Resident liaison officer Work, Jobs in Medway (with Salaries)

Resident Liaison Officer
Kier Group —Rainham
- Full-time
- Microsoft Powerpoint
- Customer service
- Administrative experience
- Flexible schedule
Resident Liaison Officer
Bell Building Projects Ltd —London
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Resident Liaison Officer
United Infrastructure —Swanley
- Full-time
Quick apply
14d
Neighbourhood Safeguarding Officer
Tower Hamlets —London
- £42,264 a year
- Hybrid work
- Annual leave
20h
Customer Care Officer
United Infrastructure —Brentwood
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
Quick apply
Domestic Abuse Liasion Officer
Southwark Council —London
- Full-time
- Communication skills
1d
Planning Obligation Officer
Civic Recruitment Limited —Woolwich
Quick apply

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Resident Liaison Officer
Peabody —London
Support the Peabody Complaints Team in the investigation, management, and response to complex complaints from customers.
£44,060 a year
10d
Resident Liaison Officer
Kier Group —Rainham
Keeping residents informed about works programmes, access requirements, and safety protocols in a clear and timely manner. Matched pension scheme up to 7.5%.

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Resident Liaison Officer

Kier Group -
Rainham

Apply Now

Job details

Permanent | Full-time

Benefits

Company pension
Flexible schedule

Qualifications

Microsoft Powerpoint
Customer service
Administrative experience
Communication skills

Full job description

Meet the recruiter

Sophia Wilson

Benefits

Life assurance

Kier Rewards

Additional holiday purchase opportunities

Matched pension scheme up to 7.5%

Enhanced family leave & policies

Share plan schemes

Free health & wellbeing services

Opportunity to purchase health benefits & insurance

Resident Liaison Officer

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We're looking for a Resident Liaison Officer to join our Kier Places team based in London.

Location: London - Rainham
Hours: 40 hours per week

We are unable to offer certificates of sponsorship to any candidates in this role.

The Resident Liaison Officer is a vital member of the operations team responsible for ensuring effective communication and engagement with residents during fire safety remediation and recladding projects. You'll be working closely with project managers, contractors, and site teams to support smooth project delivery by minimising disruption and addressing residents' concerns promptly.

What will you be responsible for?

As a Resident Liaison Officer, you'll be working within the operations team, supporting them in delivering first-class resident engagement throughout the project lifecycle. Your day to day will include:

Acting as the first point of contact for resident queries and concerns, ensuring they are resolved efficiently and professionally
Working collaboratively with project managers and site teams to align resident engagement activities with project schedules
Keeping residents informed about works programmes, access requirements, and safety protocols in a clear and timely manner
Maintaining accurate logs of resident interactions and providing regular reports on engagement status and any concerns
Coordinating resident access permissions safely, in line with health and safety policies and project requirements

What are we looking for?

This role of Resident Liaison Officer is great for you if:

You have experience in a similar role delivering first-class customer service in either the public or private sector
You possess excellent communication skills, both verbal and written, with the ability to build positive relationships
You're highly organised with strong administrative skills and a keen eye for detail
You can respond flexibly to changing priorities and manage your workload effectively to meet deadlines
You're confident using IT systems including Word, Excel, PowerPoint and Email

Rewards and benefits

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks.

We look forward to seeing your application to #joinkier.

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Job Description - Resident liaison officer (4).pdf

Location: Rainham
Vacancy ID: 11601
Background check: DBS - Basic
Closing date: 29 Jul 2026
Flexible Working: Yes
Flexible working could include part time, job share, condensed hours, or flexible start/end times.

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resident liaison officer jobs in medway

Resident Liaison Officer

Resident Liaison Officer

Resident Liaison Officer

Neighbourhood Safeguarding Officer

Customer Care Officer

Domestic Abuse Liasion Officer

Planning Obligation Officer

More jobs to discover

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Meet the recruiter

Sophia Wilson

Benefits

Resident Liaison Officer

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