It support Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

IT Support Technician - INTERNAL ONLY
Percy Hedley Foundation —Newcastle upon Tyne
- IT
- Annual leave
- Employee assistance programme
1d
Customer Support Expert (Technical Support)
Sage —Newcastle upon Tyne
- From £28,000 a year
- Customer service
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
13d
2nd Line Support Technician
Vertu Motors —Gateshead
- £29,252 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
10d
Senior IT Support Technician
David Gray Solicitors LLP —Newcastle upon Tyne
- £32,000 a year
- Full-time
- Driving
- Travel
- SharePoint
Quick apply
IT Technician Service Desk
Durham Constabulary —Durham
- £27,204 - £29,859 a year
- Full-time
- Windows
- Administrative experience
- Driving
3d
IT Support Technician
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Computer networking
- Organisational skills
- Communication skills
Quick apply
16h
Systems Administrator
NRG —Newcastle upon Tyne
- Computer networking
- SharePoint
- IT
Service Desk Analyst
Norton Rose Fulbright —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Windows
- Communication skills
9d
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
IT Technician
END —Washington
- Full-time
- Computer networking
- SharePoint
- IT
- Employee assistance programme
- Employee discount
Quick apply
End User IT Apprentice
QA Apprenticeships —Newcastle upon Tyne
- £16,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
Technical Service Analyst
Care Quality Commission —Newcastle upon Tyne
- £30,373 a year
- Full-time
- Annual leave
1d
Service Desk Team Coach
Durham County Council —Durham
- £40,777 - £45,091 a year
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Annual leave
9d
Customer Services Software Engineer
OpenWorks Engineering —Prudhoe
- From £35,000 a year
- Full-time
- Computer Science
- Engineering
- C++
Quick apply
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
Digital Support Apprentice
Pink Boutique —Newcastle upon Tyne
- £17,550 a year
- Full-time
- Warehouse experience
- IT
- In-person
- Free parking
- Store discount
Quick apply
Sage Support Engineer
Zynk —Newcastle upon Tyne
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- SQL
- APIs
Quick apply
Service Desk Engineer
Waterstons —Durham
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
Support Specialist
Ion Industries —Newcastle upon Tyne
- Full-time
- Hybrid work
- Annual leave

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it support jobs near newcastle upon tyne, eng

IT Support Technician - INTERNAL ONLY

Percy Hedley Foundation -
Newcastle upon Tyne

Apply Now

Job details

1 day ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Qualifications

IT support
IT

Full job description

Who Are We?

The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. We have six sites providing specialist education, adult day services, residential care and independent supported living to our service users. Our sites are based in Forest Hall, Killingworth, Jesmond, Newcastle City Centre, and North Shields.

About the Role

Reporting to the IT Service Manager, the IT Support Technician will be required to support a wide range of end user computing, infrastructure, and business systems.

Key duties will include:

Providing first and second-line technical support to end users.
Diagnosing, investigating and resolving hardware, software and network issues, using a logical troubleshooting approach to identify root causes.
Installing, configuring and maintaining desktops, laptops and mobile devices.
Creating and managing user accounts, permissions and access.
Supporting Microsoft 365 applications and services.
Maintaining accurate records within the IT service management system.
Assisting with IT projects, system upgrades and equipment deployments.
Following IT policies, procedures and security standards.
Delivering excellent customer service and communicating technical information clearly.
Identifying recurring issues, recommending improvements and contributing ideas that improve the quality and delivery of IT services.

Please click her to view the Job Description.

If you would like an informal discussion regarding the role, please contact Marc Barber, IT Service Manager, by emailing [email protected]

About You

We're looking for someone who enjoys understanding how technology works and takes satisfaction from solving problems that don't always have an obvious answer. You're naturally curious, enjoy learning new skills and aren't afraid to investigate an issue before asking for help.

You'll be someone who takes ownership of your work, shares knowledge with colleagues and looks for opportunities to improve the way we deliver IT services. Above all, you'll enjoy helping people and take pride in providing an excellent customer experience.

Whether you're an experienced IT professional or someone ready to take the next step in your career, if you have the right attitude, a willingness to learn and a genuine interest in technology, we'd love to hear from you.

What We Offer

We offer the following benefits to staff:

28 days annual leave plus bank holidays
Loyalty awards starting at 2 years’ service
Wellbeing support (including occupational health, physio services and counselling services)
Contributory Pension Scheme
Induction and ongoing training
Employee Assistance Programme
Access to a rewards scheme designed to save money on shopping
Access to Blue Light Card
Cycle to Work Scheme
Access to discounted Nexus Travel Corporate Pop Card (payments spread over 12 months and deducted from salary each month)

Click here for more information on the benefits available: https://www.percyhedley.org.uk/work-with-us/

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator’s legislation requirements.

Please note that this role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self-declaration form prior to interview, and all candidates will be subject to an online check prior to interview. The amendments to the Exceptions Order 1975 (2013, 2020 & 2023) provide that certain spent convictions and cautions are ‘protected’ and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website.

Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately.

As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application.

This advert will close on Wednesday 15th at midnight.

Apply Now

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it support jobs in newcastle upon tyne, eng

IT Support Technician - INTERNAL ONLY

Customer Support Expert (Technical Support)

IT Support Specialist

2nd Line Support Technician

Senior IT Support Technician

IT Technician Service Desk

IT Support Technician

Systems Administrator

Service Desk Analyst

Service Desk Consultant - 2nd Line (Infrastructure)

IT Technician

End User IT Apprentice

Technical Service Analyst

Service Desk Team Coach

Customer Services Software Engineer

Customer Service Advisor

Digital Support Apprentice

Sage Support Engineer

Service Desk Engineer

Support Specialist

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