Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Part-Time Mornings)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Part-time
- Data entry
- Typing
- Communication skills
- Employee discount
- Referral programme
Quick apply
Superflex Roadside Patrol - Newcastle
RAC —Newcastle upon Tyne
- £50,669 - £57,000 a year
- Overtime
SENIOR CALL CENTRE AGENT
Verisure Services (UK) Limited —Newcastle upon Tyne
- £30,000 - £40,000 a year
- Part-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
Banking Associate
Nationwide Building Society —Newcastle upon Tyne
- From £26,000 a year
- Full-time
Sales Assistant
Card Factory —Wallsend
- Customer service
- Communication skills
- Flexible schedule
14d
Detention Custody Officer
Serco Plc —Consett
- £27,484.00 - £28,857.57 a year
- 12 hour shift
- Hybrid work
- No experience needed
- Conflict management
- Free parking
- Paid training
Intelligence and Investigations Specialist (North East of England)
NetWatch Global —Newcastle upon Tyne
- £27,533 a year
- Full-time
- Remote
- English
- Databases
- Bachelor's degree
- Health & wellbeing programme
- Work from home
Quick apply
12d
Leisure Attendant
Matfen Hall Hotel —Matfen
- £13.50 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
Enquiry Coordinator
Reeves Independent —Newcastle upon Tyne
- £26,500 a year
- Full-time
- Data entry
- In-person
- Phone etiquette
- Sick pay
Quick apply
BERSHKA NEWCASTLE SALES ASSISTANTS-NEW STORE OPENING
Bershka —Newcastle upon Tyne
- Temporary
- Customer service
- Annual leave
- Employee discount
Bershka Newcastle Ladies Responsible
INDITEX —Newcastle upon Tyne
- Full-time
- Sales
- Customer service
- Organisational skills
- Employee discount
Quick apply
Branch Assistant (Part time)
Ramsdens Financial Ltd —Newcastle upon Tyne
- Up to £13.65 an hour
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Service Advisor
Northern Gas and Power —Gateshead
- £26,227.50 a year
- Full-time
- In-person
Quick apply
CX Team Member
Foot Locker —Newcastle upon Tyne
- £10.00 - £14.12 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Positive Behaviour Support Worker
Nova Care Group —Sunderland
- £30,000 - £42,775 a year
- Full-time
- Travel
- Annual leave
- Employee discount
Short-term Temporary Team Member
NEXT —Newcastle upon Tyne
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
2d
Sales Advisor
Hotel Chocolat —Newcastle upon Tyne
- £13.05 an hour
- Customer service
- Hotel
- Café
- Employee discount
Livestreamer
Home Store Living —Newcastle upon Tyne
- £12.50 an hour
- Part-time
- Sales
- Social media management
- Bachelor's degree
- Free parking
- Flexible schedule
Quick apply

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Jobs jobs near newcastle upon tyne, eng

Customer Care Call Advisor

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£24,000 - £26,000 a year

Benefits

Cycle to work scheme
Annual leave
Canteen
Private medical insurance
Employee discount
Referral programme

Qualifications

Customer service call handling
Stakeholder liaison
Retention call handling
Internal department liaison
Microsoft Office Suite
Complaint handling
Customer relationship management
Relationship management
Computer skills
Customer interaction
Outbound calling
Communication skills

Full job description

Customer Care Call Advisor

Newcastle, NE12 8BU

Salary: Starting £24,000 basic increasing to £26,000 with role progression. Role includes uncapped commission (up to £50,000 OTE)

Working Hours: 37.5 hours per week

Shift Pattern: Monday to Friday between 9am until 5:30pm

Holidays: 29 days’ annual leave including bank holidays, increasing to 31 days after 1 years' service

We are currently hiring Customer Care Call Advisors to join our customer care team in Newcastle!

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.

Role Responsibilities:

Working in a call centre environment
Making outbound calls to existing customers with the purpose of retaining them
Dealing with escalated high-level complaints
Establishing, building, and managing strong long-term customer relationships
Ensuring customer satisfaction
Liaising with various other departments both within the business and third parties
Updating relevant information in our customers’ records
Delivering first class customer service to customers

Essential skills:

Experience in call centre environment, an outbound or an objections handling role would be beneficial
Confident dealing with high level complaints
Strong computer and MS office skills
Excellent communication skills with problem solving attitude
Attention to detail
Customer oriented, genuinely passionate about providing an amazing experience through every interaction
The ability to multitask effectively whilst keeping a high level of service quality
Teamworking skills
Passionate and willing to learn in a dynamic environment
Willing to accept new challenges

Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:

Enjoy your birthday off as a special treat.
Satisfy your cravings at our onsite coffee shop and our canteen.
Stay active with discounted gym and health club memberships.
Access private healthcare and MediCash cash plan.
Unlock a world of freebies and discounts with PerkBox.
Earn rewards through our employee referral program.
Enjoy discounts on our alarm systems.
Contribute to a greener lifestyle with the Cycle to Work Scheme.

Verisure Career Opportunities

A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to support you develop new skills. We want our people to grow and build a career with us.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.

Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.

Ready to make your dream job a reality and #BeVerisure? Send us your CV and we’ll get in touch!

ALL APPLICANTS MUST COMPLETE A DBS CHECK- PROVIDED BY THE COMPANY IF SUCCESSFUL.

Quick apply

Refine Your Search

jobs in newcastle upon tyne, eng

Customer Care Call Advisor

Alarm Call Handler

Alarm Call Handler (Part-Time Mornings)

Superflex Roadside Patrol - Newcastle

SENIOR CALL CENTRE AGENT

Banking Associate

Sales Assistant

Detention Custody Officer

Intelligence and Investigations Specialist (North East of England)

Leisure Attendant

Enquiry Coordinator

BERSHKA NEWCASTLE SALES ASSISTANTS-NEW STORE OPENING

Bershka Newcastle Ladies Responsible

Branch Assistant (Part time)

Customer Service Advisor

CX Team Member

Positive Behaviour Support Worker

Short-term Temporary Team Member

Sales Advisor

Livestreamer

I want to receive the latest job alerts for jobs in newcastle upon tyne, eng

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