It support apprentice Work, Jobs in Newbold On Avon, War (with Salaries)

IT Apprentice
Tgw Group —Market Harborough
- Maintenance
- Microsoft Office
- Communication skills
Quick apply
13d
IT Support Apprentice
QA Apprenticeships —Coventry
- £19,000 a year
- Full-time
- Computer networking
- Annual leave
10d
IT Service Desk Apprentice
QA Apprenticeships —Northampton
- Up to £250,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
IT & Site Technician - Stivichall Primary School
Coventry City Council —Stivichall
- £25,989 - £29,540 a year
- Communication skills
- School

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IT Support Apprentice
QA Apprenticeships —Coventry
A UK driving licence as future customer-site visits may be required. Keep customers updated in clear, professional and non-technical language.
£19,000 a year
10d

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IT Apprentice

Tgw Group -
Market Harborough

Quick apply

Job details

Apprenticeship
13 days ago

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Ticket management
Maintenance
Microsoft Office Suite
Microsoft Office
Network infrastructure
Ticket management systems
Technical support incident logging
Network support
Software testing
Root cause analysis
BTEC
Communication skills
A Level
Help desk
VPN

Full job description

Job Introduction

As an apprentice, you’ll work alongside experienced professionals, supporting IT systems, troubleshooting technical issues, and learning to maintain essential infrastructure. Whether you're a recent school leaver or looking for a career change, this program will provide the training and mentorship needed to thrive in the ever-evolving tech industry.

WHAT YOU’LL BE HANDLING

Providing 1st and 2nd line user support via calls and logged issues on the ticketing system.
Managing and troubleshooting site-to-site and client-to-site VPNs using appropriate tools.
Proactively identifying and addressing ongoing technical issues, analysing reports to pinpoint root causes, and working with the Development Team to implement solutions or deliver training.
Escalating 3rd line issues while maintaining client communication until resolution.
Assisting in the support and maintenance of networks and servers.
Conducting Warehouse Control Systems code and module testing to support system upgrades and enhancements.
Working towards your Digital & Technology Solutions Professional L6 degree.

WHAT YOU’LL NEED

Minimum of 3 A-Levels/Level 3 BTEC IT
A passion for IT
self-driven and keen to learn
Microsoft Office skills
Proficient communication skills

Quick apply

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it support apprentice jobs in newbold on avon, war

IT Apprentice

IT Support Apprentice

IT Service Desk Apprentice

IT & Site Technician - Stivichall Primary School

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