Security operations Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Operations Manager - Night Time Economy, North East
T3 Security Limited —Newcastle upon Tyne
- Weekend availability
- Hybrid work
- Microsoft Word
- Team management
- Travel
Quick apply
9d
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Computer literacy
- Communication skills
Quick apply
Trampoline Park Centre Manager
Jump 360 Newcastle —Newcastle upon Tyne
- £30,000 - £35,000 a year
- Weekend availability
- Management
- Team management
- In-person
Quick apply
6d
Digital Investigator - National Digital Investigation Unit
HM Revenue and Customs —Newcastle upon Tyne
- £37,682 - £46,077 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Work from home
2d
Operations Manager
ABM UK —Cramlington
- £41,000 - £42,800 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee discount
Quick apply
Alarm Call Handler (Full-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Stockroom Assistant
The White Company —Newcastle upon Tyne
- Communication skills
- Employee discount
Area Relief Security Officer
Mitie —Newcastle upon Tyne
- Employee discount
14d
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Security Officer
Mitie —Newcastle upon Tyne
Chief of Staff to the Chief Security Officer
Department for Work and Pensions —Newcastle upon Tyne
- £57,946 - £68,205 a year
- Overtime
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
7d
Warehouse Operative Nights
gategroup —Newcastle upon Tyne
- £14.86 an hour
- Overtime
- Microsoft Word
- Writing skills
- English
- Free parking
- Annual leave
Quick apply
Operations Manager
ABM —Cramlington
- Full-time
- Quality control
- Contracts
Security Officer
SMART EYE SERVICES LTD —Newcastle upon Tyne
- £12.71 an hour
- Full-time
- Hybrid work
- Hospitality
- Management
- Leadership
Quick apply
8d
Support Security Officer
Mitie —Newcastle upon Tyne
- £14.58 an hour
- Full-time
- Bar
- Customer service
- Communication skills
- Employee discount
Security Officer
QE Facilities —Gateshead
- £25,272 a year
- Full-time
2d
Site Security Manager
Mitie —Newcastle upon Tyne
- Continuous improvement
- Computer skills
- Training & development
5d
Security Officer and Relief Tactical Officer
Mitie —Whitley Bay
- £13.45 - £17.03 an hour
- Driving

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security operations jobs near newcastle upon tyne, eng

Alarm Call Handler

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£25,500 - £26,500 a year

Benefits

Cycle to work scheme
On-site gym
Annual leave
Canteen
Discounted gym membership
Private medical insurance
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Incident identification
Data entry
SIA
Outbound calling
Communication skills

Full job description

Alarm Call Handler (Permanent, Full-Time)

Location: Quorum Business Park, Newcastle (NE12 8BU)
Hours: 37.5 hours per week | Rota based day shifts (5 days out of 7)
Salary: £25,500 starting salary, rising to £26,500 with progression
Bonus: Up to £1,200 performance & attendance bonus

Shifts: Choice of AM shift or PM shift

Start Date: 26th May (please note, training will be full time, Monday to Friday for 4 weeks to start)

Be the first response when it matters most.

At Verisure, our Alarm Call Handlers are at the heart of our 24/7 monitoring operation. When a customer’s alarm is triggered, you are the calm, decisive voice that takes control, assessing the situation, protecting people and property, and coordinating the right response.

Based at our Newcastle Centre of Excellence, you’ll work as part of a highly trained Alarm Receiving Centre team, supporting customers across the UK every day of the year.

This is a permanent, full time.

What you’ll be doing

Responding quickly and accurately to alarm activations
Monitoring alarm signals, reviewing images and assessing incidents
Contacting emergency services (police, ambulance, fire brigade) when required
Making fast, confident decisions while following strict security protocols
Handling inbound customer calls and providing reassurance during incidents
Making outbound calls to keep customers informed
Preventing false alarms by advising customers on system use
Identifying potential technical issues and escalating where needed

What we’re looking for

You don’t need security experience as we provide full training. What matters most is how you handle people and pressure.

Experience delivering excellent customer service
Clear, confident communication skills
Calm and patient approach, even in high-pressure situations
Strong problem-solving and decision-making ability
Ability to multitask while maintaining accuracy and quality
Comfortable following processes and protocols precisely
Good IT skills and accurate data entry
A team-focused attitude and willingness to support others

We welcome applicants from backgrounds such as retail, hospitality, call centres, emergency services, NHS 111, or control room environments.

What you’ll get in return

29 days’ annual leave including bank holidays (rising to 31 days with service)
Your birthday off
Performance & attendance bonus
Private healthcare options (BUPA & MediCash)
PerkBox rewards, discounts and freebies
Discounted gym and health club memberships
Onsite coffee shop and canteen
Employee referral bonuses
Discounted Verisure alarm systems
Cycle to Work Scheme
Ongoing training, development and internal career opportunities

About Verisure

Verisure is the leading European provider of professionally monitored security systems, protecting over 5.1 million families and businesses across 17 countries. With over 35 years of experience, we’re known for innovation, customer focus, and industry-leading response services.

Diversity & Inclusion

Verisure is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment where everyone can succeed. If you need any adjustments during the recruitment process, please let us know.

Important information

All successful candidates will be required to:

Complete a DBS check (provided by Verisure)
Obtain an SIA Licence (UK) and Private Security Authority Licence (IE) - fully supported and funded by Verisure

Ready to start a career where every shift makes a difference?
Apply today and we’ll be in touch.

Be you. Be more. Be Verisure.

Quick apply

Refine Your Search

security operations jobs in newcastle upon tyne, eng

Alarm Call Handler

Alarm Call Handler (Part-Time PM)

Operations Manager - Night Time Economy, North East

Customer Service Advisor

Trampoline Park Centre Manager

Digital Investigator - National Digital Investigation Unit

Operations Manager

Alarm Call Handler (Full-Time PM)

Stockroom Assistant

Area Relief Security Officer

Alarm Call Handler (Part-Time AM)

Security Officer

Chief of Staff to the Chief Security Officer

Warehouse Operative Nights

Operations Manager

Security Officer

Support Security Officer

Security Officer

Site Security Manager

Security Officer and Relief Tactical Officer

I want to receive the latest job alerts for security operations in newcastle upon tyne, eng

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