Senior customer care Work, Jobs in Morpeth (with Salaries)

Senior Lead Care Support
Cavendish Home Care —Ashington
- £15 an hour
- Full-time
- Management
- Computer literacy
- Writing skills
- Annual leave
Quick apply
12d
Senior Customer Care Administrator
Northumbria Primary Care —Lynemouth
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- IT
- Training & development
12d
Support Services Team Leader
Brainkind —Cramlington
- £14.21 an hour
- Part-time
- Microsoft Outlook
- Medication administration
- Computer literacy
- Free parking
- Annual leave
Quick apply
Contracts and Commissioning Specialist
Northumberland County Council —Morpeth
- £39,862 - £44,075 a year
- Full-time
- Annual leave
Quick apply
11d
B2B Energy Sales Consultant – Outbound Telesales
Northern Gas and Power —Newcastle upon Tyne
- £30,000 - £55,000 a year
- Full-time
- Business development
- In-person
Quick apply
13d
Quality Assurance Auditor & Advisor
Animal and Plant Health Agency —Newcastle upon Tyne
- £34,765 - £37,080 a year
- Part-time
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
13d
Operational Contract Support
HM Revenue and Customs —Newcastle upon Tyne
- £50,686 - £55,157 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Analysis skills
- Presentation skills
- Work from home
- Flexible schedule
6d
Customer Success Manager
Atlas Cloud —Newcastle upon Tyne
- £25,420.00 - £51,554.30 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Work from home
Quick apply
13d
Gym Manager
The Confidence Coach —Newcastle upon Tyne
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Recruiting
- Organisational skills
- Store discount
- Employee discount
Quick apply
12d
Digital Investigator - National Digital Investigation Unit
HM Revenue and Customs —Newcastle upon Tyne
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Work from home
6d
Regional Clinical Lead (Registered Nurse)
Helping Hands —Newcastle upon Tyne
- £45,000 a year
- Case management
- Travel
- Mentoring
- Employee assistance programme
Quick apply
Mobile Care Assistant
McCarthy & Stone —Hexham
- £14.50 an hour
- Part-time
- Driving
- Travel
- Cleaning
- Paid training
- Employee assistance programme
Quick apply
8d
Sales Support Advisor
Lookers —Newcastle upon Tyne
- £27,750 a year
- Monday to Friday
- Hybrid work
- Computer literacy
- Data entry
- Annual leave
Quick apply
9d
Connect to Work Manager
Gateshead Council —Gateshead
- £45,091 - £48,226 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
6d
Junior Assistant Manager
Alpha UK Projects Limited —Newcastle upon Tyne
- From £28,000 a year
- Full-time
- Inventory control
- Supervising experience
- Team management
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Lead Agile Delivery Manager
HM Revenue and Customs —Newcastle upon Tyne
- £71,725 - £79,481 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Agile
- Work from home
10d
Relief Care Supervisor
McCarthy & Stone —Whitley Bay
- £15.24 an hour
- Part-time
- Team management
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Client Services Manager
HomeGroup —South Shields
- £29,000 a year
- Full-time
- Team management
- Employee discount
- Life insurance
5d
Information Rights Officer
Animal and Plant Health Agency —Newcastle upon Tyne
- £29,715 - £30,705 a year
- Part-time
- Analysis skills
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
10d
Strategic Prioritisation & Insight Advisors
HM Revenue and Customs —Newcastle upon Tyne
- £50,686 - £55,157 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Work from home

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Senior Lead Care Support

Cavendish Home Care -
Ashington

Quick apply

Job details

Permanent | Full-time
£15 an hour
12 days ago

Benefits

Annual leave
Company pension

Qualifications

SVQ
Care record keeping
Accident and incident report completion
Driving Licence
Management
Computer literacy
Writing skills
Person-centred care planning
Incident reporting preparation
Home care
Driving
Staff training
Care plan development
Patient-centred care
Computer skills
NVQ
Risk assessment
Training & development
Care planning and needs assessment
Incident log maintenance
Team management in senior healthcare role

Full job description

Cavendish Home Care is looking for a Senior Lead Support (Field) who drives required to manage a team of carers to support clients to enjoy the best quality of life that they can in the comfort of their own home as well as carry out multiple assessments, planning work for your team, hosting weekly meetings, being a part of the on-call team among other tasks.

The Role includes:-

Key responsibility: develop and supervise a team of care workers to provide high quality care that is safe, effective, and responsive to each clients needs and preferences. Support each client to live their life the way they choose as far as they are able. Respect clients choices and always promote dignity and privacy. Take part in out of hours emergency on-call rota as and when required. Effectively deal with emergency on-call issues, for example covering calls either directly or indirectly when care workers are sick or absent. Record emergency calls and pass the information to appropriate parties.

Duties :-

> Work well with clients

> Carry out spot checks on all carers

> To complete observations of Medication Administration and sign off as competent

> To complete observations of moving and handling and sign off as competent

> Prior to each service commencing, carry out with clients, and/or their chosen representative, an assessment of what the client needs and what they would like to achieve from their care and support, together with a risk assessment.

> Agree medication risk assessments

> Create and agree written individually tailored plan of care and support that respects the client's wishes.

> Keep all information about clients and their families secure and confidential.

> Work well with staff

> Give care workers appropriate information and guidance to provide care and support effectively and safely as agreed in the care and support plan.

> Work closely with our Coordinator to appropriately match care workers to clients, Attend the customers first call to introduce the care worker, report changes to care schedules without delay to the coordinator, client and care worker.

> Provide advice, training, supervision, and other support to care workers and support supervisors as required.

> Arrange and manage staff change over

> Assist with investigations. All accidents and incidents are recorded, reported, and acted upon to ensure care and support is provided.

> Work effectively with clients, families and other professionals including your work colleagues within and outside the office.

> Take part in staff and client meetings

>Attend training activities, appraisals and development meetings.

> Respect for people suffering from a range of medical conditions with different backgrounds and beliefs of their own, commitment to non- discriminatory care practise.

> Ability to plan and organise workloads effectively so that clients receive the service that they expect.

Skills:-

> Ability to use own initiative and work alone or as part of a team, especially in emergencies.

> S/NVQ L3 or equivalent or working towards.

> Good understanding of health and safety matters in relation to homecare services and why this is important.

> Professional, smart appearance knowledge and understanding

> Experience of supervising the delivery of social care services.

> Previous experience of risk assessment and person-centred care and support planning.

> Good administrative skills and computer literacy.

> Willingness to work flexibly and keep knowledge and skills up to date.

Cavendish Home Care Benefits

There are many more benefits of joining our team which include

· Average hourly rate £15.00 per hour

· Enhanced Bank Holiday Rate

· Mileage £0.45 per mile

· EXCELLENT TRAINING

. FREE Uniform

· Electronic Care Planning System

· Auto enrollment pension scheme once Successful Probation is achieved.
28 days paid holiday per year.

Location:

Ashington (Northumberland)

Essential

Use of your own car (Required)
UK Driving License (Required) no more than 6 points and class 1 business insurance desirable criteria.

Cavendish Home Care provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Full-time, Permanent

Pay: £15.00 per hour

Benefits:

Company pension

Licence/Certification:

Driving License (required)

Work Location: In person

Quick apply

Refine Your Search

senior customer care jobs in morpeth

Senior Lead Care Support

Senior Customer Care Administrator

Support Services Team Leader

Contracts and Commissioning Specialist

B2B Energy Sales Consultant – Outbound Telesales

Quality Assurance Auditor & Advisor

Operational Contract Support

Customer Success Manager

Gym Manager

Digital Investigator - National Digital Investigation Unit

Regional Clinical Lead (Registered Nurse)

Mobile Care Assistant

Sales Support Advisor

Connect to Work Manager

Junior Assistant Manager

Lead Agile Delivery Manager

Relief Care Supervisor

Client Services Manager

Information Rights Officer

Strategic Prioritisation & Insight Advisors

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