Control room Work, Jobs in Morpeth, Nbl (with Salaries)

Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Security Officer
ABM UK —Cramlington
- £13.27 an hour
- Full-time
- Writing skills
- Communication skills
- Employee discount
Quick apply
Alarm Call Handler (Full-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Help Desk Technical Support
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- English
- Communication skills
12d
BERSHKA NEWCASTLE SALES ASSISTANTS-NEW STORE OPENING
Bershka —Newcastle upon Tyne
- Temporary
- Customer service
- Annual leave
- Employee discount
Business Support Assistant - Family Hubs
Gateshead Council —Gateshead
- £26,824 - £28,142 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Databases
- Organisational skills
- Annual leave
- Employee discount
Supplier Quality Engineer
TT Electronics plc —Bedlington
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
- Annual leave
- Employee assistance programme
12d
Security Officer
ABM —Cramlington
- £13.27 an hour
- Full-time
- Customer service
- Writing skills
- Communication skills
Customer Service Officer
ABM UK —Cramlington
- £12.75 an hour
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Head of Quality
TT Electronics plc —Bedlington
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
G7 Project Delivery Roles
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £56,375 - £69,105 a year
- Part-time
- Presentation skills
- Budgeting
- Annual leave
- Sick pay
3d
Linen Porter
Holiday Inn Jesmond —Newcastle upon Tyne
- Part-time
- Bar
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
Night Porter
Royal Station Hotel —Newcastle upon Tyne
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
13d
Hotel Kitchen - Team Leader
Premier Inn —Newcastle upon Tyne
- Up to £14.31 an hour
- Full-time
- Inventory control
- Hotel
- Team management
- Employee discount
Quick apply
Morning Cleaner 14 hrs - Ref: (NW/NF)
Procare Total Cleaning Services —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- In-person
- Time management
Quick apply
Mobile Technical Operative (Multiskilled)
Equans —Newcastle upon Tyne
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Assistant Front of House Manager
Royal Station Hotel —Newcastle upon Tyne
- Full-time
- Hotel
- Front desk
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
13d
Cleaner
BIC plc —Whitley Bay
- £13.45 an hour
- Part-time
- Organisational skills
- Cleaning
- In-person
Quick apply
11d

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Alarm Call Handler

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£25,500 - £26,500 a year

Benefits

Cycle to work scheme
On-site gym
Annual leave
Canteen
Discounted gym membership
Private medical insurance
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Incident identification
Data entry
SIA
Outbound calling
Communication skills

Full job description

Alarm Call Handler (Permanent, Full-Time)

Location: Quorum Business Park, Newcastle (NE12 8BU)
Hours: 37.5 hours per week | Rota based day shifts (5 days out of 7)
Salary: £25,500 starting salary, rising to £26,500 with progression
Bonus: Up to £1,200 performance & attendance bonus

Shifts: Choice of AM shift or PM shift

Start Date: 26th May (please note, training will be full time, Monday to Friday for 4 weeks to start)

Be the first response when it matters most.

At Verisure, our Alarm Call Handlers are at the heart of our 24/7 monitoring operation. When a customer’s alarm is triggered, you are the calm, decisive voice that takes control, assessing the situation, protecting people and property, and coordinating the right response.

Based at our Newcastle Centre of Excellence, you’ll work as part of a highly trained Alarm Receiving Centre team, supporting customers across the UK every day of the year.

This is a permanent, full time.

What you’ll be doing

Responding quickly and accurately to alarm activations
Monitoring alarm signals, reviewing images and assessing incidents
Contacting emergency services (police, ambulance, fire brigade) when required
Making fast, confident decisions while following strict security protocols
Handling inbound customer calls and providing reassurance during incidents
Making outbound calls to keep customers informed
Preventing false alarms by advising customers on system use
Identifying potential technical issues and escalating where needed

What we’re looking for

You don’t need security experience as we provide full training. What matters most is how you handle people and pressure.

Experience delivering excellent customer service
Clear, confident communication skills
Calm and patient approach, even in high-pressure situations
Strong problem-solving and decision-making ability
Ability to multitask while maintaining accuracy and quality
Comfortable following processes and protocols precisely
Good IT skills and accurate data entry
A team-focused attitude and willingness to support others

We welcome applicants from backgrounds such as retail, hospitality, call centres, emergency services, NHS 111, or control room environments.

What you’ll get in return

29 days’ annual leave including bank holidays (rising to 31 days with service)
Your birthday off
Performance & attendance bonus
Private healthcare options (BUPA & MediCash)
PerkBox rewards, discounts and freebies
Discounted gym and health club memberships
Onsite coffee shop and canteen
Employee referral bonuses
Discounted Verisure alarm systems
Cycle to Work Scheme
Ongoing training, development and internal career opportunities

About Verisure

Verisure is the leading European provider of professionally monitored security systems, protecting over 5.1 million families and businesses across 17 countries. With over 35 years of experience, we’re known for innovation, customer focus, and industry-leading response services.

Diversity & Inclusion

Verisure is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment where everyone can succeed. If you need any adjustments during the recruitment process, please let us know.

Important information

All successful candidates will be required to:

Complete a DBS check (provided by Verisure)
Obtain an SIA Licence (UK) and Private Security Authority Licence (IE) - fully supported and funded by Verisure

Ready to start a career where every shift makes a difference?
Apply today and we’ll be in touch.

Be you. Be more. Be Verisure.

Quick apply

Refine Your Search

control room jobs in morpeth, nbl

Alarm Call Handler

Alarm Call Handler (Part-Time PM)

Alarm Call Handler (Part-Time AM)

Security Officer

Alarm Call Handler (Full-Time PM)

Help Desk Technical Support

BERSHKA NEWCASTLE SALES ASSISTANTS-NEW STORE OPENING

Business Support Assistant - Family Hubs

Supplier Quality Engineer

Security Officer

Customer Service Officer

Head of Quality

G7 Project Delivery Roles

Linen Porter

Night Porter

Hotel Kitchen - Team Leader

Morning Cleaner 14 hrs - Ref: (NW/NF)

Mobile Technical Operative (Multiskilled)

Assistant Front of House Manager

Cleaner

I want to receive the latest job alerts for control room in morpeth, nbl

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