Job description
Employer: Anglo Skills College Ltd
Location: The Hub, 40 Friar Lane, Nottingham, NG1 6DQ
Hours: 30–35 hours per week, Monday to Friday (typically between 9:00am and 4:00pm)
Salary: Competitive
Contract: Initially fixed-term with opportunities for progression to a permanent position.
About the Role
This is primarily an administrative role, with elements of IT support and digital operations included within the key responsibilities. The successful candidate will support the day-to-day administration of the college while assisting with IT systems, website management, digital marketing activities, and student support services.
The role requires a proactive individual who is organised, technically confident, and able to support both administrative and digital functions across the college.
Key Responsibilities
Administrative Support
- Provide front-desk support, including answering telephone calls, greeting visitors, and responding to student and staff enquiries.
- Manage the college inbox and ensure timely and professional responses to correspondence.
- Maintain accurate student and staff records, registers, databases, and documentation.
- Support the Principal and senior management team with diary management, scheduling, and meeting preparation.
- Prepare letters, reports, presentations, internal communications, and other administrative documents.
- Assist with minute-taking, agenda preparation, and action tracking for meetings.
- Support student admissions, enrolment, onboarding, and learner record management.
- Liaise with awarding bodies, local authorities, employers, recruitment agencies, and external partners.
- Assist with organising open days, workshops, marketing events, and college activities.
- Handle confidential information in accordance with GDPR and college policies.
- Provide general office support, including filing, photocopying, scanning, printing, and data entry.
IT Support Responsibilities
- Work closely with the Senior IT Administrator to support college IT operations.
- Provide first-line technical support to staff and students for hardware, software, and user account issues.
- Assist with maintaining internal systems, databases, and online platforms.
- Set up and configure computers, laptops, printers, user accounts, and access permissions.
- Troubleshoot basic hardware, software, and network connectivity issues.
- Support the maintenance of classroom technology, including projectors, smartboards, and audio-visual equipment.
- Escalate complex technical issues to external IT support providers where necessary.
- Assist in maintaining IT equipment inventories and ensuring systems remain operational.
Digital Marketing & Website Support
- Assist in maintaining and updating the college website and digital platforms.
- Create and manage engaging content for websites, blogs, newsletters, and social media channels.
- Support Search Engine Optimisation (SEO) activities, keyword research, and website improvements.
- Assist with Pay-Per-Click (PPC) campaigns, including Google Ads and social media advertising.
- Support email marketing campaigns and student recruitment initiatives.
- Monitor website performance using Google Analytics and other digital tools.
- Assist with content creation, including graphics, videos, podcasts, banners, and promotional materials.
- Identify new digital marketing trends, technologies, and opportunities to improve student engagement and recruitment.
- Monitor and analyse campaign performance and provide recommendations for improvement.
- Assist with link-building strategies, content marketing, and social media growth.
- Fix minor website content issues, formatting errors, and broken links.
- Support the development of online promotional campaigns and digital communications.
Skills and Personal Attributes
- Excellent written and verbal communication skills.
- Strong organisational skills with the ability to prioritise workload effectively.
- Professional and customer-focused approach.
- Ability to work independently and as part of a team.
- Good attention to detail and accuracy.
- Strong IT and computer literacy.
- Confidence using Microsoft Office applications, including Outlook, Word, Excel, and Teams.
- Ability to explain technical concepts clearly to non-technical users.
- Creative mindset with an interest in digital marketing and content creation.
- Ability to work in a fast-paced and diverse educational environment.
Desirable Technical Skills
Training can be provided; however, experience in any of the following would be advantageous:
- Website content management systems (WordPress or similar).
- SEO and Google Analytics.
- Google Ads and social media advertising.
- Basic HTML, CSS, or JavaScript knowledge.
- Canva, Adobe Creative Suite, CapCut, or similar design/editing software.
- Social media management and content scheduling tools.
- CRM systems and education management databases.
- Video editing, graphic design, and content creation.
Qualifications
Essential
- Bachelor's Degree in IT, Computer Science, Business, Media, Digital Marketing, or a related subject (or equivalent qualification).
- Strong proficiency in Microsoft Office applications and online systems.
Desirable
- Level 3 qualification or above in IT, Computer Science, Digital Marketing, Media, or a related field.
- GCSE, A-Level, AS-Level, or Level 2 qualification in Media Studies, Digital Marketing, or a related subject.
- 12–24 months' experience in administration, IT support, digital marketing, or a similar role.
- Experience working within an education or training environment.
Additional Requirements
- Enhanced DBS check required.
- Right to work in the UK.
- Commitment to safeguarding and promoting the welfare of learners.
How to Apply
Please send your CV and covering letter to:
Email: [email protected]
Telephone: 0115 948 3339
Address:
Anglo Skills College Ltd
The Hub
40 Friar Lane
Nottingham
NG1 6DQ
Job Type: Full-time
Pay: £21,000.00-£25,000.00 per year
Work Location: In person
