowledge of HiFi, audio products or consumer-electronics connectivity is .

· Confident troubleshooting Wi-Fi, Bluetooth, home-networking and app-connectivity issues.

· Able to explain technical information clearly to non-technical customers.

· Customer-focused, calm and professional when handling complaints or difficult cases.

· Strong ownership, organisation, problem-solving and follow-up skills.

· Collaborative, dependable and comfortable supporting colleagues across markets.

· Proficient in Microsoft Office package, especially in Excel, PowerPoint and salesforce CRM system will be an advantage.

For more company and role details, please visit our website at https://uk.kef.com/.

Please send your full CV with current and expected salary by clicking "Apply".

KEF is an equal opportunity employer. All qualified applicants are considered without regard to race, sex, age, religion, sexual orientation, gender identity, national origin, status, or disability. Personal data will be kept confidential and used solely for recruitment. Application data will be retained for 12 months then destroyed.

Benefits:

Company pension
Life insurance
On-site parking

Application question(s):

Are you eligible to work in the UK?
Are you able to commute reliably to the Maidstone office (KENT)?
How many years of experience on Customer Service role?
What is your expected salary per annum?

Language:

French (preferred)
German (preferred)
Dutch (preferred)

Work Location: Hybrid remote in Maidstone ME15 6QP

Quick apply

Refine Your Search

french speaking jobs in medway

Customer Success Operations Specialist (English & French with Dutch/German) (based in Maidstone)

Customer Success Management Associate (Spanish or French Speaking)

Analyst - FRENCH speaking

French Speaking Sales Consultant

French Speaking Sales Consultant

Cover French Teacher

Export Sales & Logistics Co-ordinator

Customer Service Representative

Export Sales and Logistics Co-ordinator

Childminder assistant

Business Analyst

Customer Success Management Associate

Sales Development Associate - September

Associate Director/Director, Business Relationship Management (BRM) Financial Institutions, EMEA

Marketing Manager - Boost inc (B2B Tech)

Senior Vice President - Government, Public & Regulatory Affairs

Equity Research, Associate / Senior Associate - UK Industrials

Associate Director - Customer Success Management (Banking)

Research & Experience Analyst

Senior Auditor - Infrastructure, Real Estate and Energy

I want to receive the latest job alerts for french speaking in medway

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